Travis Credit Union
Manager, Infrastructure
Travis Credit Union, Vacaville, California, United States, 95688
Summary
: Infrastructure Management is responsible for effective leadership of the Infrastructure, Network, and Database Administration teams. These teams ensure successful operation, management, and delivery of all assigned infrastructure services, including servers, storage, local area network, wide area network, wireless networking, mobile device management, database administration, monitoring, voice, remote access, desktop-server-storage virtualization platforms and services (production and non-production), data center management, colocation services, and disaster recovery services. The Infrastructure team provides critical support to the success of Travis Credit Union (TCU) and its members by ensuring efficient, strategic use of infrastructure services offered by Technology Solutions.Profile:Ensures ongoing development of staff to attain new knowledge, skills and abilities to support the organization’s internal and external mission.Leads, motivates, trains, and directs the Infrastructure, Network, and Database teams to ensure operational efficiency and accuracy.Keeps abreast of and employs best practices in operations management, service management, and infrastructure management methodologies & processes.Identifies, understands, and plans for organizational and human impacts of systems, ensuring business requirements are properly documented and integrated with existing processes.Ensures the continuous development and documentation of infrastructure operations procedures, test and release requirements, and quality control standards.Directs or participates in the collection, analysis, and development of reports for internal reporting, such as environment performance and availability management.Leads or supervises the incident and change response activities for assigned services or platforms.Assists or leads the creation, review, and approval of change requests to ensure adherence to Change Management processes.Assists in developing user and system documentation in accordance with Travis Credit Union policies and procedures.Continuously adheres to industry best practices and Travis Credit Union policies for successful completion of work.Skills:Ability to effectively prioritize and execute tasks in high-pressure situations.Proven history of relationship building at all levels within an organization.Success in employing vendor and TCU supplied tools and services for service configuration and support.Experience in employing multiple application data models and interfaces in support of assigned responsibilities.Measurable success in designing processes for efficient use of assigned platforms or services.Ability to manage employees with varied skills working a variety of schedules.Success in leading all phases of projects as required.Works independently and demonstrates good judgment and self-discipline.Committed to quality and integrity in all assigned work.Ability to analyze data and make appropriate recommendations.Ability to drive successful resolution of technical issues.Ability to prepare concise reports and documentation.Ability to prepare and deliver presentations to audiences at all levels.Ability to manage a team of technical and business staff to complete project objectives.Ability to establish and maintain effective working relationships.Proven history of managing vendors, contracts, and product licensing.Works in a collaborative manner.Must be flexible with work schedule.Reporting and ExperienceReports directly to the AVP, Infrastructure & Operations.Direct Management responsibilities for all assigned staff.BA/BS and 3 years of managerial experience, or 8 years of progressive management experience supervising technical teams.Minimum of 10 years total of related work experience.Manager, Infrastructure
- Grade 21 - $132,620.80/annually - $163,820.80/annuallyOur compensation philosophy is based on several factors such as the scope and responsibilities of the position, the candidate's work experience, education/training, and key skills.At Travis Credit Union, our priority is that our employees and their loved ones are provided with a Total Rewards program that insures their health and welfare safety. As such, Travis Credit Union offers a robust benefits package to our eligible employees, including competitive medical, dental, and vision insurance, mental health offerings, employee performance incentive plan, merit increases, 401(k) program with immediately vested employer match, generous holiday and vacation policy, and extensive TCU specific perks!Travis Credit Union is an Affirmative Action EmployerEOE/Individual with Disability/Veteran Status#traviscu
#J-18808-Ljbffr
: Infrastructure Management is responsible for effective leadership of the Infrastructure, Network, and Database Administration teams. These teams ensure successful operation, management, and delivery of all assigned infrastructure services, including servers, storage, local area network, wide area network, wireless networking, mobile device management, database administration, monitoring, voice, remote access, desktop-server-storage virtualization platforms and services (production and non-production), data center management, colocation services, and disaster recovery services. The Infrastructure team provides critical support to the success of Travis Credit Union (TCU) and its members by ensuring efficient, strategic use of infrastructure services offered by Technology Solutions.Profile:Ensures ongoing development of staff to attain new knowledge, skills and abilities to support the organization’s internal and external mission.Leads, motivates, trains, and directs the Infrastructure, Network, and Database teams to ensure operational efficiency and accuracy.Keeps abreast of and employs best practices in operations management, service management, and infrastructure management methodologies & processes.Identifies, understands, and plans for organizational and human impacts of systems, ensuring business requirements are properly documented and integrated with existing processes.Ensures the continuous development and documentation of infrastructure operations procedures, test and release requirements, and quality control standards.Directs or participates in the collection, analysis, and development of reports for internal reporting, such as environment performance and availability management.Leads or supervises the incident and change response activities for assigned services or platforms.Assists or leads the creation, review, and approval of change requests to ensure adherence to Change Management processes.Assists in developing user and system documentation in accordance with Travis Credit Union policies and procedures.Continuously adheres to industry best practices and Travis Credit Union policies for successful completion of work.Skills:Ability to effectively prioritize and execute tasks in high-pressure situations.Proven history of relationship building at all levels within an organization.Success in employing vendor and TCU supplied tools and services for service configuration and support.Experience in employing multiple application data models and interfaces in support of assigned responsibilities.Measurable success in designing processes for efficient use of assigned platforms or services.Ability to manage employees with varied skills working a variety of schedules.Success in leading all phases of projects as required.Works independently and demonstrates good judgment and self-discipline.Committed to quality and integrity in all assigned work.Ability to analyze data and make appropriate recommendations.Ability to drive successful resolution of technical issues.Ability to prepare concise reports and documentation.Ability to prepare and deliver presentations to audiences at all levels.Ability to manage a team of technical and business staff to complete project objectives.Ability to establish and maintain effective working relationships.Proven history of managing vendors, contracts, and product licensing.Works in a collaborative manner.Must be flexible with work schedule.Reporting and ExperienceReports directly to the AVP, Infrastructure & Operations.Direct Management responsibilities for all assigned staff.BA/BS and 3 years of managerial experience, or 8 years of progressive management experience supervising technical teams.Minimum of 10 years total of related work experience.Manager, Infrastructure
- Grade 21 - $132,620.80/annually - $163,820.80/annuallyOur compensation philosophy is based on several factors such as the scope and responsibilities of the position, the candidate's work experience, education/training, and key skills.At Travis Credit Union, our priority is that our employees and their loved ones are provided with a Total Rewards program that insures their health and welfare safety. As such, Travis Credit Union offers a robust benefits package to our eligible employees, including competitive medical, dental, and vision insurance, mental health offerings, employee performance incentive plan, merit increases, 401(k) program with immediately vested employer match, generous holiday and vacation policy, and extensive TCU specific perks!Travis Credit Union is an Affirmative Action EmployerEOE/Individual with Disability/Veteran Status#traviscu
#J-18808-Ljbffr