ProSidian Consulting, LLC
Consultant | Facilitator Support Specialist
ProSidian Consulting, LLC, Fairbanks, Alaska, United States, 99712
Company Description
ProSidian is looking for “Great People Who Lead” at all levels in the organization. Are you a talented professional ready to deliver real value to clients in a fast-paced, challenging environment? ProSidian Consulting is looking for professionals who share our commitment to integrity, quality, and value.ProSidian is a management and operations consulting firm with a reputation for its strong national practice spanning six solution areas including Risk Management, Energy & Sustainability, Compliance, Business Process, IT Effectiveness, and Talent Management. We help clients improve their operations.Linking strategy to execution, ProSidian assists client leaders in maximizing company return on investment capital through design and execution of operations core to delivering value to customers. Visit www.ProSidian.com or follow the company on Twitter at www.twitter.com/prosidian for more information.Job Description
Group dynamics can be difficult at best when critical decisions need to be made. A Group Meeting Facilitator interacts with groups that need coaching to work productively as a team to reach a common goal. The Facilitator Support Specialist supports the Group Meeting Facilitator and the overall Engagement Team to guide discussions of the topics laid out in group meetings and/or project/taskforce initiatives agenda, with the purpose of moving the team towards a common goal.The Facilitator Support Specialist helps foster collaboration and teamwork and supports the management of conflict among team members. The ProSidian Consultant | Facilitator Support Specialist will help coordinate, lead, and support all phases of team meetings to ensure progression and completion of work as well as supports the Global Project Lead (GPL) and Project Team, and is accountable for helping to support quality, timeliness, and effectiveness of group meetings and/or project/taskforce initiatives that end with delivery of the final outputs that achieve stated mission objectives.The ProSidian engagement team's role is to help organizations, large and small, in both the public and private sectors, to build and develop effective competitive business relationships based on a collaborative approach. Our approach is focused on knowledge transfer, team building, and strategic collaboration, enabling organizations to build and develop their internal capability, process, and systems. In this visible position, you will use your skills to participate in all phases of the client project requirements for the facilitator support specialist.The job of a “Facilitator Support Specialist” is more of the "Key Team Member" than a participant throughout the Program Period. The ProSidian Facilitator Support Specialist shall work to support the Group Meeting Facilitator and The Engagement Team helping clients across private companies, fortune 1,000 enterprises, and government agencies of all sizes. You support the management of the flow and energy throughout the program period. You help respond to participant needs and requirements, listening carefully to what they say, proactively planning and providing technical support for group meetings and/or project/taskforce initiatives.The ProSidian Facilitator Support Specialist shall work as part of a team and help groups, such as business teams, advisory boards, emergency action task forces, working groups, strategy planning teams, and community organizations with representatives who may have differences in perspectives, cultures, backgrounds, and shaped viewpoints to solve problems and improve operations through a structured approach to strategic solutions. The Facilitator Support Specialist helps the Engagement Team to get past obstacles and troubleshoot planning and technical support issues so the group can communicate effectively.Support the Facilitation of interaction among multi-party entities and representative bodies consisting of a balanced mix of diverse local and regional interests affected by and/or convened to contribute to varying project/taskforce initiatives.Answer calls from customers regarding their inquiries, assist in resolving any administrative problems, and answer client/stakeholder questions and requests in a timely manner.Assist in the coordination of meeting schedules, assistance with creation of agendas, facilitation of group meetings and/or project/taskforce initiatives and distribution of meeting minutes are expected.Cross train with lead facilitator to lead small group sessions and learn and support facilitation roles, guidelines, and requirements.Follow-up on delegated duties and drive actions to enable stakeholders to understand and carry out their responsibilities.Foster collaboration and communication within the teams.Help Co-develop, review, approve and distribute meeting agenda, meeting minutes, presentation material, etc.Help enable