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Ampcus Inc

Needed for Lead Consultant – Genesys - IVR

Ampcus Inc, Plano, Texas, us, 75086


Needed for Lead Consultant – Genesys - IVR

Full-timeGreeting from Bravens Inc.We are hiring for the

Lead Consultant – Genesys - IVR

position with our direct client. Please find the JD below and kindly help me with your availability for the project; you can also refer someone who might be interested.Role:

Lead Consultant – Genesys - IVRDuration:

Permanent Hire/ Full TimeJob Description:Preferred:At least 5 years of experience in Business Process Consulting, problem definition, Architecture/Design/Detailing of Processes.At least 4 years of experience in Genesys 8.x version for call routing and reporting purposes.Experience working on Java/Websphere based custom application for IVR.At least 2 years of experience in Development/Configuration/solutions evaluation/Validation and deployment.Analytical and Communication skills.Project and talent management.Experience with project management.Qualifications Basic:Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.At least 7 years of experience with IT Development.

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