Sonic Drive-In
General Manager
Sonic Drive-In, Saint Albans, West Virginia, United States,
Sonic Drive-In General Manager - Saint Albans, West Virginia
It’s the dream job you never have to wake up from. At SONIC, you’ll whistle while you work, gaining a sense of accomplishment along the way. You’ll interact with fantastic people, earn great pay, and sport a cool uniform.As a SONIC Drive-In restaurant General Manager, you are indeed a general—leading your troops in a never-ending campaign to give America an infinitely more delicious food service experience. You will be involved in training and supporting drive-in restaurant employees, ensuring that food is delivered in a clean, safe, and efficient manner and that our customers have an excellent experience.Essential General Manager restaurant job duties include:Manages, trains, monitors, and coaches Crew/Team members, Carhops, and Skating Carhops.Directs and assigns drive-in restaurant employees as needed to ensure all aspects of food service meet operational standards.Adheres to and monitors employee compliance with the drive-in employee handbook, policies, and practices.Performs restaurant opening and/or closing duties.Prepares employee work schedules; monitors and makes appropriate adjustments to restaurant staffing levels.Monitors and maintains restaurant inventory levels. Places orders for food, paper, and other supplies within cost control procedures.Completes and maintains all drive-in restaurant employment-related records and payroll records.Reinforces a customer service mentality and ensures all employees are focused on serving the customer at all times.Immediately and respectfully resolves guest requests. Reports guest complaints to immediate supervisor and assists in resolving such complaints.Interviews and hires restaurant crew and management team members to achieve proper staffing levels.Prepares all necessary operational reports and develops appropriate action plans to resolve unfavorable financial and/or sales trends.Develops and implements a marketing plan.Additional General Manager Requirements:High school diploma or equivalent required. Advanced studies in business, restaurant management, or related fields are preferred.Minimum of two (2) years of restaurant management experience (QSR preferred), experience running shifts without supervision.Required to work a minimum of 5 days a week with 4 closing shifts (or 4-day workweek guaranteed) including irregular hours, nights, weekends, and holidays.Knowledge of recruiting, interviewing, and selection practices.Knowledge of federal and state labor laws as well as local health and sanitation laws and regulations.Leadership and supervisory practices and skills; effective verbal and written communication skills.Basic accounting and computer skills.Ability to follow directions and work with autonomy once given directions; ability to multi-task and successfully solve problems.Problem solving, decision-making, and conflict-resolution skills.Willingness to abide by the appearance, uniform, and hygiene standards at SONIC.SONIC and its independent franchise owners are Equal Opportunity Employers.
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It’s the dream job you never have to wake up from. At SONIC, you’ll whistle while you work, gaining a sense of accomplishment along the way. You’ll interact with fantastic people, earn great pay, and sport a cool uniform.As a SONIC Drive-In restaurant General Manager, you are indeed a general—leading your troops in a never-ending campaign to give America an infinitely more delicious food service experience. You will be involved in training and supporting drive-in restaurant employees, ensuring that food is delivered in a clean, safe, and efficient manner and that our customers have an excellent experience.Essential General Manager restaurant job duties include:Manages, trains, monitors, and coaches Crew/Team members, Carhops, and Skating Carhops.Directs and assigns drive-in restaurant employees as needed to ensure all aspects of food service meet operational standards.Adheres to and monitors employee compliance with the drive-in employee handbook, policies, and practices.Performs restaurant opening and/or closing duties.Prepares employee work schedules; monitors and makes appropriate adjustments to restaurant staffing levels.Monitors and maintains restaurant inventory levels. Places orders for food, paper, and other supplies within cost control procedures.Completes and maintains all drive-in restaurant employment-related records and payroll records.Reinforces a customer service mentality and ensures all employees are focused on serving the customer at all times.Immediately and respectfully resolves guest requests. Reports guest complaints to immediate supervisor and assists in resolving such complaints.Interviews and hires restaurant crew and management team members to achieve proper staffing levels.Prepares all necessary operational reports and develops appropriate action plans to resolve unfavorable financial and/or sales trends.Develops and implements a marketing plan.Additional General Manager Requirements:High school diploma or equivalent required. Advanced studies in business, restaurant management, or related fields are preferred.Minimum of two (2) years of restaurant management experience (QSR preferred), experience running shifts without supervision.Required to work a minimum of 5 days a week with 4 closing shifts (or 4-day workweek guaranteed) including irregular hours, nights, weekends, and holidays.Knowledge of recruiting, interviewing, and selection practices.Knowledge of federal and state labor laws as well as local health and sanitation laws and regulations.Leadership and supervisory practices and skills; effective verbal and written communication skills.Basic accounting and computer skills.Ability to follow directions and work with autonomy once given directions; ability to multi-task and successfully solve problems.Problem solving, decision-making, and conflict-resolution skills.Willingness to abide by the appearance, uniform, and hygiene standards at SONIC.SONIC and its independent franchise owners are Equal Opportunity Employers.
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