Artech Information System LLC
PC Technician
Artech Information System LLC, Honolulu, Hawaii, United States, 96814
Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost.Job Description
Duration: 6+ monthsJob Description:Support a robust Microsoft based network running XP, Windows 7 and Lotus Notes. Server, PC, MAC and Laptop expertise needed to perform the duties of this position.Under the guidance of IT representatives, duties may include some or all of the following:Receiving assetsMoving equipment within and/or between facilitiesStaging equipment for build/image activityInterviewing clients as part of pre-deployment asset discoveryExecuting equipment replacement activityUpdating asset management system to reflect work performedMonitoring daily activityInstalling and maintaining PC hardware and softwareTroubleshooting network usage and computer peripheralsPerforming system backups and data recoveryResolving network communication problems independentlyEmail administrationDisk capacity monitoring and network securityPreparing assets for dispositionOther administrative dutiesNote: Activity may also involve transporting equipment using a vehicle provided by supplier/contractor between multiple facilities within an assigned service area, as directed by an IT representative.Skills Required:
Minimum 2 years’ experience with PC support, including deployment.Minimum 2 years’ experience with PC hardware troubleshooting and repair.Minimum 1 year experience with direct client interaction.Ability to follow written and verbal instructions.Adaptable to change in process or required activities.Attention to detail. Quick learner.Professional appearance and behavior, including punctuality.Responsibilities:
Manage incoming and outgoing assets.Scan existing asset for applications and settings.Interview clients to identify special considerations and other settings.Use KP tools to execute PC activity.Collaborate with teammates to identify process improvements.Escalate quickly when issues arise.Assist other technicians as needed.
#J-18808-Ljbffr
Duration: 6+ monthsJob Description:Support a robust Microsoft based network running XP, Windows 7 and Lotus Notes. Server, PC, MAC and Laptop expertise needed to perform the duties of this position.Under the guidance of IT representatives, duties may include some or all of the following:Receiving assetsMoving equipment within and/or between facilitiesStaging equipment for build/image activityInterviewing clients as part of pre-deployment asset discoveryExecuting equipment replacement activityUpdating asset management system to reflect work performedMonitoring daily activityInstalling and maintaining PC hardware and softwareTroubleshooting network usage and computer peripheralsPerforming system backups and data recoveryResolving network communication problems independentlyEmail administrationDisk capacity monitoring and network securityPreparing assets for dispositionOther administrative dutiesNote: Activity may also involve transporting equipment using a vehicle provided by supplier/contractor between multiple facilities within an assigned service area, as directed by an IT representative.Skills Required:
Minimum 2 years’ experience with PC support, including deployment.Minimum 2 years’ experience with PC hardware troubleshooting and repair.Minimum 1 year experience with direct client interaction.Ability to follow written and verbal instructions.Adaptable to change in process or required activities.Attention to detail. Quick learner.Professional appearance and behavior, including punctuality.Responsibilities:
Manage incoming and outgoing assets.Scan existing asset for applications and settings.Interview clients to identify special considerations and other settings.Use KP tools to execute PC activity.Collaborate with teammates to identify process improvements.Escalate quickly when issues arise.Assist other technicians as needed.
#J-18808-Ljbffr