Restaurant Depot
Branch Manager
Restaurant Depot, Providence, Rhode Island, us, 02912
Restaurant Depot Branch Manager - Providence, Rhode Island
Ensure efficient operation of the Branch to ensure customer satisfaction and projected bottom line profit. Manages personnel issues and supervision. Maintains a positive company image by providing courteous, friendly, and efficient customer service. Maintains company standards by ensuring employees are aware of expectations, are properly trained, and are held accountable for their actions. Essential Functions: General operations of the Branch. Develops strong business relationships with customers by maintaining open communication and resolving problems quickly and effectively. Ensures compliance with established policies and procedures including safety (HACCP, OSHA), personnel, security, pest control, and shrink control. Reviews financial and operational reports and takes necessary actions based on report results. Directs subordinates to ensure timely and accurate management of all warehouse operations including safety, sanitation, shelf labels, inventory, merchandising, receiving, stocking, stacking position, order pulling, shipping, and in-store customer service. Defines the service standards and operational mission of the branch, communicates it to the employees, and monitors activities to meet the branch's goals. Maximizes sales opportunities by ensuring high levels of customer service through proper scheduling while meeting budgetary guidelines. Manages selection, annual performance appraisals, and professional development of all management-level personnel. Directly supervises and manages assistant branch managers and department managers. Coaches managers on employee relation issues such as new hires, transfers, promotions, demotions, and any disciplinary action including termination. Maintains communication with the Corporate Offices to ensure compliance with company policies and procedures as well as state and federal laws and regulations. Reviews inventory regularly to ensure accuracy and that products are in-house. Completes and processes necessary reports and paperwork accurately and timely. Other Responsibilities: Assumes special projects and responsibilities as required. Education, Experience and Skills Required: Bachelor’s degree (preferred but not required). Minimum 4 years management experience in food service or grocery distribution in a supermarket, club warehouse, big box, or mass merchandising environment. Background in P&L, inventory control, merchandising, hiring/training staff, front end, cash control, payroll, security/loss prevention mandatory. Strong leadership skills, capable of running a high-volume warehouse operation. Excellent communication, organizational, and people management/training skills and a strong customer service orientation. Commitment to company values and strong customer orientation. For the most part, the ambient temperature will be moderate; however, there are areas that are cold (such as the freezer) and hot (such as the damages area). The work is mostly performed standing/walking – must be able to stand/walk for up to 4 hours without a break. Physical labor is infrequent, but there may be times when merchandise needs to be moved or an area cleaned. There will be industrial vehicles (forklifts, Hilo) moving material throughout the warehouse. Acknowledgment:
I fully understand the responsibilities and qualifications required for this job. Furthermore, I find that I am capable of performing the required functions.
#J-18808-Ljbffr
Ensure efficient operation of the Branch to ensure customer satisfaction and projected bottom line profit. Manages personnel issues and supervision. Maintains a positive company image by providing courteous, friendly, and efficient customer service. Maintains company standards by ensuring employees are aware of expectations, are properly trained, and are held accountable for their actions. Essential Functions: General operations of the Branch. Develops strong business relationships with customers by maintaining open communication and resolving problems quickly and effectively. Ensures compliance with established policies and procedures including safety (HACCP, OSHA), personnel, security, pest control, and shrink control. Reviews financial and operational reports and takes necessary actions based on report results. Directs subordinates to ensure timely and accurate management of all warehouse operations including safety, sanitation, shelf labels, inventory, merchandising, receiving, stocking, stacking position, order pulling, shipping, and in-store customer service. Defines the service standards and operational mission of the branch, communicates it to the employees, and monitors activities to meet the branch's goals. Maximizes sales opportunities by ensuring high levels of customer service through proper scheduling while meeting budgetary guidelines. Manages selection, annual performance appraisals, and professional development of all management-level personnel. Directly supervises and manages assistant branch managers and department managers. Coaches managers on employee relation issues such as new hires, transfers, promotions, demotions, and any disciplinary action including termination. Maintains communication with the Corporate Offices to ensure compliance with company policies and procedures as well as state and federal laws and regulations. Reviews inventory regularly to ensure accuracy and that products are in-house. Completes and processes necessary reports and paperwork accurately and timely. Other Responsibilities: Assumes special projects and responsibilities as required. Education, Experience and Skills Required: Bachelor’s degree (preferred but not required). Minimum 4 years management experience in food service or grocery distribution in a supermarket, club warehouse, big box, or mass merchandising environment. Background in P&L, inventory control, merchandising, hiring/training staff, front end, cash control, payroll, security/loss prevention mandatory. Strong leadership skills, capable of running a high-volume warehouse operation. Excellent communication, organizational, and people management/training skills and a strong customer service orientation. Commitment to company values and strong customer orientation. For the most part, the ambient temperature will be moderate; however, there are areas that are cold (such as the freezer) and hot (such as the damages area). The work is mostly performed standing/walking – must be able to stand/walk for up to 4 hours without a break. Physical labor is infrequent, but there may be times when merchandise needs to be moved or an area cleaned. There will be industrial vehicles (forklifts, Hilo) moving material throughout the warehouse. Acknowledgment:
I fully understand the responsibilities and qualifications required for this job. Furthermore, I find that I am capable of performing the required functions.
#J-18808-Ljbffr