participative discussions and learning among group members, allowing them to express and present different opinions while maintaining a respectful environment.Live capture of meeting discussion/decisions in Microsoft Word or Excel is also expected with full reports of meeting minutes, actions, and future agenda following each session.Maintain electronic and hard copy filing system per federal guidelines and manage physical document library.Open, sort and distribute incoming correspondence, perform data entry and scan documents with other support activities as necessary to fulfill contract requirements.Participate in the proactive monitoring, management, and discussions of any strategic planning strength, weaknesses, opportunities, and threats (SWOT Analysis) related to business competition or project planning.Prepare and modify documents including correspondence, reports, drafts, memos and emails.Provide general administrative and clerical support including mailing, scanning, faxing and copying to management.Provide support for facilitation services during strategic planning sessions, advisory board meetings/retreats, committee meetings, industry conferences, training and knowledge management engagements, team building facilitations, and other specialized facilitation engagements.Schedule and coordinate meetings, appointments and travel arrangements for managers.Serve as a local point of contact and resource for questions and requests from clients, program leadership, sub-group chairs, meeting participants, and other stakeholders.Support facilitator by taking live annotative notes of all meetings, and draft meeting recaps.Take ownership and quick action to reinforce the importance of session goals, objectives, and expected outcomes.Travel with facilitator to all meetings and lead set up meeting spaces, break down meeting spaces.Work closely with the ProSidian facilitation services team members to ensure successful implementation of facilitation services.Qualifications
A committed, driven individual with good interpersonal skills, excellent time management, and organizational skills is required.Ability to communicate with customers, contractors, and the public and agency representatives in person and over the phone to ensure all aspects of support for board and committee meetings are successfully completed.Ability to juggle multiple projects with superb accuracy.Ability to live capture of meeting discussion/decisions in Microsoft Word or Excel and able to summarize chunks of information for clarity and understanding.Bachelor's degree in an appropriate scientific or business field of study or a minimum of 5 years’ experience in a similar position.Clearance and ability to work as administrative support lead for the Group Meeting, Advisory Board, Action Task Force, Working Group, Strategy Planning, Community Organization, and/or Project/Taskforce Initiative.Exceptional customer service skills, over the phone and in person, with our clients and internal departments.Experience supersedes/complements academic achievement with satisfactory past work that includes one or more of the following modalities of practice: facilitation of Strategic Planning Facilitation, Board Retreat Facilitation, Advisory Boards and Conferences or group decision-making meetings.Familiarity with core Microsoft office tools and processes, especially: Excel, Outlook, Word, and PowerPoint.Strong knowledge, skills, and experience in meeting facilitation including documentation of meeting minutes in Microsoft Word, establishing ground rules during meetings, managing the discussion and decisions during a meeting and empowering attendees to make contributions.Valid passport required, and ability to travel as required.Additional Information
As a condition of employment, all employees are required to fulfill all requirements of the roles for which they are employed; establish, manage, pursue, and fulfill annual goals and objectives.CORE COMPETENCIESTeamwork –
ability to foster teamwork collaboratively as a participant, and effectively as a team leader.Leadership –
ability to guide and lead colleagues on projects and initiatives.Business Acumen –
understanding and insight into how organizations perform, including business processes, data, systems, and people.Communication –
ability to effectively communicate to stakeholders of all levels orally and in writing.Motivation –
persistent in pursuit of quality and optimal client and company solutions.Agility –
ability to quickly understand and transition between different projects, concepts, initiatives, or work streams.Judgment –
exercises prudence and insight in decision-making process while mindful of other stakeholders and long-term ramifications.Organization –
ability to manage projects and activity, and prioritize tasks.OTHER REQUIREMENTSBusiness Tools –
understanding and proficiency with business tools and technology, including Microsoft Office.Commitment -
