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Penn Foster

Vice President, Software Engineering Generative Artificial Intelligence (AI)

Penn Foster, Charlotte, North Carolina, United States, 28245


Who we are:American International Group, Inc. (AIG) is a leading global insurance organization. AIG member companies provide a wide range of property casualty insurance in approximately 70 countries and jurisdictions. These diverse offerings include products and services that help businesses and individuals protect their assets and manage risks.We’re also committed to making a positive difference for our colleagues and in the communities where we work and live. We encourage colleagues to give back to the causes they care most about, supporting these efforts through our Volunteer Time Off and Matching Grants Programs.Get to know the business:General Insurance is a leading provider of insurance products and services for commercial and personal insurance customers. It includes one of the world’s most far-reaching property casualty networks. General Insurance offers a broad range of products to customers through a diversified, multichannel distribution network.About the role:Individual can serve in a managerial capacity or serve as an individual Subject Matter Expert Principal Software Engineer/Manager with a focus on designing, building, and integrating Generative AI capabilities within AIG’s global software portfolio. In a managerial capacity, individual manages a medium sized team (8+ FTEs/FTCs) of Software Engineers / Developers to manage the Software Development Lifecycle including the design, implement, test and integrate the application or software through a DevOps and Agile manner.What you need to know:Ideation and Requirements:

Brainstorming ideas that solve the problem faced by the target user; interacting with stakeholders and users to collect and document project requirements in close partnership with the IT Business Relationship Owners.Design:

Creates the architecture of a software system and its element, in close partnership with the Enterprise Architecture standard and guidelines.Development:

Oversees the writing of the code for the software using the relevant programming language.Testing and Quality Assurance:

Oversees the evaluation of the quality of software to identify errors and defects and ensure the software corresponds to the specifications established at plan and design.Deploy and Release Management:

Prepares the software to run and operate in a specific environment including planning and schedule the deployment of a software version through different stages and environments and coordinating with Product Owners, Quality Managers, Change Managers and DevOps.DevOps Continuous Integration:

Make modifications and adjust based on feedback from release through the DevOps lifecycle toolchain.Maintenance:

Prepares to hand off the support of the software after it has been delivered to the market, to the IT Production Support team.People Management:

First Line Manager or Individual Contributor.Geographic Scope:

Multiple Countries.What we’re looking for:Experience:Manage the day-to-day activities of a medium sized (10+ FTEs/FTCs) engineering team; multiple countries.Guides team members in strategy, alignment, analysis, and execution tasks.Leads activities around modern software design and development core practices.Builds relationships with technology leaders at other companies to learn best practices and elegant solutions to common problems.Problem Solving:Identifies and resolves the most complex problems/issues/ assignments and identify barriers hindering operations.Leverages expert problem-solving skills and techniques.Responsible for creatively resolving unclear situations utilizing the highest level of expertise in specialized field.Autonomy and Decision Making:Applies expert analysis techniques in area of specialization to make decisions.Decision-making authority may extend beyond both area of specialization and unit/team.Sets priorities and/or sequence of task to achieve objectives with little to no oversight.Leadership:Coordinates and supervises the daily activities of immediate work group/team.Sets priorities for the team to ensure task completion.Provides technical guidance to employees.Responsible for career development and growth of employees in immediate work group/team.Knowledge Expertise:Serve as a Subject Matter Expert for the Software Development Lifecycle, DevOps and Agile methodologies. Mastery of a modern scripting language; Mastery of a modern web application frameworks; Mastery of writing queries against relational and non-relational databases; Mastery of modern product development processes and pipelines; Proficient in effective troubleshooting and issue resolution techniques; Proficient in effective system monitoring and log analysis techniques.Education and Years of Experience:Undergraduate degree in a relevant field or proven record of experience in technology roles with required years of experience. 15+ years of experience in technology field / programming / design / application delivery; 10+ years in technical leadership positions.We are an Equal Opportunity Employer:American International Group, Inc., its subsidiaries and affiliates are committed to be an Equal Opportunity Employer and its policies and procedures reflect this commitment. We provide equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories such as sexual orientation.To learn more please visit:

https://www.aig.com/about-us/diversity-equity-and-inclusion

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