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eBay

Sr Product Mgr-eBay Live-Trust & Safety

eBay, Portland, Oregon, United States, 97204


At eBay, we're more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts.Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet.Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all.We are looking for a highly-motivated Product Manager who is willing to roll up their sleeves to build experiences, tools, and processes to keep the quickly growing eBay Live community safe. As a key member of the Core Experiences product team on eBay Live, you will work closely with data science and engineering to define and build experiences our Live sellers and buyers will rely on to detect and address trust & safety issues on the platform. You will also work closely with a cross-functional team of legal, risk, policy, and operations stakeholders to drive operational change within eBay. If you thrive in a zero-to-one space and have a desire to make a major impact in one of eBay’s most exciting growth areas, we want to hear from you.What You Will Accomplish

Become a thought leader in the live commerce space to develop and champion a product strategy for trust & safety through a combination of understanding customer needs, business goals, market trends, and competitor insights.Identify areas of risk to the eBay Live platform and make complex tradeoffs to define a zero-to-one roadmap of technical product enhancements.Roll up your sleeves and do what it takes to create policies, SOPs, and enforcement mechanisms and scale them across cross-functional stakeholders.Establish key trust & safety success metrics and report on product and program performance, insights, and risks to goal with eBay leadership.Influence risk and policy stakeholders across eBay to make the voice of the Live seller and buyer at the forefront of decisions.What You Will Bring

5+ years of product management or strategy consulting experience with e-commerce experience preferredBachelor’s degree required; MBA preferredAbility to thrive in an ambiguous environment and make tradeoffs based on incomplete dataProven track record to define and execute on complex product roadmaps through cross-functional collaborationHigh levels of ownership and an entrepreneurial spirit to not only identify emerging problems but also address them in a fast-paced environmentAlignment with eBay’s core values (customer obsession, innovation, and inclusion) demonstrated through driving results, collaboration, and using customer insights to inform product decisions.

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