Miami University
Senior Operations Manager, Grounds
Miami University, Oxford, Ohio, United States, 45056
Job Description Summary
Job Profile SummaryPosition manages, plans, organizes and controls daily operations for a Groundskeeping operation on a large university campus. Operations include Groundskeeping services throughout campus such as managing large scale irrigation systems, tree maintenance, including replacement plans/strategy, landscape improvements and replacement, turf maintenance and pest management, landscape project management, and Athletic field maintenance/management.
Performs Groundskeeping Services to a uniform standard, consistent with protocols and schedule trends, in a manner that results in the greatest efficiency, effectiveness and customer service. Maintains effective working relationships with Operations Managers in other sections of Physical Facilities to coordinate overall University facilities management. Performs other duties as assigned.
Job Description
Essential Duties
Leadership-Management-Relationship with Superiors:
provides direction, focus, guidance, support, prioritization and oversight for supervisory staff and work force; implements new and/or enforces existing programs, policies, processes and procedures that result in high levels of efficiency, performance, and effectiveness; keeps superior informed; be responsive to directives from superiors; support the unit, departmental, and institutional goals.
Daily Management:
directs routine Groundskeeping operations for all in-house Groundskeeping staff, including establishment of work priority and organizational structure; manages work in progress and inspects work to ensure quality control.
Technical Support and Guidance:
provides approximately three supervisors and approximately thirty-five staff with technical support and guidance relative to Groundskeeping operations.
Contractor Oversight:
performs contract administration and recommends hiring of outside contractors.
Long-Range Planning:
provides Grounds assessments and long-range planning for Groundskeeping needs, including determination of priority.
Groundskeeping Maintenance Function:
develops programs and operational practices and policies for an effective and efficient preventive maintenance, repair maintenance, and predictive maintenance programs; coordinates efforts with other organizational units.
Record Keeping Function:
develops policies and work practices that result in accurate and timely tracking of work requests, Preventive Maintenance efforts, labor and material costs; develops/prepares periodic reports detailing performance of the business unit.
Personnel Function:
enforces work rules; holds subordinates accountable for effectiveness and efficiency; screens job applicants; makes hiring recommendations; participates in administration of onboarding, Pride Awards, Job Enrichment/Development, Performance Evaluations, Goal Setting, Discipline.
Implements Technology/Equipment:
responsible for the application of technology to the operation, to provide quality or efficiency improvements with the delivery of services.
Minimum Qualifications
Bachelor's degree in a related field plus a minimum of 3 years full-time experience in managing a medium or large sized work staff or facility.
OR
Associate's degree in a related field plus a minimum of 5 years full-time experience in facilities management/groundskeeping maintenance.
OR
A minimum of 10 years full-time verifiable experience in groundskeeping maintenance and/or management of entry level employees.
Preferred Qualifications
Bachelor's degree in a related field.
APPA (Leadership in Educational Facilities), CEFP (Certified Educational Facilities Professional).
Working knowledge of Groundskeeping related maintenance, including related equipment, chemicals, green friendly practices, commercial processes and staff training programs.
Required Knowledge, Skills, and Abilities
Knowledge of Groundskeeping Function:
thorough knowledge of methods associated with operation of all elements noted above; thorough knowledge of safety regulations, safe work practices and industry best practices.
Technical Understanding:
ability to read, interpret, and understand drawings, specifications, and other technical data.
Attention to Detail:
ability to maintain detailed and complete records activities.
Communication Skills:
ability to communicate effectively, both verbally and in writing, to a wide range of persons.
Customer Service Skills:
thorough understanding of modern customer service theories, practices and methods.
Managerial Complexity:
must be able to successfully handle multiple tasks at once, and be able to determine appropriate priorities; must be able to make independent interpretations and make appropriate decisions that are in the best interest of the organization.
Computer Skills:
must be proficient in the use of business application software, including Enterprise Management Software, spreadsheets/database programs, Microsoft Office tools, and knowledge of computerized maintenance-management software.
Work Schedule:
ability and willingness to work evenings and/or weekends; ability and willingness to participate in 24 hour on-call rotation.
Preferred Knowledge, Skills, and Abilities
Experience with Workday Enterprise Management Software.
