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San Francisco Institute of Esthetics and Cosmetology

Coordinator/ Salon Receptionist

San Francisco Institute of Esthetics and Cosmetology, San Francisco, California, United States, 94199


The Pretty Pretty Collective is an upscale hair salon located in the heart of the Mission District. We are seeking full and part-time applicants with the ability to work weekends.Please email resumes to theprettyprettycollective@gmail.com or feel free to drop your resume off in person.Responsibilities

Greeting customers as they arrive at the salon and ensuring they feel comfortable while waiting for an appointment, addressing their inquiries, and booking salon appointments.Providing refreshments for customers as they wait for their hairdressing appointment.Answering the phones and managing subsequent inquiries and bookings.Retailing haircare products and services – understanding the different services available and the various hair care products for sale within the salon to give useful advice to customers and ultimately sell them products.Monitoring and renewing stock levels – ensuring that front of salon hair product displays are properly stocked and visually appealing.Scheduling appointments for the hair stylists – ensuring that the stylist’s time is utilized well and stylists’ columns run smoothly.Sending out reminder texts, emails, and calls to customers regarding upcoming booked appointments.Assisting in keeping the salon clean and tidy – for example, brushing up hair from the floor and keeping the reception counter clear.Skills and Personal Qualities

A well-organized person with the ability to multi-task.Well presented.A people person with the ability to work well as part of a team.Professional manner.Self-confident.Bright, bubbly personality.Ability to translate clients’ requirements and meet their needs.Ability to deal with customer complaints and grievances.

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