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Akraya, Inc.

Operations Manager: 24-02036

Akraya, Inc., San Francisco, California, United States, 94199


Primary Skills:

Operations Management, Project Management, CRM Systems, Data Analysis, Change ManagementContract Type:

W2 OnlyDuration:

16 + MonthsLocation:

San Francisco, CAPay Range:

$30 - $35 per hourJob Responsibilities

Provide recommendations to reduce onboarding SLA and optimize accountability between Market Managers and Client Operations.Drive weekly reporting on New Active Listings, onboarding SLA, churn, and reactivations, identifying opportunities to merge supply and quality reports.Collaborate with Host Comms on campaigns to verify listing accuracy.Oversee the intake and rollout of dedicated operations tools, documenting product changes and operational process updates.Facilitate the adoption of new processes and tools across Luxe Host Operations through effective change management strategies and training sessions.Job Requirements

Proven experience in operations management, particularly in supply processing and system enhancements.Exceptional project management capabilities with a track record of leading complex, global initiatives.Proficiency in collaborative project management tools and CRM systems (e.g., Salesforce, G Suite) with a strong foundation in data analysis and presentation skills.About Akraya

Akraya is an award-winning IT staffing firm consistently recognized for our commitment to excellence and a positive work environment. Voted the #1 Best Place to Work in Silicon Valley (2023) and a Glassdoor Best Places to Work (2023 & 2022), Akraya prioritizes a culture of inclusivity and fosters a sense of belonging for all team members. We are staffing solutions providers for Fortune 100 companies, and our industry recognitions solidify our leadership position in the IT staffing space. Let us lead you to your dream career, join Akraya today!

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