Square Inc.
Senior Engineering Manager, Mobile Performance, Reliability, and Observability
Square Inc., San Francisco, California, United States, 94199
Senior Engineering Manager, Mobile Performance, Reliability, and Observability
Full-timeThe Mobile Performance, Reliability, and Observability (MPRO) team is responsible for:Leading Square’s mobile engineering organization to deliver highly performant and reliable experiences to Square’s Customers (Sellers).Providing a unified set of frameworks, tools, and accompanying process evolution that enable teams to observe and improve Seller’s experiences, at scale.Proactively instrument and watch for signals that indicate business/engineering problems and lead cross functional teams to issue resolution.As a senior engineering manager on the MPRO team, you will lead a team focused on mobile performance, reliability, and observability. We work to improve the performance and reliability of Square’s mobile apps. We also develop tools and accompanying processes to enable engineering teams to collect and prioritize work with performance metrics, debug logs, analytics, & crash reports (and more).You Will:Lead a foundational, multi-disciplinary team of iOS and Android engineers working on projects with wide impact across the company.Define a compelling vision for the Square mobile engineering team to improve our products’ performance and reliability.Cultivate an excellent organization by hiring remarkable talent, coaching your team, fostering principled and collaborative engineering decision-making, and applying your technical expertise to maintain a high bar.Oversee the success of your teams' products, establish and achieve quantifiable results.Collaborate and build strong, long-term strategic partnerships with multiple stakeholders across the company including product, design, legal, support, and other engineering teams.Work closely with your technical leads to negotiate priorities and grow the existing team to achieve those goals.Guide, organize, and communicate the team’s quarterly objectives and accomplishments.Mentor engineers and help cultivate their career aspirations.You Have:Experience leading, managing, and building a team of accomplished software engineers.Demonstrated leadership and collaboration with co-workers on other teams and in other locations.Ability to provide technical mentorship and career guidance to team members.Extensive experience in software development on Android and/or iOS, including using off-the-shelf and purpose-built tooling to analyze and improve application performance and reliability.Proven record of successfully delivering large platform initiatives and/or features (spanning ~1+ year) from start to finish with strong collaboration, communication, and ownership.Experience collaborating with engineering leaders and cross-functional team members.12 years of relevant industry experience, including 4 or more years experience managing software engineering teams.Block takes a market-based approach to pay, and pay may vary depending on your location. U.S. locations are categorized into one of four zones based on a cost of labor index for that geographic area. The successful candidate’s starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future.Full-time employee benefits include the following:Healthcare coverage (Medical, Vision and Dental insurance).Health Savings Account and Flexible Spending Account.Retirement Plans including company match.Employee Stock Purchase Program.Wellness programs, including access to mental health, 1:1 financial planners, and a monthly wellness allowance.Paid parental and caregiving leave.Paid time off (including 12 paid holidays).Paid sick leave (1 hour per 26 hours worked (max 80 hours per calendar year to the extent legally permissible) for non-exempt employees and covered by our Flexible Time Off policy for exempt employees).Learning and Development resources.Paid Life insurance, AD&D, and disability benefits.We’re working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is a proud equal opportunity employer. We work hard to evaluate all employees and job applicants consistently, without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.Block will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and “fair chance” ordinances.
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Full-timeThe Mobile Performance, Reliability, and Observability (MPRO) team is responsible for:Leading Square’s mobile engineering organization to deliver highly performant and reliable experiences to Square’s Customers (Sellers).Providing a unified set of frameworks, tools, and accompanying process evolution that enable teams to observe and improve Seller’s experiences, at scale.Proactively instrument and watch for signals that indicate business/engineering problems and lead cross functional teams to issue resolution.As a senior engineering manager on the MPRO team, you will lead a team focused on mobile performance, reliability, and observability. We work to improve the performance and reliability of Square’s mobile apps. We also develop tools and accompanying processes to enable engineering teams to collect and prioritize work with performance metrics, debug logs, analytics, & crash reports (and more).You Will:Lead a foundational, multi-disciplinary team of iOS and Android engineers working on projects with wide impact across the company.Define a compelling vision for the Square mobile engineering team to improve our products’ performance and reliability.Cultivate an excellent organization by hiring remarkable talent, coaching your team, fostering principled and collaborative engineering decision-making, and applying your technical expertise to maintain a high bar.Oversee the success of your teams' products, establish and achieve quantifiable results.Collaborate and build strong, long-term strategic partnerships with multiple stakeholders across the company including product, design, legal, support, and other engineering teams.Work closely with your technical leads to negotiate priorities and grow the existing team to achieve those goals.Guide, organize, and communicate the team’s quarterly objectives and accomplishments.Mentor engineers and help cultivate their career aspirations.You Have:Experience leading, managing, and building a team of accomplished software engineers.Demonstrated leadership and collaboration with co-workers on other teams and in other locations.Ability to provide technical mentorship and career guidance to team members.Extensive experience in software development on Android and/or iOS, including using off-the-shelf and purpose-built tooling to analyze and improve application performance and reliability.Proven record of successfully delivering large platform initiatives and/or features (spanning ~1+ year) from start to finish with strong collaboration, communication, and ownership.Experience collaborating with engineering leaders and cross-functional team members.12 years of relevant industry experience, including 4 or more years experience managing software engineering teams.Block takes a market-based approach to pay, and pay may vary depending on your location. U.S. locations are categorized into one of four zones based on a cost of labor index for that geographic area. The successful candidate’s starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future.Full-time employee benefits include the following:Healthcare coverage (Medical, Vision and Dental insurance).Health Savings Account and Flexible Spending Account.Retirement Plans including company match.Employee Stock Purchase Program.Wellness programs, including access to mental health, 1:1 financial planners, and a monthly wellness allowance.Paid parental and caregiving leave.Paid time off (including 12 paid holidays).Paid sick leave (1 hour per 26 hours worked (max 80 hours per calendar year to the extent legally permissible) for non-exempt employees and covered by our Flexible Time Off policy for exempt employees).Learning and Development resources.Paid Life insurance, AD&D, and disability benefits.We’re working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is a proud equal opportunity employer. We work hard to evaluate all employees and job applicants consistently, without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.Block will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and “fair chance” ordinances.
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