Senior Security Supervisor

Job DescriptionPatrol hotel property to ensure the safety of guests and employees and to protect all hotel assets.Answer house calls, assist guests and employees with respect to safety, security and hotel operations.Initiate and follow-up all investigations of crimes committed against property and persons.Assist sick and injured guests and employees, ensuring documentation and disposition of reports.Initiate investigations, write incident and accident reports, monitor investigations to their timely conclusion and ensure appropriate follow-up with guests, visitors and employees, documenting all contacts.Maintain accurate records while performing basic office duties including, but not limited to, camera monitoring, shift activity log, codebook, and employee and guest binder interaction.Assist supervisor in checking alarm systems, safety and fire equipment systems and closely monitoring security of building doors, service areas and delivery areas.Be well versed in hotel fire & life safety/emergency procedures.Maintain a high standard of personal appearance and hygiene at all times.Perform other reasonable duties assigned by the Management of the Hotel.QualificationsPrevious Security / Safety experience in a large property is preferred. Experience in a similar capacity in a luxury hotel environment is preferred.Willingness to submit to a criminal records check and possess a clean criminal record are required.Strong written and verbal communication, interpersonal and conflict resolution skills are required.Working knowledge of MS Office programs is required.Proven ability to work cohesively as part of a team in a multi-culturally diverse environment.Proven ability to focus attention on guest needs, remaining calm and courteous at all times.Strong work ethic, highly responsible and reliable work ethic required.

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