Talentify.io
Customer Service Supervisor - National Remote
Talentify.io, Little Ferry, New Jersey, us, 07643
Employer Industry:
Healthcare Services
Why Consider This Job Opportunity:Salary up to $94,500 per yearOpportunities for career advancement and growth within the organizationRemote work flexibility within the U.S.Comprehensive benefits package, incentive and recognition programsEquity stock purchase and 401k contributionSupportive and collaborative work environmentWhat To Expect (Job Responsibilities):Supervise, analyze, authorize, and direct work activities for assigned employeesAnalyze team performance results and review productivity and quality of workPlan and conduct monthly team meetingsDevelop staff by providing information, educational opportunities, and growth opportunitiesRespond to staff questions and provide guidanceIdentify methods of increasing auto adjudication and develop staff skill sets for further advancementWhat Is Required (Qualifications):High School Diploma / GED OR equivalent years of work experience2+ years of external / internal customer service experience within the healthcare industry1+ years of medical claims processing experience1+ years of previous leadership experienceExperience with GEHA membersHow To Stand Out (Preferred Qualifications):5+ years of experience with analyzing and solving customer problems in an office, claims, OR customer service environmentReside within Kansas City, MO
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Healthcare Services
Why Consider This Job Opportunity:Salary up to $94,500 per yearOpportunities for career advancement and growth within the organizationRemote work flexibility within the U.S.Comprehensive benefits package, incentive and recognition programsEquity stock purchase and 401k contributionSupportive and collaborative work environmentWhat To Expect (Job Responsibilities):Supervise, analyze, authorize, and direct work activities for assigned employeesAnalyze team performance results and review productivity and quality of workPlan and conduct monthly team meetingsDevelop staff by providing information, educational opportunities, and growth opportunitiesRespond to staff questions and provide guidanceIdentify methods of increasing auto adjudication and develop staff skill sets for further advancementWhat Is Required (Qualifications):High School Diploma / GED OR equivalent years of work experience2+ years of external / internal customer service experience within the healthcare industry1+ years of medical claims processing experience1+ years of previous leadership experienceExperience with GEHA membersHow To Stand Out (Preferred Qualifications):5+ years of experience with analyzing and solving customer problems in an office, claims, OR customer service environmentReside within Kansas City, MO
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