Express & Bonobos
Operations Expert
Express & Bonobos, Downey, California, United States, 90242
Overview
About PHOENIX
PHOENIX Retail, LLC is a Direct-to-Consumer platform operating EXPRESS and BONOBOS in the United States. Grounded in a belief that style, quality and value should all be found in one place,
Express
is a brand with a purpose - We Create Confidence. We Inspire Self-Expression. - powered by a styling community.
Bonobos
is a menswear brand known for being pioneers of exceptional fit and a personalized, innovative retail model. Customers can experience our brands in over 400 Express retail and Express Factory Outlet stores, 50 Bonobos Guideshops, and online at
www.express.com
and
www.bonobos.com .
Store Name
Stonewood
Responsibilities
Express is seeking a Retail Operations Expert to join our team.
The Operations Expert will assist in providing a great in-store shopping experience for our retail customers by leading the merchandise flow processes confirming the product is available and sized.
Key ResponsibilitiesProviding coaching and training for stockroom associates as needed.Process shipping and receiving orders according to Express time and efficiency standards.Replenish product as needed.Process freight and sensor product.Maintain a clean and organized stock room to ensure safe and efficient merchandise processing from stock room to floor.Coordinate product pricing and markdowns.Provide check-out support to customers as needed.Process fulfillment transactions quickly and accurately to ensure customer satisfaction.Share information on product, promotions, and loyalty programs.Assist Sales Associates during onboarding and training.Assist with product launches changes according to company SOP.Assist customers as needed on the sales floor with locating product and/or online orders.Deliver on all aspects of the customer experience model.Other essential functions may occur as directed by your supervisor.
Required Experience & QualificationsEducation: High School or EquivalentYears of Experience: 0 - 2 relevant job experience - minimum 6 monthsMeets defined availability criteria, including nights, weekends and non-business hoursProficient in use of technology (iPad, registers)
Critical Skills & AttributesDemonstrates strong customer service skillsStrong verbal and written communication skills specifically with customers, sales leadership team and associatesDemonstrated collaborative skills and ability to work well within a teamAbility to multitask and handle multiple customers and/or processes at once
Benefits and Compensation
Express, Inc. offers a range of benefits to help protect full-time associate's health and long-term financial security including:Medical, pharmacy, dental and vision coverage401(k) and Roth 401(k) with Company matchMerchandise discountPaid Time OffParental leave for new moms and dads
Part-time associates may be eligible to receive paid sick leave, public health emergency leave and to participate in the 401(k) and Roth 401(k) with Company match.
Additionally, part-time associates are eligible to receive an Express merchandise discount, to participate in our Learn & Earn incentive program, and to choose voluntary benefits through YouDecide.
Salary Range
$17.00 - $24.40
Closing
If you would like to know more about the California Consumer Privacy Act click
here .
An equal opportunity employer, PHOENIX does not discriminate in recruiting, hiring or any other terms and conditions of employment hiring on the basis of any federal, state, or locally protected characteristic. PHOENIX only hires individuals authorized for employment in the United States. PHOENIX is committed to providing reasonable accommodation to individuals with disabilities. If you need an accommodation to search and apply for a job position due to a disability, please call 1-800-964-9793 and say 'Associate Relations' or send an e-mail to
AssociateRelations@Express.com
and let us know the nature of your request and your contact information.#J-18808-Ljbffr
About PHOENIX
PHOENIX Retail, LLC is a Direct-to-Consumer platform operating EXPRESS and BONOBOS in the United States. Grounded in a belief that style, quality and value should all be found in one place,
Express
is a brand with a purpose - We Create Confidence. We Inspire Self-Expression. - powered by a styling community.
Bonobos
is a menswear brand known for being pioneers of exceptional fit and a personalized, innovative retail model. Customers can experience our brands in over 400 Express retail and Express Factory Outlet stores, 50 Bonobos Guideshops, and online at
www.express.com
and
www.bonobos.com .
Store Name
Stonewood
Responsibilities
Express is seeking a Retail Operations Expert to join our team.
The Operations Expert will assist in providing a great in-store shopping experience for our retail customers by leading the merchandise flow processes confirming the product is available and sized.
Key ResponsibilitiesProviding coaching and training for stockroom associates as needed.Process shipping and receiving orders according to Express time and efficiency standards.Replenish product as needed.Process freight and sensor product.Maintain a clean and organized stock room to ensure safe and efficient merchandise processing from stock room to floor.Coordinate product pricing and markdowns.Provide check-out support to customers as needed.Process fulfillment transactions quickly and accurately to ensure customer satisfaction.Share information on product, promotions, and loyalty programs.Assist Sales Associates during onboarding and training.Assist with product launches changes according to company SOP.Assist customers as needed on the sales floor with locating product and/or online orders.Deliver on all aspects of the customer experience model.Other essential functions may occur as directed by your supervisor.
Required Experience & QualificationsEducation: High School or EquivalentYears of Experience: 0 - 2 relevant job experience - minimum 6 monthsMeets defined availability criteria, including nights, weekends and non-business hoursProficient in use of technology (iPad, registers)
Critical Skills & AttributesDemonstrates strong customer service skillsStrong verbal and written communication skills specifically with customers, sales leadership team and associatesDemonstrated collaborative skills and ability to work well within a teamAbility to multitask and handle multiple customers and/or processes at once
Benefits and Compensation
Express, Inc. offers a range of benefits to help protect full-time associate's health and long-term financial security including:Medical, pharmacy, dental and vision coverage401(k) and Roth 401(k) with Company matchMerchandise discountPaid Time OffParental leave for new moms and dads
Part-time associates may be eligible to receive paid sick leave, public health emergency leave and to participate in the 401(k) and Roth 401(k) with Company match.
Additionally, part-time associates are eligible to receive an Express merchandise discount, to participate in our Learn & Earn incentive program, and to choose voluntary benefits through YouDecide.
Salary Range
$17.00 - $24.40
Closing
If you would like to know more about the California Consumer Privacy Act click
here .
An equal opportunity employer, PHOENIX does not discriminate in recruiting, hiring or any other terms and conditions of employment hiring on the basis of any federal, state, or locally protected characteristic. PHOENIX only hires individuals authorized for employment in the United States. PHOENIX is committed to providing reasonable accommodation to individuals with disabilities. If you need an accommodation to search and apply for a job position due to a disability, please call 1-800-964-9793 and say 'Associate Relations' or send an e-mail to
AssociateRelations@Express.com
and let us know the nature of your request and your contact information.#J-18808-Ljbffr