Stairwell Inc.
Head of Solutions Engineering Sunnyvale
Stairwell Inc., Sunnyvale, California, United States, 94087
Stairwell empowers organizations with evasion-proof solutions. Stairwell’s pioneering platform provides security teams with automated threat detection and response tools that amplify their operations. Acknowledged by Fast Company as one of the most innovative companies of 2023, Fortune 500 companies utilize Stairwell's platform. Stairwell’s team, a collective of security industry veterans and engineers from Google, is backed by renowned investors like Sequoia Capital, Accel, and Gradient Ventures. For more information, visit www.stairwell.com
or connect with us on Twitter
or LinkedIn .About the Head of Solutions Engineering Position
We are seeking a Head of Solutions Engineering to join the Stairwell team. This person will serve as the primary technical leader, driving the success of our customers through innovative security solutions. The ideal candidate will be a self-starter with excellent technical problem-solving skills and a passion for delivering outstanding customer experiences.Head of Solutions Engineering Responsibilities
Lead and mentor the solutions engineering team, fostering a culture of excellence and innovation.Build out playbooks for successful customer engagements.Present and demonstrate our technical value to prospects, and oversee the onboarding of new customers to the Stairwell platform.Engage deeply with product teams, providing near real-time customer feedback to drive continuous improvement.Develop and maintain a comprehensive knowledge base, capturing new learning for reuse throughout the company and user base.Participate in technical communications within the team to share best practices and learn about new technologies and complementary security applications.Map identified customer business requirements to workable solution architectures.Ensure the success of customer deployments and integrations, advocating for customer needs and resolving issues promptly.Focus on maintaining and growing customer relationships, ensuring value delivery, and minimizing churn.Head of Solutions Engineering Qualifications
10+ years in sales engineering or solutions engineering roles, preferably in Security or SaaS companies.Proven leadership experience, with a track record of building and managing high-performing teams.Strong knowledge of cybersecurity trends and technologies.Excellent presentation, demo, and communication skills.Experience providing pre- and post-sales technical support, creating strategic relationships with key stakeholders, and delivering customer training.Ability to engage with internal teams (Sales, Security Operations, Product Management) and customers to ensure success criteria are met.OTE Range $200,000 - $245,000.Stairwell is proud to be an equal opportunity workplace. We consider all individuals seeking employment, regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), gender identity, gender expression or military or Veteran status or any other characteristic protected by federal, state or local laws. We also consider qualified applicants regardless of criminal histories, consistent with federal, state and local law.To all recruitment agencies: Stairwell does not accept agency resumes. Please do not forward resumes to our jobs alias, Stairwell employees or any other organization location. Stairwell is not responsible for any fees related to unsolicited resumes.We're committed to protecting and respecting your privacy. By providing Stairwell with your information, you confirm that you have read, understood, and agree to Stairwell's Privacy Policy .Accepted file types: pdf, doc, docx, txt, rtfAccepted file types: pdf, doc, docx, txt, rtfLinkedIn ProfileWebsiteEducationSchool
Select...Degree
Select...Select...Select...Start date yearEnd date month
Select...End date yearVoluntary Self-Identification
For government reporting purposes, we ask candidates to respond to the below self-identification survey.Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file.As set forth in Stairwell’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categoriesis as follows:A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.Select...Voluntary Self-Identification of Disability
Form CC-305Page 1 of 1OMB Control Number 1250-0005Expires 04/30/2026Voluntary Self-Identification of Disability
Form CC-305
Page 1 of 1
OMB Control Number 1250-0005
Expires 04/30/2026Why are you being asked to complete this form?
We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp .How do you know if you have a disability?
A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability.
Disabilities include, but are not limited to:Alcohol or other substance use disorder (not currently using drugs illegally)Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDSBlind or low visionCancer (past or present)Cardiovascular or heart diseaseCeliac diseaseCerebral palsyDeaf or serious difficulty hearingDiabetesDisfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disordersEpilepsy or other seizure disorderGastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndromeIntellectual or developmental disabilityMental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSDMissing limbs or partially missing limbsMobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supportsNervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilitiesPartial or complete paralysis (any cause)Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysemaShort stature (dwarfism)Traumatic brain injury
Disability Status
Select...
PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.
#J-18808-Ljbffr
or connect with us on Twitter
or LinkedIn .About the Head of Solutions Engineering Position
We are seeking a Head of Solutions Engineering to join the Stairwell team. This person will serve as the primary technical leader, driving the success of our customers through innovative security solutions. The ideal candidate will be a self-starter with excellent technical problem-solving skills and a passion for delivering outstanding customer experiences.Head of Solutions Engineering Responsibilities
Lead and mentor the solutions engineering team, fostering a culture of excellence and innovation.Build out playbooks for successful customer engagements.Present and demonstrate our technical value to prospects, and oversee the onboarding of new customers to the Stairwell platform.Engage deeply with product teams, providing near real-time customer feedback to drive continuous improvement.Develop and maintain a comprehensive knowledge base, capturing new learning for reuse throughout the company and user base.Participate in technical communications within the team to share best practices and learn about new technologies and complementary security applications.Map identified customer business requirements to workable solution architectures.Ensure the success of customer deployments and integrations, advocating for customer needs and resolving issues promptly.Focus on maintaining and growing customer relationships, ensuring value delivery, and minimizing churn.Head of Solutions Engineering Qualifications
10+ years in sales engineering or solutions engineering roles, preferably in Security or SaaS companies.Proven leadership experience, with a track record of building and managing high-performing teams.Strong knowledge of cybersecurity trends and technologies.Excellent presentation, demo, and communication skills.Experience providing pre- and post-sales technical support, creating strategic relationships with key stakeholders, and delivering customer training.Ability to engage with internal teams (Sales, Security Operations, Product Management) and customers to ensure success criteria are met.OTE Range $200,000 - $245,000.Stairwell is proud to be an equal opportunity workplace. We consider all individuals seeking employment, regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), gender identity, gender expression or military or Veteran status or any other characteristic protected by federal, state or local laws. We also consider qualified applicants regardless of criminal histories, consistent with federal, state and local law.To all recruitment agencies: Stairwell does not accept agency resumes. Please do not forward resumes to our jobs alias, Stairwell employees or any other organization location. Stairwell is not responsible for any fees related to unsolicited resumes.We're committed to protecting and respecting your privacy. By providing Stairwell with your information, you confirm that you have read, understood, and agree to Stairwell's Privacy Policy .Accepted file types: pdf, doc, docx, txt, rtfAccepted file types: pdf, doc, docx, txt, rtfLinkedIn ProfileWebsiteEducationSchool
Select...Degree
Select...Select...Select...Start date yearEnd date month
Select...End date yearVoluntary Self-Identification
For government reporting purposes, we ask candidates to respond to the below self-identification survey.Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file.As set forth in Stairwell’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categoriesis as follows:A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.Select...Voluntary Self-Identification of Disability
Form CC-305Page 1 of 1OMB Control Number 1250-0005Expires 04/30/2026Voluntary Self-Identification of Disability
Form CC-305
Page 1 of 1
OMB Control Number 1250-0005
Expires 04/30/2026Why are you being asked to complete this form?
We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp .How do you know if you have a disability?
A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability.
Disabilities include, but are not limited to:Alcohol or other substance use disorder (not currently using drugs illegally)Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDSBlind or low visionCancer (past or present)Cardiovascular or heart diseaseCeliac diseaseCerebral palsyDeaf or serious difficulty hearingDiabetesDisfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disordersEpilepsy or other seizure disorderGastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndromeIntellectual or developmental disabilityMental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSDMissing limbs or partially missing limbsMobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supportsNervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilitiesPartial or complete paralysis (any cause)Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysemaShort stature (dwarfism)Traumatic brain injury
Disability Status
Select...
PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.
#J-18808-Ljbffr