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Genuine Parts Company

Product Manager – TRACS

Genuine Parts Company, Atlanta, Georgia, United States, 30383


Company Background

Established in 1928, Genuine Parts Company is a leading global service organization specializing in the distribution of automotive and industrial replacement parts. Our Automotive Parts Group operates across the U.S., Canada, Mexico, Australasia, France, the U.K., Ireland, Germany, Poland, the Netherlands, Belgium, Spain and Portugal, while our Industrial Parts Group serves customers in the U.S., Canada, Mexico and Australasia. We keep the world moving with a vast network of over 10,700 locations spanning 17 countries supported by more than 60,000 teammates.

Position Purpose

Seeking world-class talent to join the world’s leading distributor of automotive and industrial replacement parts and value-added services operating 5,500+ locations and servicing more than 20,000 locations in the U.S and Canada. Specifically, this role will function as the Product Manager of a newly formed team, to build the next generation Shop Management platforms at GPC. Working with a highly talented team, you'll play a key role to build and run one of the world’s largest automotive and industrial replacement parts operations.

If you are passionate and a seasoned product leader yearning to transform experiences for millions of customers and thousands of passionate associates, we are looking for you to join GPC leadership team as a Product Manager. The Product Manager is responsible for delivering business value to drive sales, improve efficiency, and improve customer satisfaction through the production of quality products. Within their designated enterprise product, the Product Manager focuses on delivering value by leading the strategic vision and product roadmap across the customer journey and ensuring all products within their portfolio are aligned to the vision. The Product Manager identifies and connects interdependencies with other products within the customer journey. They support business reviews, communicate the product vision, and present across all levels of the organization. Product Managers are also responsible for improve the product management and product delivery practices.

This Product Manager role will oversee, and direct creation of products related to the repair shop management software TRACS and also collaborate/assist with team members working on all Shop Management domain elements such as 3rd party integrations, part search, sales data and the associated platform services. The Product Manager will also orchestrate work addressing customer pain points across the GPC enterprise, and lead teams in the definition, discovery, design, development and delivery of end-to-end experience capabilities leveraging technology, operations, and process.

The Product Manager leads a small product team responsible for a specific product group.

Responsibilities And Accountabilities

Strategic

Owns and maintains product roadmapWorks with product & business leadership to evaluate and prioritize opportunitiesCollaborate with engineering to Translate business strategy into technology product strategyMaintain knowledge of competitive landscape and technology innovationsDrives growth for the business by applying domain expertise to provide thought leadership and translate vision into action

Execution

Defines and communicates value propositions, OKRs, success metrics, and outcomes.Develop deep knowledge of business processes for the domainDrive prioritization of product capabilitiesCollaborate and drive cross-domain prioritization and sequencing of activitiesCreate/document/track KPIs to measure relevant business goals for the domain

Stakeholder Management

Represent domain during enterprise planning and discoveryManage stakeholder expectations to ensure scoping, backlog and delivery aligns with product strategyProvide regular updates to product roadmapCollaborate with all product development stakeholders (Business, UX, Engineering, others) to ensure successful delivery of products & features

Tactical

Represent business throughout technology development processDocument requirements (functional and non-functional) via epics, features and user storiesMaintain and prioritize product backlogTrack releases and communicate delivery roadmapPlan and conduct user showcases and acceptance testingWork with agile practitioners and engineering to improve the overall delivery lifecycleOther duties as assigned

Location:

GPC has two work locations to choose from, Duluth or Atlanta office.We offer a Flexible Work Policy that permits eligible employees to work a hybrid remote schedule.

Desired Qualifications & Experiences

Degree in Computer Science or Engineering fields or equivalent years of experience preferred8 years’ experience in product and/or experience management.8 years’ experience in scrum/agile development methodology.8 years’ experience participating in product backlog prioritization and grooming/refinement8 years of product ownership and helping drive road-mapping, planning and delivery in an agile environment.Experience designing Shop Management Systems w/ data management/distribution processes and solutions in the Automotive Aftermarkets domain is a plus.Experience in defining strategy and road map for exposing the vehicle, location platform services in the form of necessary APIs and feeds required for the clients and partners.Demonstrated experience with analytical and critical thinking skills; ability to use data to break down complex problems and formulate plans.Experience supporting, mentoring and managing product owners is a pluExperience in the B2B and retail business is a plusMastery of identifying goals, metrics and analytics to measure product valueProficiency in creating, prioritizing and accepting user storiesProficiency in conducting user research and testing to understand needsProficiency in conducting competitive research and analysisProficiency in guiding more junior team members through Product Management fundamentals in a professional setting

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GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.#J-18808-Ljbffr