to work with smart, interesting people with diverse backgrounds to solve the biggest challenges across private, public and social sectors.Curiosity –
the ideal candidate exhibits an inquisitive nature and the ability to question the status quo among a community of people they enjoy and teams that work well together.Humility –
exhibits grace in success and failure while doing meaningful work where skills have impact and make a difference.Willingness -
to constantly learn, share, and grow and to view the world as their classroom.BENEFITS AND HIGHLIGHTSProSidian Employee Benefits and Highlights:
Your good health and well-being are important to ProSidian Consulting. At ProSidian, we invest in our employees to help them stay healthy and achieve work-life balance. That’s why we are also pleased to offer the Employee Benefits Program, designed to promote your health and personal welfare.Competitive Compensation:
Pay range begins in the competitive ranges with Group Health Benefits, Pre-tax Employee Benefits, and Performance Incentives.Group Medical Health Insurance Benefits:
ProSidian partners with BC/BS, to offer a range of medical plans, including high-deductible health plans or PPOs.401(k) Retirement Savings Plan:
401(k) Retirement Savings Plans help you save for your retirement for eligible employees.Vacation and Paid Time-Off (PTO) Benefits:
Eligible employees use PTO for vacation, a doctor’s appointment, or any number of events in your life.Flexible Spending Account:
FSAs help you pay for eligible out-of-pocket health care and dependent day care expenses on a pre-tax basis.Short- and Long-Term Disability Insurance:
Disability insurance plans are designed to provide income protection while you recover from a disability.ADDITIONAL INFORMATION -
See Below Instructions On The Best Way To ApplyProSidian Consulting is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, or veteran status.ProSidian Consulting has made a pledge to the Hiring Our Heroes Program of the U.S. Chamber of Commerce Foundation and the “I Hire Military” Initiative of The North Carolina Military Business Center (NCMBC) for the State of North Carolina. All applicants are encouraged to apply regardless of Veteran Status.Furthermore, we believe in " HONOR ABOVE ALL " - be successful while doing things the right way. The pride comes out of the challenge; the reward is excellence in the work.FOR EASY APPLICATION USE OUR CAREER SITE LOCATED ON http://www.ProSidian.com/ OR SEND YOUR RESUME’S, BIOS, AND SALARY EXPECTATION / RATES TO CAREERS@PROSIDIAN.COM.ONLY CANDIDATES WITH REQUIRED CRITERIA ARE CONSIDERED .
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ProSidian is looking for “Great People Who Lead” at all levels in the organization. Are you a talented professional ready to deliver real value to clients in a fast-paced, challenging environment? ProSidian Consulting is looking for professionals who share our commitment to integrity, quality, and value.ProSidian is a management and operations consulting firm with a reputation for its strong national practice spanning six solution areas including Risk Management, Energy & Sustainability, Compliance, Business Process, IT Effectiveness, and Talent Management. We help clients improve their operations.Linking strategy to execution, ProSidian assists client leaders in maximizing company return on investment capital through design and execution of operations core to delivering value to customers. Visit www.ProSidian.com or follow the company on Twitter at www.twitter.com/prosidian for more information.Job Description
Group dynamics can be difficult at best when critical decisions need to be made. A Group Meeting Facilitator interacts with groups that need coaching to work productively as a team to reach a common goal. The Facilitator Support Specialist supports the Group Meeting Facilitator and the overall Engagement Team to guide discussions of the topics laid out in group meetings and/or project/taskforce initiatives agenda, with the purpose of moving the team towards a common goal.The Facilitator Support Specialist helps foster collaboration and teamwork and supports the management of conflict among team members. The ProSidian Consultant | Facilitator Support Specialist will help coordinate, lead, and support all phases of team meetings to ensure progression and completion of work as well as supports the Global Project Lead (GPL) and Project Team, and is accountable for helping to support quality, timeliness, and effectiveness of group meetings and/or project/taskforce initiatives that end with delivery of the final outputs that achieve stated mission objectives.The ProSidian engagement team's role is to help organizations, large and small, in both the public and private sectors, to build and develop effective competitive business relationships based on a collaborative approach. Our approach is focused on knowledge transfer, team building, and strategic collaboration, enabling organizations to build and develop their internal capability, process, and systems. In this visible