Milliken & Company
Technical Service & Development Professional, Plastics Additives
Milliken & Company, Spartanburg, South Carolina, United States, 29302
Milliken & Company is a global manufacturing leaderwhose focus on materials science delivers tomorrow's breakthroughs today. Fromindustry-leading molecules to sustainable innovations, Milliken creates products thatenhance people's lives and deliver solutions for its customers and communities. Drawing on thousands of patents and a portfolio with applications across the textile, flooring, chemical and healthcare businesses, the company harnesses a shared sense of integrity and excellence to positively impact the world for generations. Discover more about Milliken's curious minds and inspired solutions at
Milliken.com
and on Facebook, Instagram, LinkedIn and Twitter.POSITION TITLETechnical Service & Development Professional, Plastics AdditivesPOSITION OVERVIEWWe are looking to hire a Technical Service & Development Professional for our North America Plastics Additives team. The role is focused on supporting the entire Plastics Additives business in North America by:Working in partnership with the sales team to manage and develop relationships with our existing and potential customers.Being the focal point and owner for all technical matters related to customer work (including opportunities in the pipeline, support of existing sales, and general inquiries).Assisting the New Product Development team during the implementation phase of new products.The position is located out of our Corporate Headquarters in Spartanburg, SC, and will report to the Technical Service & Development Manager.JOB RESPONSIBILITIESSupport regional sales and marketing functionsBe an active member of our Global technical community by sharing learnings and solving problems togetherTranslate customer needs into problem statementsDevelop and supervise lab experiments to find potential solutions to identified problemsAssist customers with product and process related questions and lead plant trials at their locationsHelp assess the customer value generated by our solutions and prioritize work with the sales teamWork in partnership with the R&D team to deploy new offerings at customersHelp to populate the innovation pipeline through market knowledge and insightsStudy and stay abreast of new thermoplastic polymers, additives, and applicationsManage projects and present project status reports to upper managementStudy the effects of additives on a polymer's chemical/physical properties and on processingTravel as projects and assignments dictate, up to 30% of time.QUALIFICATIONS - REQUIREDB.S or M.S degree in Engineering, Materials Science or Polymer Science (or another related technical field)5 years of professional experience in a customer (external or internal) support role, preferably in polyolefins (production, compounding, conversion, or in additives/masterbatches for those)Ability to manage a variety of projects simultaneouslyHigh mechanical aptitudeThe successful candidate will have the following strengths:Accountability, ownership, and drive to achieve deliverables, taking initiative to get things doneCapability of influencing an internal or external audience through expertise in a subjectSkill in statistical and data analysis (Excel, JMP, PowerBI or similar tools)Skill in presentation and written communicationCritical thinking; capability to formulate hypotheses for problems and develop a work planAbility to work independently and in a cross-functional team environmentMilliken is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to actual or perceived race, color, creed, religion, sex or gender (including pregnancy, childbirth or related medical condition, including but not limited to lactation), sexual orientation, gender identity or gender expression (including transgender status), ancestry, national origin, citizenship, age physical or mental disability, genetic information, marital status, veteran or military status or any other characteristic protected by applicable law.
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Milliken.com
and on Facebook, Instagram, LinkedIn and Twitter.POSITION TITLETechnical Service & Development Professional, Plastics AdditivesPOSITION OVERVIEWWe are looking to hire a Technical Service & Development Professional for our North America Plastics Additives team. The role is focused on supporting the entire Plastics Additives business in North America by:Working in partnership with the sales team to manage and develop relationships with our existing and potential customers.Being the focal point and owner for all technical matters related to customer work (including opportunities in the pipeline, support of existing sales, and general inquiries).Assisting the New Product Development team during the implementation phase of new products.The position is located out of our Corporate Headquarters in Spartanburg, SC, and will report to the Technical Service & Development Manager.JOB RESPONSIBILITIESSupport regional sales and marketing functionsBe an active member of our Global technical community by sharing learnings and solving problems togetherTranslate customer needs into problem statementsDevelop and supervise lab experiments to find potential solutions to identified problemsAssist customers with product and process related questions and lead plant trials at their locationsHelp assess the customer value generated by our solutions and prioritize work with the sales teamWork in partnership with the R&D team to deploy new offerings at customersHelp to populate the innovation pipeline through market knowledge and insightsStudy and stay abreast of new thermoplastic polymers, additives, and applicationsManage projects and present project status reports to upper managementStudy the effects of additives on a polymer's chemical/physical properties and on processingTravel as projects and assignments dictate, up to 30% of time.QUALIFICATIONS - REQUIREDB.S or M.S degree in Engineering, Materials Science or Polymer Science (or another related technical field)5 years of professional experience in a customer (external or internal) support role, preferably in polyolefins (production, compounding, conversion, or in additives/masterbatches for those)Ability to manage a variety of projects simultaneouslyHigh mechanical aptitudeThe successful candidate will have the following strengths:Accountability, ownership, and drive to achieve deliverables, taking initiative to get things doneCapability of influencing an internal or external audience through expertise in a subjectSkill in statistical and data analysis (Excel, JMP, PowerBI or similar tools)Skill in presentation and written communicationCritical thinking; capability to formulate hypotheses for problems and develop a work planAbility to work independently and in a cross-functional team environmentMilliken is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to actual or perceived race, color, creed, religion, sex or gender (including pregnancy, childbirth or related medical condition, including but not limited to lactation), sexual orientation, gender identity or gender expression (including transgender status), ancestry, national origin, citizenship, age physical or mental disability, genetic information, marital status, veteran or military status or any other characteristic protected by applicable law.
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