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Penn Foster

Director, IT - Global Supply Chain and Operations

Penn Foster, San Diego, California, United States, 92189


What if the work you did every day could impact the lives of people you know? Or all of humanity? At Illumina, we are expanding access to genomic technology to realize health equity for billions of people around the world. Our efforts enable life-changing discoveries that are transforming human health through the early detection and diagnosis of diseases and new treatment options for patients. Working at Illumina means being part of something bigger than yourself. Every person, in every role, has the opportunity to make a difference. Surrounded by extraordinary people, inspiring leaders, and world-changing projects, you will do more and become more than you ever thought possible.Summary

The Information Technology (IT) Director, accountable for Global Supply Chain and Operations, is a “High Impact, High Value” role for Illumina Global Information Services (GIS). The ideal candidate will possess strong transformational leadership, exceptional management skills, and a diverse deep technology background. Are you ready for an opportunity to thrive in a challenging, innovative, and fast-paced environment that strives to improve human health by unlocking the power of the genome?This leader will be accountable for the “end-to-end” partnership, relationship management, and technology lifecycle for the “Supply Chain and Operations Value Streams” focused on Integrated Business Planning, Direct & Indirect Procurement, Warehouse Management, Facilities, Manufacturing, Transport Management, and Supplier Collaboration.The incumbent will lead a global team of business savvy technology professionals that actively engage with business partners to develop IT Business technology strategies, capability roadmaps, and associated portfolios. The team is accountable for full technology lifecycle from demand ideation, scoping, requirements, solution architecture, development, test, operations, and retirement.Responsibilities

Strategic Planning

Actively communicates with business, IT, vendors, and other stakeholders, to ensure awareness of vision, strategy, roadmap, portfolios, progress, risks, and results associated with critical business capabilities and technologies.Collaborates with business stakeholders to proactively identify and evaluate risks associated with business decisions that may impact a capability technology.Facilitate the design, implementation, management, and communication of customer-focused strategic business plans and capabilities.Develop and maintain a three-year roadmap strategy in partnership with key business leaders and stakeholders.Leadership and Management

Establishes Engineering Forward Centers of Excellence for development and configuration of technology platforms.Ensure effective leadership, teamwork, and collaboration with directors, managers, and staff across GIS to achieve a unified and responsive IT services approach to the Business.Manage internal personnel, external partners, and departmental budgets for on-time and on-budget delivery.Develops the team to minimize single point of failures for critical resources and skills. Fosters a team environment in alignment with core values, and provides coaching, mentorship, and development opportunities for team members.Communicates across GIS for awareness of critical business capabilities.Business Partnership & Relationship Management

Develop and sustain effective relationships and partnerships with stakeholders, providing insights and advice on opportunities to leverage technology for business outcomes.Develop deep and broad business, functional, and domain expertise to enhance GIS business knowledge base.Serves as a trusted advisor for business partners and key stakeholders. Establish strategic partnership with stakeholders while ensuring business continuity and operations.Single Point of Accountability for business partners to simplify the IT Organization and deliver results. Ensure effective consultation with business partners in exploring and applying innovative outside-in solution ideas to address business opportunities and challenges.Cultivates and demonstrates an in-depth knowledge of integrated business planning, manufacturing, procurement, facilities, warehouse management, transport management, and supplier collaboration.Technology

Evaluate current and future technology trends to determine impact of technology on business capabilities and operations.Develop domain architecture expertise and ensure the proper architecture and design of business-enabling solutions; that are consistent with enterprise standards, principles, and design guidelines.Partner effectively with IT leaders to identify potential shared platform solutions that can be leveraged across other business areas to minimize redundant solutions.Ensure that technology solutions meet business expectations and deliver value.Implements processes and technology to ensure business operations and continuity.Solution Architecture and Delivery

Partner with functional groups and development team to deliver on product and service goals and business requirements.Collaborate with business customers to define project scope, identify, and prioritize requirements.Report against service levels by measuring how successful the team performs against key performance metrics.Ensure the on-time, on-budget, and quality “development” of fit-for-purpose business-enabling solutions through internal development, alternative delivery capabilities or managed service providers.Requirements/Education

Typically requires 15 years of relevant experience with a bachelor’s degree or 12 years with an advanced degree.Requires 5-10 years of experience as a Technologist engaging with and delivering for integrated business planning, manufacturing, procurement, warehouse and transport management, facilities, and supplier collaboration. 10 years of management experience is preferred.Deep knowledge and understanding of Supply Chain Planning and Manufacturing in Life-Sciences, Medical Devices, or High-Tech industries.Experience architecting and delivering business enabling technologies supporting ERP, preferably with SAP ECC and/or S/4.Ability to travel onsite as needed. Availability to work west coast and international time zones.Working experience and knowledge in IT solution delivery using delivery approaches including engineering forward in-house and external development via managed services providers.Exceptional interpersonal skills and demonstrated experience establishing and fostering relationships with business partners and teams, as well as supporting informational technology organizations.Demonstrated relationship savvy in building effective trusted advisor relationships with business partners and IT, leveraging effective relationship-building, negotiation, mediation and influencing skills.Understanding and experience with IT Operating models including product and capability centric.Strong financial, analytical, and problem-solving skills.Ability to evolve with a rapidly changing environment and anticipate changes in technology.Experience summarizing and presenting findings and challenges to senior level executives.Able to negotiate demand with business partners.Results-focused with a track record of delivery across simultaneous projects and teams.Demonstrated ability to lead through uncertainty, show flexibility and adapt to change. Demonstrated agility in resolving conflict and helping bring issues to positive and impactful resolutions.#LI-REMOTE

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