Newsbreakdigest
Trust and Safety Manager Mountain View, California, United States
Newsbreakdigest, Mountain View, California, us, 94039
Mountain View, California, United StatesAbout NewsBreak
NewsBreak is redefining the way users interact with local news and their communities. By bridging local users, local content creators, and local businesses, our mission is to foster safer, more vibrant, and authentically connected lives. Through robust collaborations with thousands of local publishers and businesses across the nation, NewsBreak is revolutionizing how a new wave of readers access and engage with essential, locally sourced content & information.Since our inception in 2015, our trajectory has been nothing short of remarkable. We proudly stand as the nation’s premier local news app.As a Series-C unicorn startup, our headquarter nestles in the tech hub of Mountain View, California, with other offices in New York City and Seattle. For more information, visit www.newsbreak.com/aboutAbout the roleAs the Trust and Safety Manager at NewsBreak, reporting to the Director of Trust and Safety, your primary focus will be to ensure the safety, integrity, and compliance of our platform with community standards and legal requirements. You will develop and implement strategies to uphold trust and safety across all aspects of our platform, including content moderation, user behavior, and third-party interactions. This role is critical in maintaining a positive user experience and mitigating risks associated with harmful content or activities.ResponsibilitiesTrust and Safety Strategy:
Assist development of and implement Trust and Safety strategies and tactics to ensure platform safety, integrity, and compliance with community standards and legal requirements.Content Moderation : Oversee content moderation processes, including AI models and human review (including Quality Assurance analysis), to ensure compliance with community guidelines and ethical and industry standards.User Behavior Analysis:
Analyze user behavior patterns and trends to detect and address potential risks or violations of community guidelines or terms of service.Policy Development:
Collaborate with legal and policy teams to develop and update platform policies, guidelines, and enforcement procedures.Incident Response:
Lead incident response efforts for trust and safety-related issues, including escalation, investigation, and resolution.Cross-Functional Collaboration:
Work closely with content, ads, product, engineering, legal, and customer support teams to address trust and safety concerns effectively.Training and Education:
Develop training programs and resources for internal teams and external partners on trust and safety best practices.Performance Metrics:
Track and analyze key performance metrics related to trust and safety, providing insights and recommendations for continuous improvement.RequirementsBachelor’s degree in a relevant field, such as Computer Science, Information Technology, Communications, Journalism, Political Science, or a related discipline. Advanced degree or certifications are a plus.At least 5 years of experience in trust and safety, written and oral communication skills, content moderation, or a related field, preferably within the digital media or tech industry. Preferred experience includes: working at startup(s), user support, risk management, QA analyst roles.Must have strong data analysis skills, ability to be scrappy and flexible, creative problem-solving, cross-functional communication, ability to work independently and at odd hours occasionally, passion for keeping the internet safe.Good to Have Skills include: Vendor management, familiarity with engineering vernacular, backbone for handling challenging situations.Familiarity with the content landscape, interest in news, and understanding of abuse vectors and methods of identifying and reducing their presence.Proactive, detail-oriented, collaborative, with a strong sense of integrity and accountability.We offer competitive benefits package:Health, dental, and vision care for you and your familyTop-tier 401(K) plan with company matchingPaid time off and paid holidaysPaid parental leaveFSA and commuter benefits programsTeam activity budgetThe US base salary range for this full-time position is listed below. Pay may vary based on a number of factors including job-related skills, level, experience, geographic location and relevant education or training. At NewsBreak, we design our overall rewards package to attract top talents. Depending on the position, the role may also be eligible for discretionary bonus and options. Your recruiter can share more details during the hiring process.
Accepted file types: pdf, doc, docx, txt, rtfAttach
,
or
enter manuallyAccepted file types: pdf, doc, docx, txt, rtfWill you now or in the future require sponsorship? *What's your earliest start date? *Will you be able to work onsite in Mountain View, CA or Bellevue, WA office? (at least 4 days in office required) *
Select...What are your salary expectations? Please state a range. *LinkedIn ProfileVoluntary Self-Identification
For government reporting purposes, we ask candidates to respond to the below self-identification survey.Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file.As set forth in NewsBreak’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categoriesis as follows:A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.Select...Voluntary Self-Identification of Disability
Form CC-305Page 1 of 1OMB Control Number 1250-0005Expires 04/30/2026Voluntary Self-Identification of Disability
Form CC-305
Page 1 of 1
OMB Control Number 1250-0005
Expires 04/30/2026Why are you being asked to complete this form?
We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp .How do you know if you have a disability?
A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability.
Disabilities include, but are not limited to:Alcohol or other substance use disorder (not currently using drugs illegally)Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDSBlind or low visionCancer (past or present)Cardiovascular or heart diseaseCeliac diseaseCerebral palsyDeaf or serious difficulty hearingDiabetesDisfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disordersEpilepsy or other seizure disorderGastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndromeIntellectual or developmental disabilityMental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSDMissing limbs or partially missing limbsMobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supportsNervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilitiesPartial or complete paralysis (any cause)Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysemaShort stature (dwarfism)Traumatic brain injury
Disability Status
Select...
PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.
#J-18808-Ljbffr
NewsBreak is redefining the way users interact with local news and their communities. By bridging local users, local content creators, and local businesses, our mission is to foster safer, more vibrant, and authentically connected lives. Through robust collaborations with thousands of local publishers and businesses across the nation, NewsBreak is revolutionizing how a new wave of readers access and engage with essential, locally sourced content & information.Since our inception in 2015, our trajectory has been nothing short of remarkable. We proudly stand as the nation’s premier local news app.As a Series-C unicorn startup, our headquarter nestles in the tech hub of Mountain View, California, with other offices in New York City and Seattle. For more information, visit www.newsbreak.com/aboutAbout the roleAs the Trust and Safety Manager at NewsBreak, reporting to the Director of Trust and Safety, your primary focus will be to ensure the safety, integrity, and compliance of our platform with community standards and legal requirements. You will develop and implement strategies to uphold trust and safety across all aspects of our platform, including content moderation, user behavior, and third-party interactions. This role is critical in maintaining a positive user experience and mitigating risks associated with harmful content or activities.ResponsibilitiesTrust and Safety Strategy:
Assist development of and implement Trust and Safety strategies and tactics to ensure platform safety, integrity, and compliance with community standards and legal requirements.Content Moderation : Oversee content moderation processes, including AI models and human review (including Quality Assurance analysis), to ensure compliance with community guidelines and ethical and industry standards.User Behavior Analysis:
Analyze user behavior patterns and trends to detect and address potential risks or violations of community guidelines or terms of service.Policy Development:
Collaborate with legal and policy teams to develop and update platform policies, guidelines, and enforcement procedures.Incident Response:
Lead incident response efforts for trust and safety-related issues, including escalation, investigation, and resolution.Cross-Functional Collaboration:
Work closely with content, ads, product, engineering, legal, and customer support teams to address trust and safety concerns effectively.Training and Education:
Develop training programs and resources for internal teams and external partners on trust and safety best practices.Performance Metrics:
Track and analyze key performance metrics related to trust and safety, providing insights and recommendations for continuous improvement.RequirementsBachelor’s degree in a relevant field, such as Computer Science, Information Technology, Communications, Journalism, Political Science, or a related discipline. Advanced degree or certifications are a plus.At least 5 years of experience in trust and safety, written and oral communication skills, content moderation, or a related field, preferably within the digital media or tech industry. Preferred experience includes: working at startup(s), user support, risk management, QA analyst roles.Must have strong data analysis skills, ability to be scrappy and flexible, creative problem-solving, cross-functional communication, ability to work independently and at odd hours occasionally, passion for keeping the internet safe.Good to Have Skills include: Vendor management, familiarity with engineering vernacular, backbone for handling challenging situations.Familiarity with the content landscape, interest in news, and understanding of abuse vectors and methods of identifying and reducing their presence.Proactive, detail-oriented, collaborative, with a strong sense of integrity and accountability.We offer competitive benefits package:Health, dental, and vision care for you and your familyTop-tier 401(K) plan with company matchingPaid time off and paid holidaysPaid parental leaveFSA and commuter benefits programsTeam activity budgetThe US base salary range for this full-time position is listed below. Pay may vary based on a number of factors including job-related skills, level, experience, geographic location and relevant education or training. At NewsBreak, we design our overall rewards package to attract top talents. Depending on the position, the role may also be eligible for discretionary bonus and options. Your recruiter can share more details during the hiring process.
Accepted file types: pdf, doc, docx, txt, rtfAttach
,
or
enter manuallyAccepted file types: pdf, doc, docx, txt, rtfWill you now or in the future require sponsorship? *What's your earliest start date? *Will you be able to work onsite in Mountain View, CA or Bellevue, WA office? (at least 4 days in office required) *
Select...What are your salary expectations? Please state a range. *LinkedIn ProfileVoluntary Self-Identification
For government reporting purposes, we ask candidates to respond to the below self-identification survey.Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file.As set forth in NewsBreak’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categoriesis as follows:A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.Select...Voluntary Self-Identification of Disability
Form CC-305Page 1 of 1OMB Control Number 1250-0005Expires 04/30/2026Voluntary Self-Identification of Disability
Form CC-305
Page 1 of 1
OMB Control Number 1250-0005
Expires 04/30/2026Why are you being asked to complete this form?
We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp .How do you know if you have a disability?
A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability.
Disabilities include, but are not limited to:Alcohol or other substance use disorder (not currently using drugs illegally)Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDSBlind or low visionCancer (past or present)Cardiovascular or heart diseaseCeliac diseaseCerebral palsyDeaf or serious difficulty hearingDiabetesDisfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disordersEpilepsy or other seizure disorderGastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndromeIntellectual or developmental disabilityMental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSDMissing limbs or partially missing limbsMobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supportsNervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilitiesPartial or complete paralysis (any cause)Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysemaShort stature (dwarfism)Traumatic brain injury
Disability Status
Select...
PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.
#J-18808-Ljbffr