Installation Coordinator

Installation CoordinatorRenewal by Andersen - Cranford, NJRenewal by Andersen is the custom division of Andersen Windows. Founded in 1903, Andersen Windows has been the world’s largest and most recognized brand for exclusive window and door systems. Renewal by Andersen was founded with the objective of creating a different and better window and door replacement experience for homeowners. We are looking to expand our administrative team by filling a key role within the organization with an Installation Coordinator. All characteristics for this role will include, but are not limited to, the following:Primary Responsibilities:Maintain several spreadsheets, including but not limited to installation performance and Salesforce reporting.Work with our Field Operations Managers and installation teams regarding feedback on project performance.Responsible for project coordination and all administrative functions related to the entire installation process.Answer incoming calls from and make outbound calls to existing customers to keep them updated on their projects.Address customer concerns and work to resolve any issues they may be experiencing.Qualifications:2-3 years of experience in an administrative roleStrong follow-up & customer service skillsCRM software experience, Salesforce is a plus!Experience using Microsoft Office products, specifically with Excel and WordHigh attention to detailAbility to problem solve independentlyHigh level written/verbal communication skillsPrevious Home Improvement industry experience is a plus!Compensation and Benefits:$18-25/hour plus monthly bonus incentiveFull insurance package, including medical, dental, vision, and life401(K) with company matchStudent tuition reimbursement programEmployee perks program- PTO, paid holidays, and floating holidays!Schedule:Onsite in our Cranford officeMonday-Friday; 8:00am-4:30pmOccasional Saturday overtimeIf this sounds like an exciting challenge to you, apply now. We are always looking for motivated talent to join our team! To apply, please email your resume to

jomoore@windowsbyrba.comDISCLAIMER:

The above information on this description has been designed to indicate the general nature and level of work performed by employees in this classification. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job.

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