Program Analyst

ICF is currently seeking a highly motivated and innovative Program Analyst for our Postal Practice. This mid-level position requires expertise in requirements gathering and analysis, documenting business processes and workflow, systems design, delivery of executive level briefings, and follow-up on action items and issues. The ideal candidate should also be detail-oriented with the ability to deliver results within tight deadlines. In this role, the candidate will have the opportunity to help support the mission, business, service, and operational needs of the United States Postal Service, the most trusted brand in the country. This position will be based in Fairfax, VA with some telework available.Key Responsibilities:Provide project management oversight to a variety of technology and process improvement initiativesCollect, analyze, and create reportsDocument business processesParticipate in the development of new postal products and servicesDevelop and oversee the execution of test plansPrepare corporate technical communication materials, presentations, and executive briefingsFacilitate meetings and workshopsDemonstrate a willingness to develop expertise in postal practices and processesBasic Qualifications:4 years of program/project management1 year experience as a business analyst, data analyst, reporting analyst, or similar rolePreferred Skills/Experience:Bachelor’s degree in Business, Engineering, or IT-related fieldPostal (USPS) or mailing industry experiencePrevious management consulting experienceProject Management Professional (PMP) certificationProfessional Skills:Solid computer skills with Microsoft applications (Project, Word, Excel, PowerPoint, and Visio)Analytical skills that allow for the development of data-driven reportsExperience with business process mapping and the use of project management softwareSkilled at analyzing system documentation and data flow diagrams/ICDs to identify data sourcesTeam player with the ability to work in a fast-paced environmentExcellent listening, written, and oral communication skillsExcellent critical thinking skills to help solve business problems and make decisions, paired with a desire to take initiativeStrong technical, analytical, organizational, and problem-solving skillsAbility to maintain project plans, resourcing schedules, and forecasted activitiesDemonstrated ability to manage time and prioritize projects to meet deadlinesAbility to work well under continually changing deadlines and prioritiesWorking at ICF:ICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future.We can only solve the world's toughest challenges by building an inclusive workplace that allows everyone to thrive. We are an equal opportunity employer, committed to hiring regardless of any protected characteristic, such as race, ethnicity, national origin, color, sex, gender identity/expression, sexual orientation, religion, age, disability status, or military/veteran status. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals.Pay Range:

The pay range for this position is $71,958.00 - $122,328.00. There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position.

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