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TikTok

TikTok Shop - Affiliate Operations Manager

TikTok, Seattle, WA


Responsibilities

TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.

Why Join Us

Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.

Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.

To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.

Join us.

About the Team

The mission of creator and affiliate product team is to design and build products that help creators to promote merchandise to TikTok users. This includes creator platform and tools, marketplaces, with product strategy that ultimately drives sales for merchants.

This role is responsible for building out Ecommerce Creator partnerships for TikTok Shop Affiliate Program in the US. With more than 1 billion loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users. We are looking for passionate and talented people to join us to build an e-commerce ecosystem that is innovative, secure and inclusive for our users.

Responsibilities

- Identify, onboard and incubate growth of ecommerce creators relevant to key verticals (Fashion, Beauty, Home & Living, or Other), focusing on their sales performance metrics such as Gross Merchandise Value (GMV) and conversion.
- Responsible for the affiliate product assortment strategy, continue to optimize all assortment stimuli, including but not limited to the product pool - improving both the quality and quantity of hero products.
- Formulate and implement diverse creator campaigns and program to constantly motivate creator activation and achieve overall sales goals by verticals.
- Work closely with affiliate product teams to optimize the creator hub experience.
- Identify affiliate creator pain points and work with cross functional teams to solve key challenges.
- Responsible for creator data analysis, deeply understand business logic, design a reasonable indicator system based on business goals, conduct agile and effective assessment and monitoring of business performance, and give valuable suggestions through in-depth analysis of data.

Qualifications

- 3+ years experience of E-commerce Creator Program Operation, with an emphasis on performance marketing.
- Strong knowledge and experience of live streaming is preferred.
- Strong connections with creators and creator agencies is preferred.
- Excellent interpersonal and negotiation skills.
- A good team player, fast learner and open to changes.
- Attention to detail, affinity with numbers, strong in problem solving.
- Familiar with TikTok and mainstream e-commerce platforms, experience in content-based e-commerce is highly preferred.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at [redacted].