Smartsheet
Sr. Manager, Product Design
Smartsheet, Bellevue, Washington, us, 98009
At Smartsheet, our purpose is to empower everyone to improve how they work. As a member of the User Experience team, you'll have the opportunity to lead our design system strategy and shape the future of work, making our category-leading work execution platform useful, usable, and elegant. As the Senior Product Design Manager, you will lead and grow a team of Product Designers in applying principles of design thinking to align our experiences and user interface to create interaction and visual design elegance in our web and mobile apps. You will represent the end user and evangelize human-centered methodologies across the product organization to ensure innovative designs that truly meet people’s needs from first-time users to seasoned experts.You will report to our Director of Product Design, and you may work remotely from anywhere in the US where Smartsheet is a registered employer.You Will
Help establish, articulate, and drive a vision for the future of Design at SmartsheetFocus on crafting powerful experiences for both account administrators as well as customers, serving their needs to self-serve the management and deployment of their accounts across SMB all the way up to large Enterprise accountsStrategically identify and prioritize product areas most in need of UX alignment, to create a cohesive and delightful experience for our usersEstablish goals and target metrics that drive effective design decisionsManage the day-to-day and strategic activities of UX designers, making sure that human-centered design processes are planned, followed, and documentedManage, mentor and coach a team of Product designers in a supportive and inclusive manner, and motivate the team to high productivity and performanceEnsure a modern and intuitive product design by evaluating emerging UX design techniques and toolsWork closely with product teams to launch new features and evolve existing ones based on an understanding of user needs, business objectives, roadmaps, and technical constraintsTest ideas and rapidly incorporate user and team feedbackEstablish quality processes to ensure the design execution and engineering implementation are high quality and reflect the design intent of the Experience Design team on behalf of our usersParticipate as a thought leader across Smartsheet and within Design, playing a key role in shaping the culture of the Design and Product organizationSupport other duties as neededYou Have
7+ years experience designing exceptional experiences with a strong information architecture, interaction, and visual design skills5+ years of people managementSystems thinking experience—you understand downstream impacts of design decisions, and possess a knowledge of how to use industry-standard tools and methodologies to lead design strategy and execution on complex systems.Experience collaborating with a research partner to define and lead execution on research strategy to inform strategic direction and evaluate the effectiveness of our solutionsExperience finding simple, innovative solutions for complex problemsExperience with SDLC models that holistically incorporate user experienceExpert in Figma and other UX and prototyping tools. Ability to create task flows, wireframes, prototypes and other interaction design deliverablesExcellent communication skills and interpersonal skills; ability to work successfully with teams across the company, and leaders at every level of the organizationAbility to articulate design decisions and advocate for the user at all levels of the organizationPerks & Benefits
HSA, 100% employer-paid premiums, or buy-up medical/vision and dental coverage options for full-time employeesEquity - Restricted Stock Units (RSUs) with all offersLucrative Employee Stock Purchase Program (15% discount)401k Match to help you save for your future (50% of your contribution up to the first 6% of your eligible pay)Monthly stipend to support your work and productivityFlexible Time Away Program, plus Incidental Sick LeaveUp to 24 weeks of Parental LeavePersonal paid Volunteer Day to support our communityOpportunities for professional growth and development including access to LinkedIn Learning online coursesCompany Funded Perks, including a counseling membership, local retail discounts, and your own personal Smartsheet accountTeleworking options from any registered location in the U.S. (role specific)US employees are automatically covered under Smartsheet-sponsored life insurance, short-term, and long-term disability plansUS employees receive 12 paid holidays per yearSmartsheet provides a competitive range of compensation for roles that may be hired in different geographic areas we are licensed to operate our business from. Actual compensation is determined by several factors including, but not limited to, level of professional, educational experience, skills, and specific candidate location. In addition, this role will be eligible for a market competitive bonus and RSU stock grant upon accepted offer. California & New York: $189,000 to $264,600 | All other US States: $175,000 to $245,000.Equal Opportunity Employer
Smartsheet is an Equal Opportunity Employer committed to fostering an inclusive environment with the best employees. We provide employment opportunities without regard to any legally protected status in accordance with applicable laws in the US, UK, Australia, Costa Rica, Japan and Germany. If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know.At Smartsheet, we strive to build an inclusive environment that encourages, supports, and celebrates the diverse voices of our team members who also represent the diverse needs of our customers. We're looking for people who are driven, authentic, supportive, effective, and honest. You're encouraged to apply even if your experience doesn't precisely match our job description—if your career path has been nontraditional, that will set you apart. At Smartsheet, we welcome diverse perspectives and people who aren't afraid to be innovative—join us!