position, you will use your skills to participate in all phases of the client project requirements for the facilitator support specialist.The job of a “Facilitator Support Specialist” is more of the "Key Team Member" than a participant throughout the Program Period. The ProSidian Facilitator Support Specialist shall work to support the Group Meeting Facilitator and The Engagement Team helping clients across private companies, fortune 1,000 enterprises, and government agencies of all sizes. You support the management of the flow and energy throughout the program period. You help respond to participant needs and requirements, listening carefully to what they say, proactively planning and providing technical support for group meetings and/or project/taskforce initiatives.The ProSidian Facilitator Support Specialist shall work as part of a team and help groups, such as business teams, advisory boards, emergency action task forces, working groups, strategy planning teams, and community organizations with representatives who may have differences in perspectives, cultures, backgrounds, and shaped viewpoints to solve problems and improve operations through a structured approach to strategic solutions. The Facilitator Support Specialist helps the Engagement Team to get past obstacles and troubleshoot planning and technical support issues so the group can communicate effectively.Support the Facilitation of interaction among multi-party entities and representative bodies consisting of a balanced mix of diverse local and regional interests affected by and/or convened to contribute to varying project/taskforce initiatives.Answer calls from customers regarding their inquiries, assist in resolving any administrative problems, and answer client/stakeholder questions and requests in a timely manner.Assist in the coordination of meeting schedules, assistance with creation of agendas, facilitation of group meetings and/or project/taskforce initiatives and distribution of meeting minutes are expected.Cross train with lead facilitator to lead small group sessions and learn and support facilitation roles, guidelines, and requirements.Follow-up on delegated duties and drive actions to enable stakeholders to understand and carry out their responsibilities.Foster collaboration and communication within the teams.Help Co-develop, review, approve and distribute meeting agenda, meeting minutes, presentation material, etc.Help enable participative discussions and learning among group members, allowing them to express and present different opinions while maintaining a respectful environment.Live capture of meeting discussion/decisions in Microsoft Word or Excel is also expected with full reports of meeting minutes, actions, and future agenda following each session.Maintain electronic and hard copy filing system per federal guidelines and manage physical document library.Open, sort and distribute incoming correspondence, perform data entry and scan documents with other support activities as necessary to fulfill contract requirements.Participate in the proactive monitoring, management, and discussions of any strategic planning strength, weaknesses, opportunities, and threats (SWOT Analysis) related to business competition or project planning.Prepare and modify documents including correspondence, reports, drafts, memos and emails.Provide general administrative and clerical support including mailing, scanning, faxing and copying to management.Provide support for facilitation services during strategic planning sessions, advisory board meetings/retreats, committee meetings, industry conferences, training and knowledge management engagements, team building facilitations, and other specialized facilitation engagements.Schedule and coordinate meetings, appointments and travel arrangements for managers.Serve as a local point of contact and resource for questions and requests from clients, program leadership, sub-group chairs, meeting participants, and other stakeholders.Support facilitator by taking live annotative notes of all meetings, and draft meeting recaps.Take ownership and quick action to reinforce the importance of session goals, objectives, and expected outcomes.Travel with facilitator to all meetings and lead set up meeting spaces, break down meeting spaces.Work closely with the ProSidian facilitation services team members to ensure successful implementation of facilitation services.Qualifications
