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DoorDash USA

Senior User Experience Researcher, Consumer Products

DoorDash USA, Seattle, Washington, us, 98127


About the TeamAt DoorDash, we serve a diverse audience of Merchants, Dashers, and Customers. Success to us means influencing product and company strategy, while building amazing experiences for all of these audiences. These experiences often stem from insights that the Research team brings to the table. You will help guide the company to bigger and bolder new bets. Your scope will be broad and your autonomy will be high.

About the RoleThe Research team is looking for a researcher who will proactively shape insights and innovation within our consumer products team.

Within the Consumer team, the DashPass group is building the most rewarding membership program for local commerce offering unparalleled savings, the best service and exclusive access to your neighborhood. If you are passionate about research and being part of a dynamic team, this role is for you!

You will report into our Senior Manager, Research on our Research team in our Product organization. This role is hybrid, 1-2 days a week working from one of our Design hubs.

You're excited about this opportunity because you will…

Contribute to DoorDash's consumer product strategy and define the future of our service.

Explore complex, ambiguous problem spaces, working with your team to understand the opportunity and then chart a path forward.

Influence the team's approach to product development.

Improve the lives of millions of DoorDash customers every day.

We're excited about you because…

You have 5+ years of demonstrable experience in quantitative / qualitative research and/or product, UX, or user research, including writing and analyzing surveys.

You can define research questions and scope, identify appropriate methods, execute studies, and synthesize findings.

You can proactively work with several functions across the company.

You are passionate about translating findings into creative and strategic recommendations.

You excel in a dynamic environment.

You have an advanced degree in Human Computer Interaction (HCI), Cognitive or Experimental Psychology, Sociology, Anthropology or a related research or scientific field (While this is preferred, it is not required).

CompensationThe location-specific base salary range for this position is listed below. Compensation in other geographies may vary.

Actual compensation within the pay range will be decided based on factors including, but not limited to, skills, prior relevant experience, and specific work location. For roles that are available to be filled remotely, base salary is localized according to employee work location. Please discuss your intended work location with your recruiter for more information.

DoorDash cares about you and your overall well-being, and that’s why we offer a comprehensive benefits package, for full-time employees, that includes healthcare benefits, a 401(k) plan including an employer match, short-term and long-term disability coverage, basic life insurance, wellbeing benefits, paid time off, paid parental leave, and several paid holidays, among others.

In addition to base salary, the compensation package for this role also includes opportunities for equity grants.

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