Required Application Documents
cover letter, resume
#J-18808-Ljbffr
Job Profile SummaryPosition manages, plans, organizes and controls daily operations for a Groundskeeping operation on a large university campus. Operations include Groundskeeping services throughout campus such as managing large scale irrigation systems, tree maintenance, including replacement plans/strategy, landscape improvements and replacement, turf maintenance and pest management, landscape project management, and Athletic field maintenance/management.
Performs Groundskeeping Services to a uniform standard, consistent with protocols and schedule trends, in a manner that results in the greatest efficiency, effectiveness and customer service. Maintains effective working relationships with Operations Managers in other sections of Physical Facilities to coordinate overall University facilities management. Performs other duties as assigned.
Job Description
Essential Duties
Leadership-Management-Relationship with Superiors:
provides direction, focus, guidance, support, prioritization and oversight for supervisory staff and work force; implements new and/or enforces existing programs, policies, processes and procedures that result in high levels of efficiency, performance, and effectiveness; keeps superior informed; be responsive to directives from superiors; support the unit, departmental, and institutional goals.
Daily Management:
directs routine Groundskeeping operations for all in-house Groundskeeping staff, including establishment of work priority and organizational structure; manages work in progress and inspects work to ensure quality control.
Technical Support and Guidance:
provides approximately three supervisors and approximately thirty-five staff with technical support and guidance relative to Groundskeeping operations.
Contractor Oversight:
performs contract administration and recommends hiring of outside contractors.
Long-Range Planning:
provides Grounds assessments and long-range planning for Groundskeeping needs, including determination of priority.
Groundskeeping Maintenance Function:
develops programs and operational practices and policies for an effective and efficient preventive maintenance, repair maintenance, and predictive maintenance programs; coordinates efforts with other organizational units.
Record Keeping Function:
develops policies and work practices that result in accurate and timely tracking of work requests, Preventive Maintenance efforts, labor and material costs; develops/prepares periodic reports detailing performance of the business unit.
Personnel Function:
enforces work rules; holds subordinates accountable for effectiveness and efficiency; screens job applicants; makes hiring recommendations; participates in administration of onboarding, Pride Awards, Job Enrichment/Development, Performance Evaluations, Goal Setting, Discipline.
Implements Technology/Equipment:
responsible for the application of technology to the operation, to provide quality or efficiency improvements with the delivery of services.
Minimum Qualifications
Bachelor's degree in a related field plus a minimum of 3 years full-time experience in managing a medium or large sized work staff or facility.
OR
Associate's degree in a related field plus a minimum of 5 years full-time experience in facilities management/groundskeeping maintenance.
OR
A minimum of 10 years full-time verifiable experience in groundskeeping maintenance and/or management of entry level employees.
Preferred Qualifications
Bachelor's degree in a related field.
APPA (Leadership in Educational Facilities), CEFP (Certified Educational Facilities Professional).
Working knowledge of Groundskeeping related maintenance, including related equipment, chemicals, green friendly practices, commercial processes and staff training programs.
Required Knowledge, Skills, and Abilities
Knowledge of Groundskeeping Function:
thorough knowledge of methods associated with operation of all elements noted above; thorough knowledge of safety regulations, safe work practices and industry best practices.
Technical Understanding:
ability to read, interpret, and understand drawings, specifications, and other technical data.
Attention to Detail:
ability to maintain detailed and complete records activities.
Communication Skills:
ability to communicate effectively, both verbally and in writing, to a wide range of persons.
Customer Service Skills:
thorough understanding of modern customer service theories, practices and methods.
Managerial Complexity:
must be able to successfully handle multiple tasks at once, and be able to determine appropriate priorities; must be able to make independent interpretations and make appropriate decisions that are in the best interest of the organization.
Computer Skills:
must be proficient in the use of business application software, including Enterprise Management Software, spreadsheets/database programs, Microsoft Office tools, and knowledge of computerized maintenance-management software.
Work Schedule:
ability and willingness to work evenings and/or weekends; ability and willingness to participate in 24 hour on-call rotation.
Preferred Knowledge, Skills, and Abilities
Experience with Workday Enterprise Management Software.
Required Application Documents
cover letter, resume
#J-18808-Ljbffr