Saatva
Retail Sales Associate
Saatva, Washington, District of Columbia, us, 20022
Saatva is the Direct-to-consumer luxury mattress and home furnishings brand that aspires to help every consumer get a great night’s sleep. At Saatva, we do more than sell mattresses to consumers. We are a brand that believes in consciousness and goodness — from what we put in our products, to how we treat our customers and each other. We believe our greatest potential is reached when we empower each other, and we believe in having a good time in the process. This commitment extends to a diverse and friendly environment that nurtures personal as well as professional growth.As of 2024, we successfully launched 19 Viewing Rooms.
Our D.C. store is located at 1714 14th Street Northwest, Logan Circle, Washington, D.C. 20009, USA.The Viewing Room Retail Sales Associate is a unique role to the Saatva business model. This position blends Saatva’s Corporate call center culture with that of the Viewing Room. These individuals will provide in-person direct sales assistance to viewing room guests as well as supporting e-commerce customers via phone and live chat.If you are a self-motivated, well-spoken, dynamic, overall nice person, with a passion for providing customers a world-class experience, then Saatva, America’s #1 online luxury mattress brand, is looking for you!Essential Duties and ResponsibilitiesAbility to interact and work in person with our consumers and staff during scheduled shifts.Ability to explain the value proposition of product attributes and benefits clearly as well as effectively troubleshoot and solve consumer issues.Timely and regular attendance is an expectation of performance and is required for all employees during scheduled shifts.This position requires availability to work on weekends and major retail holidays.Experience and Skills NeededAlthough 1-2 years of Retail Sales/Customer Service is preferred, we will train the right person!1 year of telecommunications/call center experience preferred.Exceptional communication skills, both oral and written.Strong interpersonal skills with the ability to build rapport effortlessly.Passionate about providing great customer experience.Organized with the ability to prioritize and multi-task with a strong drive to complete tasks with a high degree of quality.Skilled in using personal computers and related software.Positive attitude is a plus (we hire nice people!).What You Will DoCreate a world-class experience for our customers.Become a product expert.Answer customer questions and resolve customer issues, both basic and complex, on the phone and via live chat, as well as move seamlessly to face-to-face interaction with customers on the Viewing Room floor, as needed.What’s In It For YouCompetitive Compensation: $21/HR.Medical, Dental and Vision Insurance Available.Sound's like a good fit? We'd love to talk to you!At Whitestone Home Furnishings, LLC, we are committed to a culture of diversity and inclusiveness, as demonstrated through our recruitment, retention and employee development programs. We maintain an environment that respects and builds on the assets and talents of each person, valuing their differences. As an equal opportunity employer, we do not discriminate against qualified job applicants on the basis of race, color, religion, creed, national origin or ancestry, ethnicity, sex, gender, sexual orientation, or any other status protected by applicable law.
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Our D.C. store is located at 1714 14th Street Northwest, Logan Circle, Washington, D.C. 20009, USA.The Viewing Room Retail Sales Associate is a unique role to the Saatva business model. This position blends Saatva’s Corporate call center culture with that of the Viewing Room. These individuals will provide in-person direct sales assistance to viewing room guests as well as supporting e-commerce customers via phone and live chat.If you are a self-motivated, well-spoken, dynamic, overall nice person, with a passion for providing customers a world-class experience, then Saatva, America’s #1 online luxury mattress brand, is looking for you!Essential Duties and ResponsibilitiesAbility to interact and work in person with our consumers and staff during scheduled shifts.Ability to explain the value proposition of product attributes and benefits clearly as well as effectively troubleshoot and solve consumer issues.Timely and regular attendance is an expectation of performance and is required for all employees during scheduled shifts.This position requires availability to work on weekends and major retail holidays.Experience and Skills NeededAlthough 1-2 years of Retail Sales/Customer Service is preferred, we will train the right person!1 year of telecommunications/call center experience preferred.Exceptional communication skills, both oral and written.Strong interpersonal skills with the ability to build rapport effortlessly.Passionate about providing great customer experience.Organized with the ability to prioritize and multi-task with a strong drive to complete tasks with a high degree of quality.Skilled in using personal computers and related software.Positive attitude is a plus (we hire nice people!).What You Will DoCreate a world-class experience for our customers.Become a product expert.Answer customer questions and resolve customer issues, both basic and complex, on the phone and via live chat, as well as move seamlessly to face-to-face interaction with customers on the Viewing Room floor, as needed.What’s In It For YouCompetitive Compensation: $21/HR.Medical, Dental and Vision Insurance Available.Sound's like a good fit? We'd love to talk to you!At Whitestone Home Furnishings, LLC, we are committed to a culture of diversity and inclusiveness, as demonstrated through our recruitment, retention and employee development programs. We maintain an environment that respects and builds on the assets and talents of each person, valuing their differences. As an equal opportunity employer, we do not discriminate against qualified job applicants on the basis of race, color, religion, creed, national origin or ancestry, ethnicity, sex, gender, sexual orientation, or any other status protected by applicable law.
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