Five9 Quality Assurance Analyst - (Remote)

Employer Industry:

Financial Services

Why Consider This Job OpportunityCompetitive pay up to $174,818 per yearEligible for variable compensation, including incentive, bonus, or commission payComprehensive benefits programOpportunity for career advancement and growth within the organizationRemote work eligibilityHands-on experience with cutting-edge technologies and platformsWhat To Expect (Job Responsibilities)Design and build test automation scripts using Selenium in Salesforce environment (preferably Service cloud)Conduct functional/end to end, release/regression testing on web-based applicationsPerform API testing using tools such as Postman and SOAP UIProvide accurate project estimates and timelinesApply software quality assurance techniques and knowledge of SDLC and STLCWhat Is Required (Qualifications)Bachelor's Degree and 4 years of experience in Quality Assurance experience in a Financial Services organization OR High School Diploma or GED and 8 years of experience in Quality Assurance experience in a Financial Services organization2+ years of hands-on experience with Salesforce Service Cloud platformExperience in Contact Center IVR/CRMFamiliarity with APIs and API testing toolsStrong understanding of software quality assurance techniquesHow To Stand Out (Preferred Qualifications)Additional experience in designing and building test automation scripts using Selenium in Salesforce environment (preferably Service cloud)Experience with Five9 and Microsoft DynamicsKnowledge of front and back-office web-based applications

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