Capital One
Senior Manager, Product Management
Capital One, Mc Lean, Virginia, us, 22107
West Creek 4 (12074), United States of America, Richmond, VirginiaSenior Manager, Product Management
Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and investments in growth and transformation will result in a company with the scale, brand, capabilities, talent, and values to succeed as the digital revolution transforms our society and our industry.Do you dream of well-designed and intuitive products and customer experiences? Do you want to be the one who introduces change to help tens of millions of customers make smarter financial choices? Do you want to change the way people manage their money? You have to ask yourself...do you feel like making an impact?In this role, you'll be expected to demonstrate proficiency in four key areas:Human Centered
Lead sourcing and synthesis of customer discovery efforts to understand customer needs to drive the long term vision for your product.Turn these customer insights into actionable strategies that will define the priorities for your team and rally your stakeholders to your vision.
Business Focused
Own and prioritize the long-term (12-18 months) product roadmap to deliver on business outcomes, working closely with a cross-functional team.Define KPIs for your product and be responsible for measuring and tracking to those measures, adjusting and refining your roadmap as the data dictates.
Technology Driven
Have an end-to-end understanding of your product and how it fits into the larger ecosystem.Work closely with tech leadership and architecture to understand the tradeoffs of technical decisions and how they impact customer experience.
Integrated Problem Solving
Develop and champion a bold vision that drives meaningful outcomes.Build frameworks for complex decision making that enable effective debate and accelerate getting to the right answer.
Transformational Leadership
Rally your teams and senior stakeholders to your product vision.Attract and retain top talent to your team and mentor associates on their product career.
As part of the Enterprise Services Risk Product Team, you'll be able to:Collaborate with business partners to understand risk management needs that can be solved through effective software solutions.Work closely with Product, Tech, Design, and users to identify, prioritize, and deliver on a compelling product vision and roadmap.Lead a Product team with a passion for innovation and improving the user experience.Contribute to overall organizational success by achieving impactful outcomes tied to our objectives and key results.Monitor and analyze product performance and customer feedback to identify areas for improvement.We want you if you are:Intellectually Curious:
You ask why, explore, and are comfortable with ambiguity.Communicator & Influencer:
You can communicate complex ideas clearly and rally associates to work with you.Do-er:
You're biased toward action, well organized, and able to multitask.Passionate & Customer Focused:
You care about growing others and connecting with customers to understand their needs.Learner:
You have an appetite to learn new things and ask for help when needed.Team Player:
You enjoy working with diverse people and driving the team toward a common goal.You should consider this role if you're someone who enjoys wearing multiple hats and working with a variety of teams and risk advisors across the enterprise. This role operates within a dynamic environment with changing conditions, and success is building relationships and influencing decision makers.Basic Qualifications:Bachelor's Degree or military experience.At least 5 years of product management experience or experience in product design, agile delivery, business analysis, data science, or software engineering.Preferred Qualifications:Bachelor's Degree in Computer Science or Engineering.MBA or Master's degree.3+ years of experience in Agile product management.At this time, Capital One will not sponsor a new applicant for employment authorization for this position.Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being.
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Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and investments in growth and transformation will result in a company with the scale, brand, capabilities, talent, and values to succeed as the digital revolution transforms our society and our industry.Do you dream of well-designed and intuitive products and customer experiences? Do you want to be the one who introduces change to help tens of millions of customers make smarter financial choices? Do you want to change the way people manage their money? You have to ask yourself...do you feel like making an impact?In this role, you'll be expected to demonstrate proficiency in four key areas:Human Centered
Lead sourcing and synthesis of customer discovery efforts to understand customer needs to drive the long term vision for your product.Turn these customer insights into actionable strategies that will define the priorities for your team and rally your stakeholders to your vision.
Business Focused
Own and prioritize the long-term (12-18 months) product roadmap to deliver on business outcomes, working closely with a cross-functional team.Define KPIs for your product and be responsible for measuring and tracking to those measures, adjusting and refining your roadmap as the data dictates.
Technology Driven
Have an end-to-end understanding of your product and how it fits into the larger ecosystem.Work closely with tech leadership and architecture to understand the tradeoffs of technical decisions and how they impact customer experience.
Integrated Problem Solving
Develop and champion a bold vision that drives meaningful outcomes.Build frameworks for complex decision making that enable effective debate and accelerate getting to the right answer.
Transformational Leadership
Rally your teams and senior stakeholders to your product vision.Attract and retain top talent to your team and mentor associates on their product career.
As part of the Enterprise Services Risk Product Team, you'll be able to:Collaborate with business partners to understand risk management needs that can be solved through effective software solutions.Work closely with Product, Tech, Design, and users to identify, prioritize, and deliver on a compelling product vision and roadmap.Lead a Product team with a passion for innovation and improving the user experience.Contribute to overall organizational success by achieving impactful outcomes tied to our objectives and key results.Monitor and analyze product performance and customer feedback to identify areas for improvement.We want you if you are:Intellectually Curious:
You ask why, explore, and are comfortable with ambiguity.Communicator & Influencer:
You can communicate complex ideas clearly and rally associates to work with you.Do-er:
You're biased toward action, well organized, and able to multitask.Passionate & Customer Focused:
You care about growing others and connecting with customers to understand their needs.Learner:
You have an appetite to learn new things and ask for help when needed.Team Player:
You enjoy working with diverse people and driving the team toward a common goal.You should consider this role if you're someone who enjoys wearing multiple hats and working with a variety of teams and risk advisors across the enterprise. This role operates within a dynamic environment with changing conditions, and success is building relationships and influencing decision makers.Basic Qualifications:Bachelor's Degree or military experience.At least 5 years of product management experience or experience in product design, agile delivery, business analysis, data science, or software engineering.Preferred Qualifications:Bachelor's Degree in Computer Science or Engineering.MBA or Master's degree.3+ years of experience in Agile product management.At this time, Capital One will not sponsor a new applicant for employment authorization for this position.Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being.
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