Square Inc.
Product Manager, Square Banking - Debit Card
Square Inc., San Francisco, California, United States, 94199
Product Manager, Square Banking - Debit Card
Full-timeSince we opened our doors in 2009, the world of commerce has evolved immensely, and so has Square. After enabling anyone to take payments and never miss a sale, we saw sellers stymied by disparate, outmoded products and tools that wouldn’t work together.So we expanded into software and started building integrated, omnichannel solutions – to help sellers sell online, manage inventory, offer buy now, pay later functionality through Afterpay, book appointments, engage loyal buyers, and hire and pay staff. Across it all, we’ve embedded financial services tools at the point of sale, so merchants can access a business loan and manage their cash flow in one place. Afterpay furthers our goal to provide omnichannel tools that unlock meaningful value and growth, enabling sellers to capture the next generation shopper, increase order sizes, and compete at a larger scale.Today, we are a partner to sellers of all sizes – large, enterprise-scale businesses with complex operations, sellers just starting, as well as merchants who began selling with Square and have grown larger over time. As our sellers grow, so do our solutions. There is a massive opportunity in front of us. We’re building a significant, meaningful, and lasting business, and we are helping sellers worldwide do the same.The Square Banking team builds tools that allow millions of small businesses around the globe to better manage their cash flow. The legacy financial system relies on long-standing and often-unfair conventions like outdated fees and onerous applications. We are building better business banking by seamlessly integrating payments and banking in one place, without the frustrations and hassles of incumbent banks.As the Square Debit Card Product Manager, you will lead the strategy and execution of a product that gives sellers instant access to their payment proceeds and helps them manage their spend. You will collaborate closely with designers, engineers, data scientists, and other cross-functional team members to ensure that our debit card product solves sellers’ pain points in a remarkable way.You will:Own the customer experience and the P&L of Square Debit CardDeeply understand the jobs-to-be-done of our sellers through qualitative and quantitative research, and champion their needs within BlockDrive the product roadmap and execute the delivery timelines for the work required to provide remarkable experiences for our sellers and grow the businessUse an iterative, data-driven experimental approach to product developmentInfluence key stakeholders throughout Block in order to align intent, resources, and prioritizationOperate cross-functionally and build strong partnerships both within Block and with external vendors to deliver excellent products and servicesFoster an environment that enables the team to execute quickly while maintaining a high standard for qualityManage the entire product life cycle from ideation, to planning, execution and launchMinimum Qualifications:6+ years of experience in product managementResults focus: you have a bias toward action and are comfortable driving projects forward through ambiguityCollaboration skills: you work well with partners across the entire company to achieve strategic resultsCustomer empathy: you have customer empathy and experience shaping product direction based on customer needsFinTech experience, particularly within issuing, a plusBlock takes a market-based approach to pay, and pay may vary depending on your location. U.S. locations are categorized into one of four zones based on a cost of labor index for that geographic area. The successful candidate’s starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future.Zone A: USD $180,000 - USD $270,000Zone B: USD $171,000 - USD $256,600Zone C: USD $162,000 - USD $243,000Zone D: USD $153,000 - USD $229,600Full-time employee benefits include the following:Healthcare coverage (Medical, Vision and Dental insurance)Health Savings Account and Flexible Spending AccountRetirement Plans including company matchEmployee Stock Purchase ProgramWellness programs, including access to mental health, 1:1 financial planners, and a monthly wellness allowancePaid parental and caregiving leavePaid time off (including 12 paid holidays)Paid sick leave (1 hour per 26 hours worked (max 80 hours per calendar year to the extent legally permissible) for non-exempt employees and covered by our Flexible Time Off policy for exempt employees)Learning and Development resourcesPaid Life insurance, AD&D, and disability benefitsWe’re working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is a proud equal opportunity employer. We work hard to evaluate all employees and job applicants consistently, without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
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Full-timeSince we opened our doors in 2009, the world of commerce has evolved immensely, and so has Square. After enabling anyone to take payments and never miss a sale, we saw sellers stymied by disparate, outmoded products and tools that wouldn’t work together.So we expanded into software and started building integrated, omnichannel solutions – to help sellers sell online, manage inventory, offer buy now, pay later functionality through Afterpay, book appointments, engage loyal buyers, and hire and pay staff. Across it all, we’ve embedded financial services tools at the point of sale, so merchants can access a business loan and manage their cash flow in one place. Afterpay furthers our goal to provide omnichannel tools that unlock meaningful value and growth, enabling sellers to capture the next generation shopper, increase order sizes, and compete at a larger scale.Today, we are a partner to sellers of all sizes – large, enterprise-scale businesses with complex operations, sellers just starting, as well as merchants who began selling with Square and have grown larger over time. As our sellers grow, so do our solutions. There is a massive opportunity in front of us. We’re building a significant, meaningful, and lasting business, and we are helping sellers worldwide do the same.The Square Banking team builds tools that allow millions of small businesses around the globe to better manage their cash flow. The legacy financial system relies on long-standing and often-unfair conventions like outdated fees and onerous applications. We are building better business banking by seamlessly integrating payments and banking in one place, without the frustrations and hassles of incumbent banks.As the Square Debit Card Product Manager, you will lead the strategy and execution of a product that gives sellers instant access to their payment proceeds and helps them manage their spend. You will collaborate closely with designers, engineers, data scientists, and other cross-functional team members to ensure that our debit card product solves sellers’ pain points in a remarkable way.You will:Own the customer experience and the P&L of Square Debit CardDeeply understand the jobs-to-be-done of our sellers through qualitative and quantitative research, and champion their needs within BlockDrive the product roadmap and execute the delivery timelines for the work required to provide remarkable experiences for our sellers and grow the businessUse an iterative, data-driven experimental approach to product developmentInfluence key stakeholders throughout Block in order to align intent, resources, and prioritizationOperate cross-functionally and build strong partnerships both within Block and with external vendors to deliver excellent products and servicesFoster an environment that enables the team to execute quickly while maintaining a high standard for qualityManage the entire product life cycle from ideation, to planning, execution and launchMinimum Qualifications:6+ years of experience in product managementResults focus: you have a bias toward action and are comfortable driving projects forward through ambiguityCollaboration skills: you work well with partners across the entire company to achieve strategic resultsCustomer empathy: you have customer empathy and experience shaping product direction based on customer needsFinTech experience, particularly within issuing, a plusBlock takes a market-based approach to pay, and pay may vary depending on your location. U.S. locations are categorized into one of four zones based on a cost of labor index for that geographic area. The successful candidate’s starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future.Zone A: USD $180,000 - USD $270,000Zone B: USD $171,000 - USD $256,600Zone C: USD $162,000 - USD $243,000Zone D: USD $153,000 - USD $229,600Full-time employee benefits include the following:Healthcare coverage (Medical, Vision and Dental insurance)Health Savings Account and Flexible Spending AccountRetirement Plans including company matchEmployee Stock Purchase ProgramWellness programs, including access to mental health, 1:1 financial planners, and a monthly wellness allowancePaid parental and caregiving leavePaid time off (including 12 paid holidays)Paid sick leave (1 hour per 26 hours worked (max 80 hours per calendar year to the extent legally permissible) for non-exempt employees and covered by our Flexible Time Off policy for exempt employees)Learning and Development resourcesPaid Life insurance, AD&D, and disability benefitsWe’re working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is a proud equal opportunity employer. We work hard to evaluate all employees and job applicants consistently, without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
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