The People Concern
Case Manager (Mon-Fri) - Vagabond Inn
The People Concern, Los Angeles, California, United States, 90079
Case Manager (Mon-Fri) - Vagabond InnLocation:
Los Angeles, CA, USAReq #:
11146Date:
Wednesday, August 7, 2024
Role:
Case Manager (Mon-Fri) - Vagabond InnReports to:
Program DirectorDepartment:
Interim HousingStatus:
Full-Time, Non-Exempt, Non-ManagementSchedule:
Monday-Friday, 8:00am-4:30pm
Benefits:
Medical, Dental, Vision, Retirement Planning (403b), Employee Assistance Program (EAP), etc.
Job Summary:
Through the use of evidence-based practices such as harm reduction, housing first, and trauma-informed care, the Case Manager supports Clients' housing stability, self-sufficiency, and community integration. The Case Manager partners with Clients who are currently homeless to assess and address barriers to housing placement. Once Clients locate best-fit housing, the Case Manager works to implement interventions with recently housed Clients to support housing retention and further coordinates multiple services to meet individualized needs. The Case Manager collaborates with Clients to learn independent living skills and other life-skills vital to successful transition from homelessness into permanent housing.
Essential Duties and Responsibilities:
Serve a caseload of approximately X clients, providing active case management for all assigned cases, including meeting weekly with each person individually.
Act as the lead for client's housing-related case management, maintaining an active housing plan for each client on your caseload, based in creative solutions to homelessness.
Maintain a current and thorough knowledge of community resources and utilize them to provide comprehensive, wrap-around services to clients, navigating them through the best options for their unique situations.
Work collaboratively with clients to address barriers to housing, including linkages to income/benefits, mental health services, physical health services, etc.
Develop effective, trusting relationships with clients and use a client-centered approach that includes motivational interviewing, harm reduction, and trauma-informed care.
Advocate for your client's needs in the shelter and when interfacing with other agencies or service providers.
Facilitate intakes for individuals who are referred into interim housing.
Create a supportive environment and ensure clients' progress, utilizing a strengths-based approach.
Facilitate wellness, enrichment, and life skills groups.
Provide crisis intervention when needed.
Maintain client confidentiality at all times while following agency, state and HIPAA regulations.
Create and maintain accurate documentation of client information (intake, referrals, progress notes and service delivery) in HMIS/CHAMP database and in accordance with program funder requirements.
Participate in case conferences, individual supervision, and other staff meetings.
Work in collaboration with other agency and program staff, in order to coordinate services.
Communicate effectively and in a timely manner with management, peers, and clients.
Participate in evaluation and trainings in order to better respond to client/community needs.
Other duties as assigned.
Qualifications:
Bachelor's degree in related field, strongly preferred but not required.
Minimum of one (1) year of experience in case management required.
Experience and ability to demonstrate knowledge of issues faced by population served (at-risk, experiencing homelessness, and/or formally homeless).
Knowledge of HMIS databases and the Coordinated Entry System, strongly preferred.
Skilled in non-violent crisis intervention.
Ability to self-motivate and be flexible in a fast-paced environment with minimal supervision.
Strong interpersonal and team building skills.
Strong knowledge of Microsoft Programs (Word, Excel, Outlook). Computer skill test may be requested during the interview.
This position requires driving to multiple sites and transporting clients in personal vehicles at times. Candidates for this role must possess a valid driver's license in CA, valid insurance to cover the vehicle and use, an acceptable driving record for use of vehicle while working for TPC, and a personal vehicle that is safe to use for such purposes.
Work Environment:
Combination of field and office environment.
Regularly required to sit, stand, bend; occasionally lift or carry up to 35 lbs.
On occasion walk or drive to different local sites.
Will necessitate working in busy and loud environments.
Will be exposed to elements like cold, heat, dust, noise and odor.
May need to bend, stoop, twist, and sit throughout the day.
Perform other duties as assigned.
