Fresenius Medical Care North America
Director of Operations
Fresenius Medical Care North America, Blacksburg, Virginia, us, 24062
Fresenius Medical Care North America - Director of Operations - Blacksburg, Virginia
Acts as a serving leader to direct, administer and oversee the day-to-day operations and activities of dialysis facilities and programs within a specified and potentially changing geographic proximity. The scope includes, but is not limited to, chronic in-center clinics and home therapy programs, ensuring compliance with established company and regulatory guidelines and procedures to provide high-quality dialysis service and superior patient care to the community. Participates in the implementation of divisional and company initiatives and strategies while practicing cost containment strategies, maintaining profitability and growth of the area, and ensuring compliance with all pertinent company policies and regulatory requirements.PRINCIPAL DUTIES AND RESPONSIBILITIES:Provides strategic leadership of short- and long-term goals through thoughtful and collaborative techniques in the communication of the company’s mission and core values.Acts as a serving leader to oversee the dialysis business of assigned facilities and programs through effective leadership and management of quality patient care, customer relations, marketing, and responsible fiscal management.Leads the development of area strategic plans, goals, and objectives ensuring alignment with those of the region, division, and company.Provides leadership support and guidance to facility/program management including clinical and home therapy managers.Ensures all employees receive appropriate training and education according to company policies and procedures.Maintains continual presence in facilities and programs within the assigned area and accessibility to staff and patients.Responsible for profit and loss management of assigned clinics, programs, and areas.Collaborates with management to develop clinical and program budgets, monitoring performance to ensure optimal operations practices.Responsible for implementing and driving business initiatives including corrective action plans for clinics/programs with below-threshold performance.Maintains current knowledge regarding community and regional healthcare market and industry issues which may impact business.Responsible for facility/program maintenance of environmental integrity including safety of all facilities and water systems.Performs other related duties as assigned.PHYSICAL DEMANDS AND WORKING CONDITIONS:The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Day-to-day work includes desk and personal computer work and interaction with patients, facility staff, and physicians. The work environment is characteristic of a health care facility with air temperature control and moderate noise levels. Regularly travels between locations primarily during the business day, although some out-of-the-area and overnight travel may be expected.SUPERVISION:Manages subordinate supervisors and/or predominantly exempt staff.EDUCATION:Bachelor’s Degree; Advanced Degree preferred or an equivalent combination of education and experience.EXPERIENCE AND REQUIRED SKILLS:3-5 years of business operations management and leadership experience.Demonstrated leadership and management competencies including excellent financial competence, operational excellence, and exceptional communication and customer service skills.Strong Business Acumen; multiple modality exposure a plus.Results oriented with excellent skills for team building and performance management.Strong interpersonal skills with the ability to communicate with all levels of management through diplomacy and tact.EO/AA Employer: Minorities/Females/Veterans/Disability/Sexual Orientation/Gender IdentityFresenius Medical Care North America maintains a drug-free workplace in accordance with applicable federal and state laws.
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Acts as a serving leader to direct, administer and oversee the day-to-day operations and activities of dialysis facilities and programs within a specified and potentially changing geographic proximity. The scope includes, but is not limited to, chronic in-center clinics and home therapy programs, ensuring compliance with established company and regulatory guidelines and procedures to provide high-quality dialysis service and superior patient care to the community. Participates in the implementation of divisional and company initiatives and strategies while practicing cost containment strategies, maintaining profitability and growth of the area, and ensuring compliance with all pertinent company policies and regulatory requirements.PRINCIPAL DUTIES AND RESPONSIBILITIES:Provides strategic leadership of short- and long-term goals through thoughtful and collaborative techniques in the communication of the company’s mission and core values.Acts as a serving leader to oversee the dialysis business of assigned facilities and programs through effective leadership and management of quality patient care, customer relations, marketing, and responsible fiscal management.Leads the development of area strategic plans, goals, and objectives ensuring alignment with those of the region, division, and company.Provides leadership support and guidance to facility/program management including clinical and home therapy managers.Ensures all employees receive appropriate training and education according to company policies and procedures.Maintains continual presence in facilities and programs within the assigned area and accessibility to staff and patients.Responsible for profit and loss management of assigned clinics, programs, and areas.Collaborates with management to develop clinical and program budgets, monitoring performance to ensure optimal operations practices.Responsible for implementing and driving business initiatives including corrective action plans for clinics/programs with below-threshold performance.Maintains current knowledge regarding community and regional healthcare market and industry issues which may impact business.Responsible for facility/program maintenance of environmental integrity including safety of all facilities and water systems.Performs other related duties as assigned.PHYSICAL DEMANDS AND WORKING CONDITIONS:The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Day-to-day work includes desk and personal computer work and interaction with patients, facility staff, and physicians. The work environment is characteristic of a health care facility with air temperature control and moderate noise levels. Regularly travels between locations primarily during the business day, although some out-of-the-area and overnight travel may be expected.SUPERVISION:Manages subordinate supervisors and/or predominantly exempt staff.EDUCATION:Bachelor’s Degree; Advanced Degree preferred or an equivalent combination of education and experience.EXPERIENCE AND REQUIRED SKILLS:3-5 years of business operations management and leadership experience.Demonstrated leadership and management competencies including excellent financial competence, operational excellence, and exceptional communication and customer service skills.Strong Business Acumen; multiple modality exposure a plus.Results oriented with excellent skills for team building and performance management.Strong interpersonal skills with the ability to communicate with all levels of management through diplomacy and tact.EO/AA Employer: Minorities/Females/Veterans/Disability/Sexual Orientation/Gender IdentityFresenius Medical Care North America maintains a drug-free workplace in accordance with applicable federal and state laws.
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