ICF
User Experience (UX) Lead - Hybrid
ICF, Reston, Virginia, United States, 22090
User Experience (UX) Lead - HybridReady to make an impact?
ICF, a global professional and digital services firm, is home to one of the world’s leading government consulting practices. For over 50 years, ICF has supported agencies in improving the effectiveness and impact of public services across a wide variety of domains, including health, energy, environment and climate, social programs, education, international development, and much more. ICF also has one of the industry’s leading digital transformation portfolios as agency leaders redefine their missions through the lens of technology.
We are currently seeking a UX Lead for ICF’s Corporate Marketing team to support our global growth. This position is an opportunity to evolve and expand how ICF reaches its prospects and customers through our corporate website:
https://www.icf.com/ . The ideal candidate will be a champion for developing engaging and frictionless experiences for the web and proactively develop the UX and web design skillsets of the team. The UX Lead will also partner closely with our various Corporate Marketing teams to develop a UX roadmap that directly supports ICF’s diverse markets.
Please provide an online portfolio of UX/web design work and include it as part of your application.
Candidates located near our Reston, VA headquarters office are preferred.
What you’ll do:
Design and apply user-driven methodologies to identify personas and improve behavior throughout multiple touchpoints across the ICF website.
Deeply interpret and understand various business needs and GTM strategies and develop engaging experiences for the web.
Illustrate UX solutions using a variety of storyboards, process flows, interactive prototypes, and designs and present them across multiple levels of the business.
Partner closely with developers to translate UX solutions into technical specifications.
Partner with Campaign Ops to ensure feedback and performance metrics are continuously measured and influence iterative improvement across the website.
Develop and maintain UX pattern library that aligns with ICF’s Corporate brand.
Govern UI and web design assets across all Corporate Marketing web and interactive channels to ensure UX and brand consistency.
Maintain roadmap for ongoing short and long-term UX and web design improvements.
Develop and improve UX skillsets across the team.
Coaching a growing team by motivating and consistently providing feedback and leading by example. Build commitment that inspires individuals to act and communicate with impact.
What we'll need you to have:
5+ years of experience in UX and/or Web Design, which must include experience working in a marketing environment.
5+ years of working with project management tools such as JIRA or Asana.
5+ years in UX design applications such as Adobe Creative Cloud, Figma, and Sketch.
5+ years designing and developing UX solutions for Enterprise-level Content Management Systems (Sitecore, Adobe, Drupal, etc.).
What we'd like you to have:
BS/BA in a web/graphic design, business, computer science or related field.
7+ years supporting UX and web design functions within B2B and/or B2G marketing environments.
Experience as a lead; coaching, motivating, and reviewing team member's work.
Hands-on experience leading and supporting large-scale, complex website redesign efforts.
Experience working closely with UX, design, or web development agencies.
Experience in supporting and managing multiple corporate brands in terms of visual design, content, and messaging.
Experience managing Web Accessibility standards.
Proven ability to partner across teams/divisions/departments to get things done.
Experience with Corporate, Brand Marketing and/or Web Marketing teams.
Experience working with marketers, agencies, copywriters, designers, subject matter experts and clients/stakeholders.
Excellent communication and collaboration skills with a strong customer-service focus.
Working at ICF
ICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future.
We can only solve the world's toughest challenges by building an inclusive workplace that allows everyone to thrive. We are an equal opportunity employer, committed to hiring regardless of any protected characteristic, such as race, ethnicity, national origin, color, sex, gender identity/expression, sexual orientation, religion, age, disability status, or military/veteran status. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals.
Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation please email
icfcareercenter@icf.com
and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position. The pay range for this position is: $121,041.00 - $205,770.00 Nationwide Remote Office (US99).
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ICF, a global professional and digital services firm, is home to one of the world’s leading government consulting practices. For over 50 years, ICF has supported agencies in improving the effectiveness and impact of public services across a wide variety of domains, including health, energy, environment and climate, social programs, education, international development, and much more. ICF also has one of the industry’s leading digital transformation portfolios as agency leaders redefine their missions through the lens of technology.
We are currently seeking a UX Lead for ICF’s Corporate Marketing team to support our global growth. This position is an opportunity to evolve and expand how ICF reaches its prospects and customers through our corporate website:
https://www.icf.com/ . The ideal candidate will be a champion for developing engaging and frictionless experiences for the web and proactively develop the UX and web design skillsets of the team. The UX Lead will also partner closely with our various Corporate Marketing teams to develop a UX roadmap that directly supports ICF’s diverse markets.
Please provide an online portfolio of UX/web design work and include it as part of your application.
Candidates located near our Reston, VA headquarters office are preferred.
What you’ll do:
Design and apply user-driven methodologies to identify personas and improve behavior throughout multiple touchpoints across the ICF website.
Deeply interpret and understand various business needs and GTM strategies and develop engaging experiences for the web.
Illustrate UX solutions using a variety of storyboards, process flows, interactive prototypes, and designs and present them across multiple levels of the business.
Partner closely with developers to translate UX solutions into technical specifications.
Partner with Campaign Ops to ensure feedback and performance metrics are continuously measured and influence iterative improvement across the website.
Develop and maintain UX pattern library that aligns with ICF’s Corporate brand.
Govern UI and web design assets across all Corporate Marketing web and interactive channels to ensure UX and brand consistency.
Maintain roadmap for ongoing short and long-term UX and web design improvements.
Develop and improve UX skillsets across the team.
Coaching a growing team by motivating and consistently providing feedback and leading by example. Build commitment that inspires individuals to act and communicate with impact.
What we'll need you to have:
5+ years of experience in UX and/or Web Design, which must include experience working in a marketing environment.
5+ years of working with project management tools such as JIRA or Asana.
5+ years in UX design applications such as Adobe Creative Cloud, Figma, and Sketch.
5+ years designing and developing UX solutions for Enterprise-level Content Management Systems (Sitecore, Adobe, Drupal, etc.).
What we'd like you to have:
BS/BA in a web/graphic design, business, computer science or related field.
7+ years supporting UX and web design functions within B2B and/or B2G marketing environments.
Experience as a lead; coaching, motivating, and reviewing team member's work.
Hands-on experience leading and supporting large-scale, complex website redesign efforts.
Experience working closely with UX, design, or web development agencies.
Experience in supporting and managing multiple corporate brands in terms of visual design, content, and messaging.
Experience managing Web Accessibility standards.
Proven ability to partner across teams/divisions/departments to get things done.
Experience with Corporate, Brand Marketing and/or Web Marketing teams.
Experience working with marketers, agencies, copywriters, designers, subject matter experts and clients/stakeholders.
Excellent communication and collaboration skills with a strong customer-service focus.
Working at ICF
ICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future.
We can only solve the world's toughest challenges by building an inclusive workplace that allows everyone to thrive. We are an equal opportunity employer, committed to hiring regardless of any protected characteristic, such as race, ethnicity, national origin, color, sex, gender identity/expression, sexual orientation, religion, age, disability status, or military/veteran status. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals.
Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation please email
icfcareercenter@icf.com
and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position. The pay range for this position is: $121,041.00 - $205,770.00 Nationwide Remote Office (US99).
#J-18808-Ljbffr