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Electricenergyonline

District Manager Chesapeake Utilities Corporation Location: North Carolina Categ

Electricenergyonline, Greensboro, North Carolina, us, 27497


Job Details

District Manager

Supports North Carolina Operations in Wake Forest, Greensboro, & Sanford

Your role in our success will be:

This job contributes to Sharp Energy's success by leading district operations within an assigned service area to create and maintain the Sharp Energy experience for our customers and partners. The district manager is required to regularly and customarily exercise discretion in managing the overall operation of the district within the assigned service area. In particular, a majority of time is spent developing district staff and management talent, overseeing the district's management workforce, making management, staffing and operating decisions, ensuring district-wide customer satisfaction and service quality, managing each aspect of the district's financial performance, and managing safety and security within the district. Responsibilities include, but are not limited to, managing a sales force and district operations, controlling expenses, employee compensation and payroll budgets, handling personnel issues, accounting, customer accounting and fuel inventory.

The District Manager is a role model and leader and must solve problems, make informed decisions and manage the workforce and time wisely in order to achieve maximum results. Ensure that all departments within a district safely perform their functions to achieve strategic operational and profit goals while providing assurance of compliance with applicable legal codes, industry standards and corporate philosophy.

What you'll be working on:

Supervisory Responsibilities:

Directly supervises all employees in the district. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.

Planning and Execution:

Developing strategic and operational plans for the work group, managing execution, and measuring results:

Creates district implementation plans to support execution of regional and company initiatives to achieve both operational excellence and business results. Follows up consistently to ensure accountability to plans.

Monitors and manages district-wide management staffing and compensation levels. Ensures management-level partner development and talent acquisition in order to achieve and maintain district operational requirements.

Utilizes existing tools to identify and prioritize communications and filters communications to the staff and management team within the district. Communicates clearly, concisely and accurately in order to ensure effective operations at the district level.

Financial Management:

Prepare, review and monitor district financial capital budgets:

Monitor and review monthly operating expenses.

Monitor and review monthly sales volumes.

Prepare projected capital expenditure requirements.

Monitor all aspects of financial performance.

Perform ongoing operational analysis via data reporting.

Reporting and Analysis:

Monitor and review various reports:

Participate in developing customer retention & new customer programs.

Prepare certain bid quotations.

Monitor and manage retail propane pricing and rates.

Monitor and manage customer gain and loss.

Customer Service:

Ensure that Sharp's commitment to quality customer service is instilled in all employees and business practices:

Monitor all district personnel's quality service skills, making recommendations for improvement as necessary.

Deal with customers with more difficult problems utilizing superior customer service skills.

Safety Compliance:

Ensures compliance with safety regulations:

Conduct monthly safety meetings as required.

Review and approve all district incident investigation reports.

Perform other related duties as assigned.

Who you are:

Three to five years of relevant experience in operations management.

Minimum of two years accounting experience.

Ability to create, customize and apply intermediate Microsoft Word and Excel skills to many variable spreadsheets and office documentation. Intermediate Windows skills required to navigate, store and apply file folder management, and general software applications. Basic PowerPoint and Access skills needed for presentations, policies and proposals.

Excellent skillset in customer contact, supervisory skills, collection techniques, strong organizational skills, and public speaking.

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