EMERGENCY COMMUNICATIONS DEPUTY DIRECTOR

Portland Regional Communications Center (PRCC) is seeking a dynamic, innovative, and motivated leader to fill the position of Emergency Communications Deputy Director. PRCC is one of 24 Public Safety Answering Points (PSAP) in the State of Maine and serves the communities of Portland, South Portland, and Cape Elizabeth. Supporting the Director, the Deputy Director will oversee a team of 37 Telecommunicators, dispatching Police, Fire, and EMS for both 9-1-1 and non-emergency calls. PRCC is located within the Portland Police Department and is overseen by the Emergency Communications Director and PRCC Board.The Emergency Communications Deputy Director reports to the Emergency Communications Director. Primary duties include proactively assisting the Director with a broad range of managerial, administrative, and project management duties to support PRCC staff and public safety operations. This employee-facing position supervises and monitors the work of Telecommunicators to determine compliance with State laws, Police, Fire & EMS dispatching procedures, productivity, and department standards. The ideal candidate will be able to lead with a strong moral character, be resilient in a stressful environment, and have proven emotional intelligence and interpersonal skills.Requirements:Necessary Special Requirements:Applications accepted until filled.Offers of employment are contingent upon the completion of a satisfactory criminal background check, including a polygraph examination.Salary & Benefits:This is a non-union position (Band C52), Salary range: $83,941 to $91,731 annually.The City of Portland prides itself on its outstanding benefits and collegial and mission-driven work environment. City benefits include:If you have questions or need assistance with the application, please contact Shae Gonzalez (City of Portland Recruiter) at sgonzalez@portlandmaine.gov or 207-874-8649.The City of Portland believes that to do our best work, our employees need to reflect the diverse, vibrant community we serve. We are an equal opportunity/affirmative action employer and are committed to celebrating all dimensions of diversity in the workplace. Applicants are considered without regard to race, color, religion, gender, gender identity, gender expression, sexual orientation, national origin, age, veteran status, disability, or any other applicable legally protected characteristics. If you need to request a reasonable accommodation, please call 207-874-8624 or email hrinfo@portlandmaine.gov.Type:

INTERNAL & EXTERNALGroup:

NON UNIONJob Family:

911 COMMUNICATIONS CTRPosting Start:

08/09/2024Posting End:

12/31/9999

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