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Resiliency LLC

Director of Case Management - RN or LCSW/LMSW

Resiliency LLC, San Ramon, California, United States, 94583


SUMMARY:

The individual in this position has overall responsibility for hospital utilization management, transition management, and operational management of the Case Management Department in order to promote effective utilization of hospital resources, timely and accurate revenue cycle processes, denial prevention, safe and timely patient throughput, and compliance with all state and federal regulations related to case management services.

This position integrates national standards for case management scope of services including:

Utilization Management supporting medical necessity and denial prevention

Transition Management promoting appropriate length of stay, readmission prevention, and patient satisfaction

Care Coordination by demonstrating throughput efficiency while assuring care is the right sequence and at appropriate level of care

Compliance with state and federal regulatory requirements, TJC accreditation standards, and hospital policy

Education provided to physicians, patients, families, and caregivers

The individual’s responsibilities include the following activities:

Manage department operations to assure effective throughput and reimbursement for services provided

Lead the implementation and oversight of the hospital Utilization Management Plan using data to drive hospital utilization performance improvement

Ensure medical necessity and revenue cycle processes are completed accurately and in compliance with CMS regulations and hospital policy

Ensure timely and effective patient transition and planning to support efficient patient throughput

Implement and monitor processes to prevent payer disputes

Develop and provide physician education and feedback on hospital utilization

Participate in management of post-acute provider network

Ensure compliance with state and federal regulations and TJC accreditation standards

Other duties as assigned

QUALIFICATIONS:

Education:Required:

Bachelor degree in Business, Nursing or Health Care Administration for RN or Master's in Social Work for MSW.Preferred:

MSN, MBA, MSW or MHA.

Experience:Required:

3 years of acute hospital case management or healthcare leadership experience.Preferred:

5 years of acute hospital case management leadership multi-site experience.

Certification:Required:

Registered Nurse or LCSW/LMSW license. Must be currently licensed, certified or registered to practice profession as required by law or regulation in state of practice or policy. Active RN or LCSW/LMSW license for state(s) covered.Preferred:

Accredited Case Manager (ACM).

Required skills include:

demonstrated organizational skills, excellent verbal and written communication skills, ability to lead and coordinate activities of a diverse group of people in a fast-paced environment, critical thinking and problem-solving skills, and computer literacy. Business planning experience preferred.

PHYSICAL DEMANDS:Lift/position up to 25 lbs. Push/pull up to 25 lbs. of force. Frequent sitting. Moderate standing, walking, reaching, stooping, and bending. Manual dexterity, mobility, touch, and auditory to perform all the related duties of the position.

The hospital complies with federal, state, and/or local laws regarding mandatory vaccination of its workforce. If you are offered this position and must be vaccinated under any applicable law, you will be required to show proof of full vaccination or obtain an approval of a religious or medical exemption prior to your start date. If you receive an exemption from the vaccination requirement, you will be required to submit to regular testing in accordance with the law.

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