A committed, driven individual with good interpersonal skills, excellent time management, and organizational skills is required.Ability to communicate with customers, contractors, and the public and agency representatives in person and over the phone to ensure all aspects of support for board and committee meetings are successfully completed.Ability to juggle multiple projects with superb accuracy.Ability to live capture of meeting discussion/decisions in Microsoft Word or Excel and able to summarize chunks of information for clarity and understanding.Bachelor's degree in an appropriate scientific or business field of study or a minimum of 5 years’ experience in a similar position.Clearance and ability to work as administrative support lead for the Group Meeting, Advisory Board, Action Task Force, Working Group, Strategy Planning, Community Organization, and/or Project/Taskforce Initiative.Exceptional customer service skills, over the phone and in person, with our clients and internal departments.Experience supersedes/complements academic achievement with satisfactory past work that includes one or more of the following modalities of practice: facilitation of Strategic Planning Facilitation, Board Retreat Facilitation, Advisory Boards and Conferences or group decision-making meetings.Familiarity with core Microsoft office tools and processes, especially: Excel, Outlook, Word, and PowerPoint.Strong knowledge, skills, and experience in meeting facilitation including documentation of meeting minutes in Microsoft Word, establishing ground rules during meetings, managing the discussion and decisions during a meeting and empowering attendees to make contributions.Valid passport required, and ability to travel as required.Additional Information
As a condition of employment, all employees are required to fulfill all requirements of the roles for which they are employed; establish, manage, pursue, and fulfill annual goals and objectives.CORE COMPETENCIESTeamwork –
ability to foster teamwork collaboratively as a participant, and effectively as a team leader.Leadership –
ability to guide and lead colleagues on projects and initiatives.Business Acumen –
understanding and insight into how organizations perform, including business processes, data, systems, and people.Communication –
ability to effectively communicate to stakeholders of all levels orally and in writing.Motivation –
persistent in pursuit of quality and optimal client and company solutions.Agility –
ability to quickly understand and transition between different projects, concepts, initiatives, or work streams.Judgment –
exercises prudence and insight in decision-making process while mindful of other stakeholders and long-term ramifications.Organization –
ability to manage projects and activity, and prioritize tasks.OTHER REQUIREMENTSBusiness Tools –
understanding and proficiency with business tools and technology, including Microsoft Office.Commitment -
to work with smart, interesting people with diverse backgrounds to solve the biggest challenges across private, public and social sectors.Curiosity –
the ideal candidate exhibits an inquisitive nature and the ability to question the status quo among a community of people they enjoy and teams that work well together.Humility –
exhibits grace in success and failure while doing meaningful work where skills have impact and make a difference.Willingness -
to constantly learn, share, and grow and to view the world as their classroom.BENEFITS AND HIGHLIGHTSProSidian Employee Benefits and Highlights:
Your good health and well-being are important to ProSidian Consulting. At ProSidian, we invest in our employees to help them stay healthy and achieve work-life balance. That’s why we are also pleased to offer the Employee Benefits Program, designed to promote your health and personal welfare.Competitive Compensation:
Pay range begins in the competitive ranges with Group Health Benefits, Pre-tax Employee Benefits, and Performance Incentives.Group Medical Health Insurance Benefits:
ProSidian partners with BC/BS, to offer a range of medical plans, including high-deductible health plans or PPOs.401(k) Retirement Savings Plan:
401(k) Retirement Savings Plans help you save for your retirement for eligible employees.Vacation and Paid Time-Off (PTO) Benefits:
Eligible employees use PTO for vacation, a doctor’s appointment, or any number of events in your life.Flexible Spending Account:
FSAs help you pay for eligible out-of-pocket health care and dependent day care expenses on a pre-tax basis.Short- and Long-Term Disability Insurance:
Disability insurance plans are designed to provide income protection while you recover from a disability.ADDITIONAL INFORMATION -
See Below Instructions On The Best Way To ApplyProSidian Consulting is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, or veteran status.ProSidian Consulting has made a pledge to the Hiring Our Heroes Program of the U.S. Chamber of Commerce Foundation and the “I Hire Military” Initiative of The North Carolina Military Business Center (NCMBC) for the State of North Carolina. All applicants are encouraged to apply regardless of Veteran Status.Furthermore, we believe in " HONOR ABOVE ALL " - be successful while doing things the right way. The pride comes out of the challenge; the reward is excellence in the work.FOR EASY APPLICATION USE OUR CAREER SITE LOCATED ON http://www.ProSidian.com/ OR SEND YOUR RESUME’S, BIOS, AND SALARY EXPECTATION / RATES TO CAREERS@PROSIDIAN.COM.ONLY CANDIDATES WITH REQUIRED CRITERIA ARE CONSIDERED .
#J-18808-Ljbffr