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Interplace, Inc.

Japanese Beverage Marketing Specialist

Interplace, Inc., Secaucus, New Jersey, us, 07094


Japanese Beverage Marketing Specialist (79124-4)

• Follows up with customers to make sure that they are satisfied with a particular product.

• Ensures that salespersons are on track with sales goals.

• Meets with other departments to ensure that salespeople are performing their duties correctly.

• Provides necessary data or reports to the sales team.

• Exerts attention to detail, as customers may have similar problems; reports issues as necessary.

• Arranges appointments with clients and the sales team.

• Acknowledges customers by responding to emails, texts, and phone calls.

• Updates all contact information for clients.

• Addresses customer complaints and resolves issues as necessary.

• Answers and transfers phone calls, screening when necessary.

• Welcomes and directs visitors and clients.

• Maintains filing systems as assigned.

• Retrieves information as requested from records, email, minutes, and other related documents; prepares written summaries of data when needed.

• Responds to and resolves administrative inquiries and questions.

• Performs necessary administrative work including filing reports or presenting the sales team with required documents.

• Helps troubleshoot problems with customer orders, accounts, and other related issues.

• Provides the sales team with data reports and sales guides.

• Monitors sales performance through sales tracking tools and reports progress to sales representatives.

• Keeps up with new product sales launches and ensures the sales team is informed.

• Provides customer service by staying on top of pending orders and customer requests.

• Identifies areas for improvement in sales practices and makes suggestions for enhancements.

• Performs other related duties as assigned.

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