Senior Digital Product Manager, E-Commerce

The Hired Guns are seeking Senior Product Managers — generalists welcome! — for a leading e-commerce retailer. We need seasoned senior digital product management pros with a strong streak of IRL customer experience insight. The right candidate will ideate, execute and optimize an integrated shopping experience that spans website, mobile app, in-store, wayfinding, and delivery and return logistics.The Nitty GrittyThe backstory on the organization and why they need to hire you!We’re not going to mince words — we’re looking for superheroes. Perfectionists. Strong communicators. We need data-driven product managers who can inspire cross-functional leaders to unite around a common goal. You’re not just interested in the customer experience, you’re obsessed with it. You’re itching to break down the kind of silos that keep other brick-and-mortar players from engaging their customers with a truly seamless shopping experience, and you’re eager to leverage the company’s physical presence to offer distinct advantages over online-only competitors.We have product management roles across the top and bottom of the funnel, from big data and machine-learning products to browse and discovery, checkout, and payments, to working on the internal product catalog and app.Why You?How you’ll know if you’re a fit…Your communication skills are unparalleled — you’re able to take abstract ideas and translate them into actions with ease. This will come in handy, as you’ll be joining a posse of idea-creators, trend-watchers, and data-gatherers for this retail powerhouse. It’s not so important where exactly you’ve worked before, as long as you have at least eight years of experience as a product manager, working on complex, customer-focused problems. Or perhaps you’ve been part of a startup that revolutionized retail or omni customer experience. (Or ideally, both!) You’ve developed a specialty and a well-defined point of view in cross-channel commerce and how to improve the holistic customer experience and drive transactions.You don’t stand still—you thrive on complexity and creativity, but realize that even the most brilliant-sounding ideas need to be data-driven for them to truly work.The Inside SkinnyWhy you should quit your job right now and join this organization!You’re passionate about seeing the retail experience from the modern customer’s point of view, and you’ve been frustrated by the false brick-and-mortar-versus-e-commerce dichotomy you’ve faced working at other big retailers. Here you’ll finally have the resources and power to transform your vision into a reality. And you’ll be doing it amidst the excitement of working with a product dream team with a vast diversity of viewpoints in a startup-style culture.

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