CoServe Global Solutions
Senior Manager – Data Governance & Business Process
CoServe Global Solutions, Levittown, New York, United States, 11756
Senior Manager – Data Governance & Business Process
Full-timeTo us, CoServe means that “we’re in it together” with our business partners. We consider ourselves a strategic part of your leadership team. Your priorities are our priorities, and we are vested in your success. This core perspective drives everything we do. We’ve found that working together is what creates long-term value and profitability. Our mission is to serve you first, and in serving you, we win together.Our vision is to help discover the very best talent on the planet. And then help those people find their ideal work opportunity.CoServe's specific focus is IT and Telecommunication. Our team has worked in the IT industry for decades. As serving others has always been our M.O., over all those years we have built deep, lasting relationships. These relationships are what make the difference in finding the exact right person at exactly the right time.Leading publicly traded media and telecommunications company seeks Senior Manager – Data Governance & Business Process to assist in developing and implementing a Data Governance program across the Company.Defines and establishes governance standards in order to improve data accuracy and confidence in decision-making.Manages functional business participation in data governance activities, including establishment of data definitions, business rules, data quality rules and data accountability.In addition, the Senior Manager provides internal process review and support in operational areas as assigned by Senior Management. Monitors, reviews and assesses processes to ensure management controls (i.e., standard practices, operating procedures, management systems and reporting) are effective. Leads engagements and presents findings to Senior Management. Creates and maintains critical enterprise documentation and coordinates with SVP and VP contacts to ensure capture of ongoing business updates.Qualifications:5+ years auditing background either in public accounting or internal audit5+ years management experience within a large customer service organization5+ years of experience in project planning and operational analysisStrong background working in a sales, call center or billing environment and fostering relationships and procedures that are mutually beneficial for operational groups to achieve annual goals and ensure complianceAbility to quickly understand complex systems, applications and business processesDemonstrates a strong ability to understand and provide added value to the businesses and team goals and objectivesExcellent problem-solving skills and the ability to communicate and facilitate best business practicesCompetencies including teamwork, integrity, flexibility, stress tolerance, and concern for excellenceStrong working knowledge of flowchart creation using VisioThis is an immediate need, please apply today if you are looking for a true career move with a fantastic company.
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Full-timeTo us, CoServe means that “we’re in it together” with our business partners. We consider ourselves a strategic part of your leadership team. Your priorities are our priorities, and we are vested in your success. This core perspective drives everything we do. We’ve found that working together is what creates long-term value and profitability. Our mission is to serve you first, and in serving you, we win together.Our vision is to help discover the very best talent on the planet. And then help those people find their ideal work opportunity.CoServe's specific focus is IT and Telecommunication. Our team has worked in the IT industry for decades. As serving others has always been our M.O., over all those years we have built deep, lasting relationships. These relationships are what make the difference in finding the exact right person at exactly the right time.Leading publicly traded media and telecommunications company seeks Senior Manager – Data Governance & Business Process to assist in developing and implementing a Data Governance program across the Company.Defines and establishes governance standards in order to improve data accuracy and confidence in decision-making.Manages functional business participation in data governance activities, including establishment of data definitions, business rules, data quality rules and data accountability.In addition, the Senior Manager provides internal process review and support in operational areas as assigned by Senior Management. Monitors, reviews and assesses processes to ensure management controls (i.e., standard practices, operating procedures, management systems and reporting) are effective. Leads engagements and presents findings to Senior Management. Creates and maintains critical enterprise documentation and coordinates with SVP and VP contacts to ensure capture of ongoing business updates.Qualifications:5+ years auditing background either in public accounting or internal audit5+ years management experience within a large customer service organization5+ years of experience in project planning and operational analysisStrong background working in a sales, call center or billing environment and fostering relationships and procedures that are mutually beneficial for operational groups to achieve annual goals and ensure complianceAbility to quickly understand complex systems, applications and business processesDemonstrates a strong ability to understand and provide added value to the businesses and team goals and objectivesExcellent problem-solving skills and the ability to communicate and facilitate best business practicesCompetencies including teamwork, integrity, flexibility, stress tolerance, and concern for excellenceStrong working knowledge of flowchart creation using VisioThis is an immediate need, please apply today if you are looking for a true career move with a fantastic company.
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