RESPONSIBILITIES COMMON TO ALL AGENCY EMPLOYEES:
Maintain a safe work environment and confidentiality at all times.
Be proactive, creative, and flexible in determining, evaluating, researching, and resolving issues.
Organize and prioritize multiple activities to meet all external and internal deadlines.
Maintain a professional demeanor that reflects positively on the agency.
Demonstrate respect and courtesy toward others.
Able to thrive in a work environment emphasizing teamwork and collaboration.
Ability to prioritize different tasks with minimal supervision.
Perform other duties as assigned.
Equal Opportunity Employer:
The People Concern is an equal opportunity employer dedicated to non-discrimination in employment. We select the most qualified individual for the job based on job-related qualifications regardless of race, color, age, sex, religion, national origin, disability, ancestry, marital status, credit history, sexual orientation, arrest and court record, genetic information, veteran status or any other status protected by federal, state or other applicable laws.
About The People Concern:
The People Concern empowers the most vulnerable among us to rebuild their lives. One of Los Angeles County's largest social services agencies, The People Concern was formed in 2016 in a merger of two trusted social service organizations based in Los Angeles County, OPCC and Lamp Community. Informed by more than fifty-eight years of work in the community, The People Concern is a leading provider of, and advocate for, evidence-based solutions to the multi-faceted challenges inherent in homelessness and domestic violence.
Benefits & Perks:
Medical Insurance
Vision Insurance
Dental Insurance
Retirement Planning (403b) & Matching
Paid Holidays
Paid Vacation Days
Paid Sick Days
Employee Assistance Plans (EAP)
TELUS Health
Flexible Spending Account (FSA)
Basic Life / Accidental Death & Dismemberment (AD&D)
Voluntary Short- and Long-Term Disability
Voluntary Pet Insurance
Discounts on Hotels, Theme Parks, Concerts, Movies, Restaurants & More
The People Concern University & Certificates
Corporate Discounts
Other Details:
Pay Type:
Hourly
Min Hiring Rate:
$23.08
Max Hiring Rate:
$23.08
Travel Required:
Yes
Required Education:
High School
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Los Angeles, CA, USAReq #:
11146Date:
Wednesday, August 7, 2024
Role:
Case Manager (Mon-Fri) - Vagabond InnReports to:
Program DirectorDepartment:
Interim HousingStatus:
Full-Time, Non-Exempt, Non-ManagementSchedule:
Monday-Friday, 8:00am-4:30pm
Benefits:
Medical, Dental, Vision, Retirement Planning (403b), Employee Assistance Program (EAP), etc.
Job Summary:
Through the use of evidence-based practices such as harm reduction, housing first, and trauma-informed care, the Case Manager supports Clients' housing stability, self-sufficiency, and community integration. The Case Manager partners with Clients who are currently homeless to assess and address barriers to housing placement. Once Clients locate best-fit housing, the Case Manager works to implement interventions with recently housed Clients to support housing retention and further coordinates multiple services to meet individualized needs. The Case Manager collaborates with Clients to learn independent living skills and other life-skills vital to successful transition from homelessness into permanent housing.
Essential Duties and Responsibilities:
Serve a caseload of approximately X clients, providing active case management for all assigned cases, including meeting weekly with each person individually.
Act as the lead for client's housing-related case management, maintaining an active housing plan for each client on your caseload, based in creative solutions to homelessness.
Maintain a current and thorough knowledge of community resources and utilize them to provide comprehensive, wrap-around services to clients, navigating them through the best options for their unique situations.
Work collaboratively with clients to address barriers to housing, including linkages to income/benefits, mental health services, physical health services, etc.
Develop effective, trusting relationships with clients and use a client-centered approach that includes motivational interviewing, harm reduction, and trauma-informed care.
Advocate for your client's needs in the shelter and when interfacing with other agencies or service providers.
Facilitate intakes for individuals who are referred into interim housing.
Create a supportive environment and ensure clients' progress, utilizing a strengths-based approach.
