MD|DC Credit Union Association
Operations Specialist
MD|DC Credit Union Association, Rockville, Maryland, us, 20849
Welcome to Lafayette Federal Credit Union Careers! Our organization is growing, and we are seeking top-notch individuals to provide support to our members. Our employees are a critical component in our endeavor to be the premier financial partner for every one of our members.If you can troubleshoot and resolve internal inquiries in a timely and professional manner, and provide professional support, accurate information, and friendly service, then Lafayette Federal may have the perfect opportunity for you! We are currently seeking an
Operations Specialist
to join our dynamic team!About the role:
We are currently seeking an
Operations Specialist
to provide day-to-day member account servicing such as account inquiries, transaction adjustments, and research requests. The ideal candidate will utilize tact and experience-based knowledge to resolve complex member problems, explaining specific policies and procedures, while representing the Credit Union in a professional manner and maintaining positive member relations.Education & Experience
Experience:
Two years to five years of similar or related experience.Education:
A 4-year college degree is preferred but completion of a 2-year college degree or specialized course of study at a business or trade school with an equivalent number of years of experience may be substituted for education.Requirements
A day in the life of an
Operations Specialist
will include:Providing all members with professional support, accurate information, and friendly service.Utilizing tact and experience-based knowledge to resolve complex member problems, explaining specific operational policies and procedures, while representing Lafayette Federal in a professional manner.Troubleshooting and resolving internal inquiries in a timely, friendly and professional manner.Maintaining positive member relations while adhering to policy and procedures.Top benefits or perks:
Joining Lafayette Federal comes with perks to support you in your personal and professional journey. We provide employees with a generous benefits package including:Employer paid (99.9%) health insurance premium for single and family coverage (HMO Plan)Fully funded deductible (HMO Plan)401k employer matching contributionIncome protection with life insurance, short and long-term disabilityThe job posting highlights the most critical responsibilities and requirements of the job. It is not all-inclusive. There may be additional duties, responsibilities, and qualifications for this job.*Lafayette Federal Credit Union is an Equal Opportunity and E-Verify EmployerHow to Apply
To apply to this position, please use the following link:
#J-18808-Ljbffr
Operations Specialist
to join our dynamic team!About the role:
We are currently seeking an
Operations Specialist
to provide day-to-day member account servicing such as account inquiries, transaction adjustments, and research requests. The ideal candidate will utilize tact and experience-based knowledge to resolve complex member problems, explaining specific policies and procedures, while representing the Credit Union in a professional manner and maintaining positive member relations.Education & Experience
Experience:
Two years to five years of similar or related experience.Education:
A 4-year college degree is preferred but completion of a 2-year college degree or specialized course of study at a business or trade school with an equivalent number of years of experience may be substituted for education.Requirements
A day in the life of an
Operations Specialist
will include:Providing all members with professional support, accurate information, and friendly service.Utilizing tact and experience-based knowledge to resolve complex member problems, explaining specific operational policies and procedures, while representing Lafayette Federal in a professional manner.Troubleshooting and resolving internal inquiries in a timely, friendly and professional manner.Maintaining positive member relations while adhering to policy and procedures.Top benefits or perks:
Joining Lafayette Federal comes with perks to support you in your personal and professional journey. We provide employees with a generous benefits package including:Employer paid (99.9%) health insurance premium for single and family coverage (HMO Plan)Fully funded deductible (HMO Plan)401k employer matching contributionIncome protection with life insurance, short and long-term disabilityThe job posting highlights the most critical responsibilities and requirements of the job. It is not all-inclusive. There may be additional duties, responsibilities, and qualifications for this job.*Lafayette Federal Credit Union is an Equal Opportunity and E-Verify EmployerHow to Apply
To apply to this position, please use the following link:
#J-18808-Ljbffr