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Regis HR Group

Leasing Specialist

Regis HR Group, Miami, Florida, us, 33222


Regis HR Group - Leasing Specialist - Miami, Florida

The Leasing Specialist acts as an initial ambassador between the public, their residents of the apartment community, and the community management team in Little Havana, Midtown, Alapattah, South Miami, and Coconut Grove. This individual is responsible for providing exceptional service to community residents and internal team members. They must provide the community with value and quality by assessing the needs of clients they are assisting and providing a solution that aligns with the goals of the community and is beneficial for all concerned parties.Responsibilities:Complete lease forms or agreements and collect rental deposits.Ensure the “model” apartments and target apartments are ready for show; maintain work areas and office in a clean and orderly manner; have awareness of the “curb appeal” of the property.Thorough knowledge of lease terms, specifications, and all community policies.Knowledgeable of required telephone and sales techniques.Knowledgeable of current market conditions.Fully informed of current rental rates, sizes, locations, and all amenities of the property.Maintain contact with all apartment locator services and local businesses to provide informational material; update periodically.Responsible for “shopping” competitive properties.Develop full knowledge of application information required, screening processes, and policies regarding rentals.Conduct outreach marketing at least once per week.Develop and maintain an ongoing resident retention program under the direction of the Property Manager.Play an active role in the renewal process.Maintain proper maintenance of all resident and property files.Efficiently and timely process all required administrative forms, reports, and related information.Report unusual or extraordinary circumstances regarding the property or residents.Courteous and efficient handling of resident requests and complaints.Maintain a professional appearance and attitude at all times.Seek educational opportunities and self-improvement for personal growth and development.Assist the Assistant Manager in the collection of delinquent rents and participate in planned resident activities.Other tasks or duties as assigned by the supervisor.Qualifications:Accurately perform intermediate mathematical functions and use all on-site resident management software functions.2-3 years' experience in real estate.Ability to fluently read and write English.Note: This description indicates, in general terms, the type and level of work performed and responsibilities held by the team member(s). Duties described are not to be interpreted as being all-inclusive or specific to any individual team member.

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