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Help establish, articulate, and drive a vision for the future of Design at SmartsheetFocus on crafting powerful experiences for both account administrators as well as customers, serving their needs to self-serve the management and deployment of their accounts across SMB all the way up to large Enterprise accountsStrategically identify and prioritize product areas most in need of UX alignment, to create a cohesive and delightful experience for our usersEstablish goals and target metrics that drive effective design decisionsManage the day-to-day and strategic activities of UX designers, making sure that human-centered design processes are planned, followed, and documentedManage, mentor and coach a team of Product designers in a supportive and inclusive manner, and motivate the team to high productivity and performanceEnsure a modern and intuitive product design by evaluating emerging UX design techniques and toolsWork closely with product teams to launch new features and evolve existing ones based on an understanding of user needs, business objectives, roadmaps, and technical constraintsTest ideas and rapidly incorporate user and team feedbackEstablish quality processes to ensure the design execution and engineering implementation are high quality and reflect the design intent of the Experience Design team on behalf of our usersParticipate as a thought leader across Smartsheet and within Design, playing a key role in shaping the culture of the Design and Product organizationSupport other duties as neededYou Have
7+ years experience designing exceptional experiences with a strong information architecture, interaction, and visual design skills5+ years of people managementSystems thinking experience—you understand downstream impacts of design decisions, and possess a knowledge of how to use industry-standard tools and methodologies to lead design strategy and execution on complex systems.Experience collaborating with a research partner to define and lead execution on research strategy to inform strategic direction and evaluate the effectiveness of our solutionsExperience finding simple, innovative solutions for complex problemsExperience with SDLC models that holistically incorporate user experienceExpert in Figma and other UX and prototyping tools. Ability to create task flows, wireframes, prototypes and other interaction design deliverablesExcellent communication skills and interpersonal skills; ability to work successfully with teams across the company, and leaders at every level of the organizationAbility to articulate design decisions and advocate for the user at all levels of the organizationPerks & Benefits
HSA, 100% employer-paid premiums, or buy-up medical/vision and dental coverage options for full-time employeesEquity - Restricted Stock Units (RSUs) with all offersLucrative Employee Stock Purchase Program (15% discount)401k Match to help you save for your future (50% of your contribution up to the first 6% of your eligible pay)Monthly stipend to support your work and productivityFlexible Time Away Program, plus Incidental Sick LeaveUp to 24 weeks of Parental LeavePersonal paid Volunteer Day to support our communityOpportunities for professional growth and development including access to LinkedIn Learning online coursesCompany Funded Perks, including a counseling membership, local retail discounts, and your own personal Smartsheet accountTeleworking options from any registered location in the U.S. (role specific)US employees are automatically covered under Smartsheet-sponsored life insurance, short-term, and long-term disability plansUS employees receive 12 paid holidays per yearSmartsheet provides a competitive range of compensation for roles that may be hired in different geographic areas we are licensed to operate our business from. Actual compensation is determined by several factors including, but not limited to, level of professional, educational experience, skills, and specific candidate location. In addition, this role will be eligible for a market competitive bonus and RSU stock grant upon accepted offer. California & New York: $189,000 to $264,600 | All other US States: $175,000 to $245,000.Equal Opportunity Employer
Smartsheet is an Equal Opportunity Employer committed to fostering an inclusive environment with the best employees. We provide employment opportunities without regard to any legally protected status in accordance with applicable laws in the US, UK, Australia, Costa Rica, Japan and Germany. If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know.At Smartsheet, we strive to build an inclusive environment that encourages, supports, and celebrates the diverse voices of our team members who also represent the diverse needs of our customers. We're looking for people who are driven, authentic, supportive, effective, and honest. You're encouraged to apply even if your experience doesn't precisely match our job description—if your career path has been nontraditional, that will set you apart. At Smartsheet, we welcome diverse perspectives and people who aren't afraid to be innovative—join us!
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