Garda World Security
Event Manager - Convention Center
Garda World Security, Minneapolis, Minnesota, United States, 55400
Job DescriptionBEST Crowd Management is Hiring an Event Manager for the Minneapolis Convention Center!
If you have a sports management or venue operations background and are eager to advance your career in the industry, this role is perfect for you!Salary: $60,000 - $65,000 / yearJob Summary:
Under the direction and leadership of the Assistant Account Manager and/or Account/Area Manager, as designated by account, the Event Manager manages, oversees, and coordinates all aspects of the event operations including ensuring optimal customer satisfaction by meeting the customer requirements, operational planning, and service provided.Essential Duties and Responsibilities:Identify issues occurring at events and forward to Account Manager/Area Manager and/or Client as appropriate. May be responsible for writing a report of the situation or assisting with an investigation as directed.Respond to client or site emergencies as they arise, including ensuring appropriate communication to Account Manager and/or Client.Responsible for maintaining positive client/security relationships through frequent team and client contact and support.Serve as the direct supervisory contact for Event Supervisors regarding performance, operations, and department needs. Responsible for supervising, motivating, coaching, and training.Assists with the coordination of all aspects (technical and managerial) of executing the event operations at the assigned location, including responding to client requests.Assign work tasks to Event Supervisors, including Event Staff and Event Security.Coordinate and conduct on-the-job training through development and improvement of standard operating procedures.Responsible for ensuring all Standard Operating Procedures and training information is being properly maintained and updated.Perform other duties and responsibilities as requested or required.Minimum Qualifications:Minimum 1-3 years of professional-level experience required. Prior experience in security, event staffing, law enforcement, and/or military experience preferred.Minimum of one-year previous experience in customer service, security, or a related field.Excellent communication skills both oral and written; reading, writing, and oral proficiency in the English language.Adaptability – Responds effectively to changes in situation or information.Ability to pass a background check.Physical and Mental Demands:
While performing the duties of this job, it is required to frequently sit, stand, walk, talk, or hear. They are required to stand or walk for extended periods of time (up to 10 hours). On occasion, they may be required to climb and work in high places, stoop, bend, or reach above the shoulders. Position may also require work in confined spaces and exposure to different types of outdoor weather conditions. Must occasionally lift, push, or pull up to 45 pounds.Working Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential function.
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If you have a sports management or venue operations background and are eager to advance your career in the industry, this role is perfect for you!Salary: $60,000 - $65,000 / yearJob Summary:
Under the direction and leadership of the Assistant Account Manager and/or Account/Area Manager, as designated by account, the Event Manager manages, oversees, and coordinates all aspects of the event operations including ensuring optimal customer satisfaction by meeting the customer requirements, operational planning, and service provided.Essential Duties and Responsibilities:Identify issues occurring at events and forward to Account Manager/Area Manager and/or Client as appropriate. May be responsible for writing a report of the situation or assisting with an investigation as directed.Respond to client or site emergencies as they arise, including ensuring appropriate communication to Account Manager and/or Client.Responsible for maintaining positive client/security relationships through frequent team and client contact and support.Serve as the direct supervisory contact for Event Supervisors regarding performance, operations, and department needs. Responsible for supervising, motivating, coaching, and training.Assists with the coordination of all aspects (technical and managerial) of executing the event operations at the assigned location, including responding to client requests.Assign work tasks to Event Supervisors, including Event Staff and Event Security.Coordinate and conduct on-the-job training through development and improvement of standard operating procedures.Responsible for ensuring all Standard Operating Procedures and training information is being properly maintained and updated.Perform other duties and responsibilities as requested or required.Minimum Qualifications:Minimum 1-3 years of professional-level experience required. Prior experience in security, event staffing, law enforcement, and/or military experience preferred.Minimum of one-year previous experience in customer service, security, or a related field.Excellent communication skills both oral and written; reading, writing, and oral proficiency in the English language.Adaptability – Responds effectively to changes in situation or information.Ability to pass a background check.Physical and Mental Demands:
While performing the duties of this job, it is required to frequently sit, stand, walk, talk, or hear. They are required to stand or walk for extended periods of time (up to 10 hours). On occasion, they may be required to climb and work in high places, stoop, bend, or reach above the shoulders. Position may also require work in confined spaces and exposure to different types of outdoor weather conditions. Must occasionally lift, push, or pull up to 45 pounds.Working Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential function.
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