360 IT Professionals
Desktop Client Sup Analyst I
360 IT Professionals, Houston, Texas, United States, 77246
360 IT Professionals is a Software Development Company based in Fremont, California that offers complete technology services in Mobile development, Web development, Cloud computing, and IT staffing. Merging Information Technology skills in all its services and operations, the company caters to its globally positioned clients by providing dynamic feasible IT solutions. 360 IT Professionals work along with its clients to deliver high-performance results, based exclusively on the one of a kind requirement.Job Description
Role: Desktop Client Sup Analyst ILocation: Houston TX 77041Duration: 6-12 MonthsJob & Responsibilities:Provide first level support to users of various desktop applications such as Microsoft.Ability to multi-task and support high level of troubleshooting user issues via telephone and remote applications.Provide technical support on operational or maintenance aspects of system equipment.Diagnose mechanical, hardware, software, and systems failures, using established procedures.Basic technical understanding of Wi-Fi networks, switches, and routers.Perform remote, on-site, or in-house servicing and/or repair of company products/services.Toshiba laptop running Windows 7, Microsoft Office 2013, Internet Explorer 11.Wyse Thin Appliance using Citrix.Position Requirements:Available to work a flexible schedule (including days, nights, weekends, and holidays).Must have a valid driver's license, three consecutive years of active driving history, successfully complete driver's safety training, and otherwise comply with Sprint's Driver Safety Policy and guidelines.Reliable transportation as needed to move between sites throughout the day as necessary.Bachelor’s Degree or equivalent.1-2 years related work experience.This is a driving position must use own vehicle and pass motor vehicle check.Must have Sprint mobile phone.
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Role: Desktop Client Sup Analyst ILocation: Houston TX 77041Duration: 6-12 MonthsJob & Responsibilities:Provide first level support to users of various desktop applications such as Microsoft.Ability to multi-task and support high level of troubleshooting user issues via telephone and remote applications.Provide technical support on operational or maintenance aspects of system equipment.Diagnose mechanical, hardware, software, and systems failures, using established procedures.Basic technical understanding of Wi-Fi networks, switches, and routers.Perform remote, on-site, or in-house servicing and/or repair of company products/services.Toshiba laptop running Windows 7, Microsoft Office 2013, Internet Explorer 11.Wyse Thin Appliance using Citrix.Position Requirements:Available to work a flexible schedule (including days, nights, weekends, and holidays).Must have a valid driver's license, three consecutive years of active driving history, successfully complete driver's safety training, and otherwise comply with Sprint's Driver Safety Policy and guidelines.Reliable transportation as needed to move between sites throughout the day as necessary.Bachelor’s Degree or equivalent.1-2 years related work experience.This is a driving position must use own vehicle and pass motor vehicle check.Must have Sprint mobile phone.
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