NCAA (National Collegiate Athletic Association)
Membership Sales Specialist
NCAA (National Collegiate Athletic Association), Redwood City, California, United States, 94061
Membership Sales SpecialistSan Mateo County Community College District
Posting Number:
20141825SDepartment:
Community FitnessLocation:
Caada CollegePosition Number:
1C0532Percentage of Full Time:
100%FLSA:
Non-Exempt (accrues overtime)Months per Year:
12Min Salary:
$63,768 (annual)Max Salary:
$81,288 (annual)Position Type:
Classified PositionsWho We Are:The San Mateo County Community College District is committed to achieving educational equity for all students. As outlined in the District's Strategic Plan, 'success, equity, and social justice for our students are longstanding goals.' The District's
'Students First' Strategic Plan
is focused on 'Student Success, Equity and Social Justice.' We provide students with a rich and dynamic learning experience that embraces differences - emphasizing collaboration and engaging students in and out of the classroom, encouraging them to realize their goals, and to become global citizens and socially responsible leaders.The Position:Under direction, the Membership Sales Specialist (MSS) supports goals of new member registration, controls attrition, leads development and follow-through with daily reporting of sales, and summary statements of plan to meet goal and percentage to goal efforts. Cross communication and marketing in support of paid programs will be executed to drive member participation and referrals. The MSS will work on lead generation upon the close of each sale and follow-up with members at the fitness center to continue to build a community culture. Daily, weekly and monthly sales stats are required and will include actual daily sales to goal, actual sales to goal annually and breakdowns indicating student, faculty and community membership with subcategories identified per SMCCCD standards with additional attention given to the presentation of team sport, swim lessons, training, masters programs and other ancillary revenue services.Duties and Responsibilities:
Creates and follows up on individual and prospect lead development for membership salesConducts facility tours by appointment for interested prospects; connects prospects with other team members during toursExchanges information with operations managers and other fitness center staff regarding membership information; collaborates with all department managers and supervisors to expand development and follow-through of referred new member prospects, renewals and ancillary servicesGenerates monthly leads with ongoing month to month corporate marketing, projects and outreach; hosts events and workshops for in-center lead generationCreates a new member experience by establishing the needs of the prospect through conversationCompletes paperwork, contracts, ID verification, payment verification, and account details without errorResearches, enters, modifies and retrieves a variety of demographic, statistical, financial and other data specifically related to membership sales; compiles sales data for special and regular reports; tracks membership sales trends and forecasts membership sales revenuesComposes correspondence, memoranda, and other written materials using a variety of standard computer softwareEnsures sales support material is stocked at the beginning and end of each shiftPerforms other duties as assignedMinimum Qualifications:
Associate degree in business administration, marketing or a closely related field OR an equivalent combination of education and experience2 years of related experienceA strong focus on behaviors that drive member acquisition and retentionDatabase, CRM and software application experience to set up, track and report complex dataCPR/ First Aid Certification or completion within 30 days of hireDemonstrated skills in effective persuasive communication; composing and preparing original correspondence, memoranda and other written materials; research, and compiling of data for a variety of statistical, narrative and other reports; demonstrated skills in organizing complex, multi-faceted data, including a variety of filesDemonstrated cultural competence, sensitivity to and understanding of the diverse academic, socioeconomic, ethnic, neurodivergent, and LGBTQIA+ backgrounds of community college students, faculty and staffKnowledge, Skills and Abilities:
Ability to perform duties and to provide membership services in a multi-cultural environmentAbility to identify needs of patron with services provided during conversation and toursConfident in creating experiences with communication and setting a tone of excitementAuthentic, integrity driven and able to learn, be critiqued and return with information to improve and use during presentationsUnderstanding of the 'team' and what that means toward reaching goals togetherAbility to work independently in a time efficient manner with proven daily resultsExcellent communication and strong interpersonal skillsSkill in oral and written communicationAdaptable to change and excels in a fast paced environmentShows an affinity for health, wellness and fitnessDemonstrates great listening skillsAttention to detail and accuracyAble to use and demonstrate software proficiencyEnjoys working in and maintaining a calm professional environmentSkill in respectful, tactful and sensitive interaction with people who are diverse in their academic, socioeconomic, ethnic, neurodivergent, and LGBTQIA+ backgroundsSkill in organizing data, setting up, tracking and maintaining data in electronic filesAbility to coordinate, anticipate, and resolve time management issues and problemsAbility to work effectively as part of a teamPreferred Qualifications:2+ years of fitness sales experience and/or membership sales (preferred)Benefits:Benefits include paid holidays, vacation and sick leave. The District pays all or a portion of monthly medical plan premiums (depending on the coverage) and pays all of the monthly dental and vision plan premiums for employees and eligible dependents. Additional paid benefits include life insurance, salary continuance insurance, and an Employee Assistance Program. Classified employees participate in the Public Employees Retirement System, a defined-benefit retirement plan through the State of California. Optional tax-deferred 403(b) and 457 retirement plans are also available.Open Date:
07/05/2024First Review Date:
07/26/2024Open Until Filled:
YesSpecial Instructions Summary:Required Application Materials All applicants are required to submit:
A completed online District application form (go to
https://jobs.smccd.edu
to complete the application and to apply for this position).A resume that details all relevant education, training, and other work experience.A cover letter of no more than 3 pages that addresses the applicants cultural competence, sensitivity to and understanding of the diverse academic, socioeconomic, ethnic, neurodivergent, and LGBTQIA+ backgrounds of community college students, faculty and staff as well as the applicants qualifications as they relate to the requirements, knowledge, skills, and abilities listed in this announcement.For questions related to this posting, please contact:SMCCCD Office of Human Resources3401 CSM DriveSan Mateo, CA 94402Tel.: (650) 574-6555Fax: (650) 574-6574Web Page:
www.smccd.edu/hrConditions of Employment:Prior to employment, the selected candidate will be required to complete the following:Submit official transcripts (applies to all faculty or educational administrative positions)Submit verifications of prior employmentSatisfactory referencesSuccessfully being cleared for employment through the background checking processPresent original documents for proof of eligibility to work in the United StatesApproval of your employment by the SMCCCD Board of TrusteesProvide a certificate of Tuberculosis exam for initial employment.EEO Statement:The San Mateo County Community College District is an Equal Opportunity Employer that seeks to employ individuals who represent the rich diversity of cultures, language groups, and abilities of its surrounding communities.Accommodations:Applicants who have disabilities may request that special accommodations be made in order to complete the selection process. Accommodation requests and a copy of the Americans with Disabilities Act applicant procedures can be made by completing our:
Applicant Reasonable Accommodation Request FormAnnual Security Report:San Mateo County Community College District's (SMCCCD) 2022 Annual Security Report (ASR), required by the Clery Act, includes statistics for the previous three years concerning reported crimes that occurred on campus; in certain off-campus buildings owned or controlled by SMCCCD; and on public property within, or immediately adjacent to and accessible from SMCCCD. Our 2022 Annual Security Report also outlines various campus safety and security policies.To apply, visit:
https://jobs.smccd.edu/
#J-18808-Ljbffr
Posting Number:
20141825SDepartment:
Community FitnessLocation:
Caada CollegePosition Number:
1C0532Percentage of Full Time:
100%FLSA:
Non-Exempt (accrues overtime)Months per Year:
12Min Salary:
$63,768 (annual)Max Salary:
$81,288 (annual)Position Type:
Classified PositionsWho We Are:The San Mateo County Community College District is committed to achieving educational equity for all students. As outlined in the District's Strategic Plan, 'success, equity, and social justice for our students are longstanding goals.' The District's
'Students First' Strategic Plan
is focused on 'Student Success, Equity and Social Justice.' We provide students with a rich and dynamic learning experience that embraces differences - emphasizing collaboration and engaging students in and out of the classroom, encouraging them to realize their goals, and to become global citizens and socially responsible leaders.The Position:Under direction, the Membership Sales Specialist (MSS) supports goals of new member registration, controls attrition, leads development and follow-through with daily reporting of sales, and summary statements of plan to meet goal and percentage to goal efforts. Cross communication and marketing in support of paid programs will be executed to drive member participation and referrals. The MSS will work on lead generation upon the close of each sale and follow-up with members at the fitness center to continue to build a community culture. Daily, weekly and monthly sales stats are required and will include actual daily sales to goal, actual sales to goal annually and breakdowns indicating student, faculty and community membership with subcategories identified per SMCCCD standards with additional attention given to the presentation of team sport, swim lessons, training, masters programs and other ancillary revenue services.Duties and Responsibilities:
Creates and follows up on individual and prospect lead development for membership salesConducts facility tours by appointment for interested prospects; connects prospects with other team members during toursExchanges information with operations managers and other fitness center staff regarding membership information; collaborates with all department managers and supervisors to expand development and follow-through of referred new member prospects, renewals and ancillary servicesGenerates monthly leads with ongoing month to month corporate marketing, projects and outreach; hosts events and workshops for in-center lead generationCreates a new member experience by establishing the needs of the prospect through conversationCompletes paperwork, contracts, ID verification, payment verification, and account details without errorResearches, enters, modifies and retrieves a variety of demographic, statistical, financial and other data specifically related to membership sales; compiles sales data for special and regular reports; tracks membership sales trends and forecasts membership sales revenuesComposes correspondence, memoranda, and other written materials using a variety of standard computer softwareEnsures sales support material is stocked at the beginning and end of each shiftPerforms other duties as assignedMinimum Qualifications:
Associate degree in business administration, marketing or a closely related field OR an equivalent combination of education and experience2 years of related experienceA strong focus on behaviors that drive member acquisition and retentionDatabase, CRM and software application experience to set up, track and report complex dataCPR/ First Aid Certification or completion within 30 days of hireDemonstrated skills in effective persuasive communication; composing and preparing original correspondence, memoranda and other written materials; research, and compiling of data for a variety of statistical, narrative and other reports; demonstrated skills in organizing complex, multi-faceted data, including a variety of filesDemonstrated cultural competence, sensitivity to and understanding of the diverse academic, socioeconomic, ethnic, neurodivergent, and LGBTQIA+ backgrounds of community college students, faculty and staffKnowledge, Skills and Abilities:
Ability to perform duties and to provide membership services in a multi-cultural environmentAbility to identify needs of patron with services provided during conversation and toursConfident in creating experiences with communication and setting a tone of excitementAuthentic, integrity driven and able to learn, be critiqued and return with information to improve and use during presentationsUnderstanding of the 'team' and what that means toward reaching goals togetherAbility to work independently in a time efficient manner with proven daily resultsExcellent communication and strong interpersonal skillsSkill in oral and written communicationAdaptable to change and excels in a fast paced environmentShows an affinity for health, wellness and fitnessDemonstrates great listening skillsAttention to detail and accuracyAble to use and demonstrate software proficiencyEnjoys working in and maintaining a calm professional environmentSkill in respectful, tactful and sensitive interaction with people who are diverse in their academic, socioeconomic, ethnic, neurodivergent, and LGBTQIA+ backgroundsSkill in organizing data, setting up, tracking and maintaining data in electronic filesAbility to coordinate, anticipate, and resolve time management issues and problemsAbility to work effectively as part of a teamPreferred Qualifications:2+ years of fitness sales experience and/or membership sales (preferred)Benefits:Benefits include paid holidays, vacation and sick leave. The District pays all or a portion of monthly medical plan premiums (depending on the coverage) and pays all of the monthly dental and vision plan premiums for employees and eligible dependents. Additional paid benefits include life insurance, salary continuance insurance, and an Employee Assistance Program. Classified employees participate in the Public Employees Retirement System, a defined-benefit retirement plan through the State of California. Optional tax-deferred 403(b) and 457 retirement plans are also available.Open Date:
07/05/2024First Review Date:
07/26/2024Open Until Filled:
YesSpecial Instructions Summary:Required Application Materials All applicants are required to submit:
A completed online District application form (go to
https://jobs.smccd.edu
to complete the application and to apply for this position).A resume that details all relevant education, training, and other work experience.A cover letter of no more than 3 pages that addresses the applicants cultural competence, sensitivity to and understanding of the diverse academic, socioeconomic, ethnic, neurodivergent, and LGBTQIA+ backgrounds of community college students, faculty and staff as well as the applicants qualifications as they relate to the requirements, knowledge, skills, and abilities listed in this announcement.For questions related to this posting, please contact:SMCCCD Office of Human Resources3401 CSM DriveSan Mateo, CA 94402Tel.: (650) 574-6555Fax: (650) 574-6574Web Page:
www.smccd.edu/hrConditions of Employment:Prior to employment, the selected candidate will be required to complete the following:Submit official transcripts (applies to all faculty or educational administrative positions)Submit verifications of prior employmentSatisfactory referencesSuccessfully being cleared for employment through the background checking processPresent original documents for proof of eligibility to work in the United StatesApproval of your employment by the SMCCCD Board of TrusteesProvide a certificate of Tuberculosis exam for initial employment.EEO Statement:The San Mateo County Community College District is an Equal Opportunity Employer that seeks to employ individuals who represent the rich diversity of cultures, language groups, and abilities of its surrounding communities.Accommodations:Applicants who have disabilities may request that special accommodations be made in order to complete the selection process. Accommodation requests and a copy of the Americans with Disabilities Act applicant procedures can be made by completing our:
Applicant Reasonable Accommodation Request FormAnnual Security Report:San Mateo County Community College District's (SMCCCD) 2022 Annual Security Report (ASR), required by the Clery Act, includes statistics for the previous three years concerning reported crimes that occurred on campus; in certain off-campus buildings owned or controlled by SMCCCD; and on public property within, or immediately adjacent to and accessible from SMCCCD. Our 2022 Annual Security Report also outlines various campus safety and security policies.To apply, visit:
https://jobs.smccd.edu/
#J-18808-Ljbffr