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Custom Home Audio Video Integration

Survey Programmer (ConfirmIT) - Work from Home

Custom Home Audio Video Integration, Sweden Center, New York, United States,


Company DescriptionAbout M3:

A Japanese global leader in the provision of ground-breaking and innovative technological and research solutions to the healthcare industry. The M3 Group operates in the US, Asia, and Europe with over 5.8 million physician members globally via its physician websites which include mdlinx.com, m3.com, research.m3.com, Doctors.net.uk, medigate.net, and medlive.cn. M3 Inc. is a publicly traded company on the Tokyo Stock Exchange (jp:2413, NIKKEI 225) with subsidiaries in major markets including the US, UK, Japan, South Korea, and China, and in 2020 was ranked in Forbes’ Global 2000 list. The M3 Group provides services to healthcare and the life science industry. In addition to market research, these services include medical education, ethical drug promotion, clinical development, job recruitment, and clinic appointment services. M3 has offices in Japan, UK, France, Germany, Brazil, Sweden, China, USA, and South Korea, as well as India.Job DescriptionBusiness Unit Mission :The Survey Programmer is responsible for programming market research studies against client materials with a goal to meet and exceed client expectations in terms of integrity of collected data, adherence to agreed timeline and budget. This individual also develops and implements “out of the box” solutions as needed. The programmer contributes to improving overall department efficiency by adhering to current best practices as well as contributing to the creation of new best practices. This individual works closely with the other programmers and project managers and may work directly with clients on certain projects.A successful candidate has strong programing knowledge of Confirmit (Forsta Plus) and preferably also Decipher (Forsta Surveys) and pharmaceutical market research in general.Essential Duties and Responsibilities:Including, but not limited to the following:50% -Online Survey DevelopmentProgrammer maintains full responsibility for online survey development:Thoroughly reviews client materials.Delivers high quality surveys against client’s materials within expected timeline.Works to resolve amendments during quality assurance/client testing phase.30% -

Client FocusProgrammer strives to exceed the client’s satisfaction when programming:Proactively suggests design improvements to ensure panelist comprehension.Meets programming timelines.Resolves data issues in the timeliest and most complete manner.Works directly with the client on custom solutions.5% -Survey Deployment and Online ReportingPrepares survey for deployment and sets up link to track progress in field.5% -

DeliverablesProgrammer works with Data Processing to meet client deliverable requirements, i.e., working on dashboards, specific data requirements, etc.5% -ProcessProgrammer contributes to improve processes by working on tasks assigned that increase capabilities, efficiency, skillset, and marketplace competitive advantage.5% -

MiscellaneousProgrammer spends time reporting and receiving information to and from their manager and continues to learn the latest technologies in the data collections field.Essential Job functions:Including, but not limited to the following:Maintain regular and punctual attendanceWork cooperatively with othersComply with all company policies and proceduresSupervisory Responsibility: NoOutcomes:Min 6.4 programming client satisfactionscore on a 1-7 scale.Min94%error-freesurvey links.Min 98%on-timelinkdelivery with early % deliveries expected.Competencies:Expert knowledge ofConfirmit (Forsta Plus) a must (min2years required).Market researchexperience, preferably pharmaceutical (min1year required).Knowledge ofDecipher (Forsta Surveys) in addition toConfirmit (Forsta Plus) (desirable).JavaScript, jQuery, HTML programmingknowledge.Commitment to accuracy and integrity,doing it right the first time.Strong problem-solving skills, including an ability to “think outside the box”.Adherence to set processesand standards.QualificationsEducation and Training Required:Bachelor’sor Master’s inComputerScience (B.E./B. Tech/MSc/MCA).Additional InformationMinimum Experience:Min2yearsof experiencein a similar role.Knowledge, Skill, Ability:EXCEPTIONAL attention to detail, and commitment to the accuracy and integrity of information.Unwavering approach to do it right the first time.Expert understanding of the questionnaire structure.Excellent at managing multiple projects and priorities.Strong understanding of market research methods.Propensity to quickly learn, and at times implement, new processes and applications.Ingenuity and the willingness to learn new techniques.Excellent at establishing and managing relationships with clients, vendors, and coworkers.Excellent skills in Microsoft Excel, Word, and Outlook.Organized, self-motivated, and self-directed.

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