Facilitate wellness, enrichment, and life skills groups.
Provide crisis intervention when needed.
Maintain client confidentiality at all times while following agency, state and HIPAA regulations.
Create and maintain accurate documentation of client information (intake, referrals, progress notes and service delivery) in HMIS/CHAMP database and in accordance with program funder requirements.
Participate in case conferences, individual supervision, and other staff meetings.
Work in collaboration with other agency and program staff, in order to coordinate services.
Communicate effectively and in a timely manner with management, peers, and clients.
Participate in evaluation and trainings in order to better respond to client/community needs.
Other duties as assigned.
Qualifications:
Bachelor's degree in related field, strongly preferred but not required.
Minimum of one (1) year of experience in case management required.
Experience and ability to demonstrate knowledge of issues faced by population served (at-risk, experiencing homelessness, and/or formally homeless).
Knowledge of HMIS databases and the Coordinated Entry System, strongly preferred.
Skilled in non-violent crisis intervention.
Ability to self-motivate and be flexible in a fast-paced environment with minimal supervision.
Strong interpersonal and team building skills.
Strong knowledge of Microsoft Programs (Word, Excel, Outlook). Computer skill test may be requested during the interview.
This position requires driving to multiple sites and transporting clients in personal vehicles at times. Candidates for this role must possess a valid driver's license in CA, valid insurance to cover the vehicle and use, an acceptable driving record for use of vehicle while working for TPC, and a personal vehicle that is safe to use for such purposes.
Work Environment:
Combination of field and office environment.
Regularly required to sit, stand, bend; occasionally lift or carry up to 35 lbs.
On occasion walk or drive to different local sites.
Will necessitate working in busy and loud environments.
Will be exposed to elements like cold, heat, dust, noise and odor.
May need to bend, stoop, twist, and sit throughout the day.
Perform other duties as assigned.
RESPONSIBILITIES COMMON TO ALL AGENCY EMPLOYEES:
Maintain a safe work environment and confidentiality at all times.
Be proactive, creative, and flexible in determining, evaluating, researching, and resolving issues.
Organize and prioritize multiple activities to meet all external and internal deadlines.
Maintain a professional demeanor that reflects positively on the agency.
Demonstrate respect and courtesy toward others.
Able to thrive in a work environment emphasizing teamwork and collaboration.
Ability to prioritize different tasks with minimal supervision.
Perform other duties as assigned.
Equal Opportunity Employer:
The People Concern is an equal opportunity employer dedicated to non-discrimination in employment. We select the most qualified individual for the job based on job-related qualifications regardless of race, color, age, sex, religion, national origin, disability, ancestry, marital status, credit history, sexual orientation, arrest and court record, genetic information, veteran status or any other status protected by federal, state or other applicable laws.
About The People Concern:
The People Concern empowers the most vulnerable among us to rebuild their lives. One of Los Angeles County's largest social services agencies, The People Concern was formed in 2016 in a merger of two trusted social service organizations based in Los Angeles County, OPCC and Lamp Community. Informed by more than fifty-eight years of work in the community, The People Concern is a leading provider of, and advocate for, evidence-based solutions to the multi-faceted challenges inherent in homelessness and domestic violence.
Benefits & Perks:
Medical Insurance
Vision Insurance
Dental Insurance
Retirement Planning (403b) & Matching
Paid Holidays
Paid Vacation Days
Paid Sick Days
Employee Assistance Plans (EAP)
TELUS Health
Flexible Spending Account (FSA)
Basic Life / Accidental Death & Dismemberment (AD&D)
Voluntary Short- and Long-Term Disability
Voluntary Pet Insurance
Discounts on Hotels, Theme Parks, Concerts, Movies, Restaurants & More
The People Concern University & Certificates
Corporate Discounts
Other Details:
Pay Type:
Hourly
Min Hiring Rate:
$23.08
Max Hiring Rate:
$23.08
Travel Required:
Yes
Required Education:
High School
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