Grubhub
Senior Product Manager (Partnerships)
Grubhub, Boston, Massachusetts, us, 02298
About The Opportunity
We’re all about connecting hungry diners with our network of over 300,000 restaurants nationwide. Innovative technology, user-friendly platforms and streamlined delivery capabilities set us apart and make us an industry leader in the world of online food ordering. When you join our team, you become part of a community that works together to innovate, solve problems, grow, work hard and have a ton of fun in the process!Why Work For Us
Grubhub is a place where authentically fun culture meets innovation and teamwork. We believe in empowering people and opening doors for new opportunities. If you’re looking for a place that values strong relationships, embraces diverse ideas–all while having fun together–Grubhub is the place for you!We are looking for a Senior Product Manager to join the Diner Product team at Grubhub. Our organization is responsible for the customer on Grubhub and our partners. This critical role will focus on building platform products that allow Grubhub to grow through partnerships with 3rd parties and support the scalability of Grubhub’s overall diner platform. You will play a central role in envisioning, articulating, and expanding the core features and user experiences that connect customers on partner websites and apps with Grubhub’s online food ordering marketplace. In addition, you will work directly with engineering leaders on providing the product mindset and direction as we evolve our marketplace platform. Ideal candidates for this role have a strong technical product management background in direct-to-consumer digital, retail, or CPG subscription platforms, a customer-centric mindset, strong technical and analytical acumen, and can communicate effectively with both technical and non-technical stakeholders from peer-level to C-level. They excel at problem-solving in collaboration with cross-functional stakeholders and are adept at leveraging data and insights to drive value through their products. You will report directly to a Director, Product Management.The Impact You Will Make:Create the vision and articulate the short and long term product strategy for Partnership product, ensuring alignment with the Product Roadmap for the larger Grubhub organizationWork with Engineering to integrate customer and business requirements into commerce platform systemGather and unearth business opportunities through research, data analysis, user experience analysis, competitive research, testing and experimentationManage product features, influence customers, vendors, external partners, and engineering teams prioritiesProficiently communicate clearly and effectively both verbally and in writing with Product, Design, Engineering and Business partners to ensure clear messaging of the Partnership Platform strategy and goals across the companyAble to liaison between Product and non-technical/product partners to clearly explain complex product concepts in simple languageSet clear, quantitative measures for product(s) and monitor process, progress, and resultsDeliver on rigorous, quantifiable business objectives in a matrixed, flat organizationPlay a key role on the company’s strategic direction, defining and articulating new opportunities, and working in close concert with key stakeholders, including executive leadership, Grubhub’s technology team and various business teamsIdentify when there are areas of improvement within the team and proactively mentor them to help close those gapsInvest in coaching and mentoring other PMs on the teamDemonstrate strong writing and storytelling skills through product briefs, Jira tickets, opportunity assessments, etc.Actively make process improvementsDrive large features within their domain and be the SME for those crossing a number of partnersWhat You Bring to the Table:4+ years of experience as a Product Manager in an Agile environmentExperience in user-facing industries such as eCommerce, technology or multi-sided marketplacesBA/BS required, with a focus on computer science or mathematics preferred; MBA is a plusProficient analytical and quantitative skills and strong bias towards data-driven decision-making, preferably in the context of experimentsExperience manipulating large, raw datasets using tools/techniques such as SQL, pivot tables, lookups, etc.; experience with Presto, Redash, TableauProven collaboration skills, working across a broad organization including Technology, Product Design, Data Science and MarketingDemonstrated experience launching search features in high growth markets; history of successfully delivering large scale projects in high-quality, managing the entire life-cycleFamiliar with product development in Agile and OKR methodologies, preferably with squad or tribe structuresAbility to weigh competing priorities, manage trade-offs and evaluate opportunistic new ideas with stakeholders, driving to consensus while maintaining a clear focus on overarching business prioritiesStrong technical understanding for area of product development and focus and is building awareness at the architecture levelAn innate understanding of technology and how to use it to deliver outstanding and innovative products is a mustNew York Salary Range: $148,000 - $178,000The Base Pay component of our Total Rewards package is based on a variety of factors including but not limited to: job responsibilities, location, experience and education/certifications. In addition to the pay component, this role may be eligible for equity and benefits as part of the Total Rewards package. The Total Rewards package will be determined at the time a contingent offer is made.As a matter of company policy, Grubhub does not sponsor applicants for employment visa status for this role.And Of Course, Perks!Flexible PTO. Grubhub employees enjoy a generous amount of time to recharge.Health and Wellness. Excellent medical, dental and vision benefits, 401k matching, employee network groups and paid parental leave are just a few of our programs to support your overall well-being.Compensation. You'll receive a great compensation package with eligibility for generous incentives, bonuses, commission, or RSUs (role-specific).Free Meals. Our employees get a weekly Grubhub credit to enjoy and support local restaurants.Social Impact. At Grubhub we believe in giving back through programs like the Grubhub Community Fund. Employees are also given paid time off each year to support the causes that are important to them.Grubhub is an equal opportunity employer. We welcome diversity and encourage a workplace that is just as diverse as the customers we serve. We evaluate qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. If you’re applying for a job in the U.S. and need a reasonable accommodation for any part of the employment process, please send an email to TalentAcquisition@grubhub.com and let us know the nature of your request and contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this email address.If you are a resident of the State of California and would like a copy of our CA privacy notice, please email privacy@grubhub.com.
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We’re all about connecting hungry diners with our network of over 300,000 restaurants nationwide. Innovative technology, user-friendly platforms and streamlined delivery capabilities set us apart and make us an industry leader in the world of online food ordering. When you join our team, you become part of a community that works together to innovate, solve problems, grow, work hard and have a ton of fun in the process!Why Work For Us
Grubhub is a place where authentically fun culture meets innovation and teamwork. We believe in empowering people and opening doors for new opportunities. If you’re looking for a place that values strong relationships, embraces diverse ideas–all while having fun together–Grubhub is the place for you!We are looking for a Senior Product Manager to join the Diner Product team at Grubhub. Our organization is responsible for the customer on Grubhub and our partners. This critical role will focus on building platform products that allow Grubhub to grow through partnerships with 3rd parties and support the scalability of Grubhub’s overall diner platform. You will play a central role in envisioning, articulating, and expanding the core features and user experiences that connect customers on partner websites and apps with Grubhub’s online food ordering marketplace. In addition, you will work directly with engineering leaders on providing the product mindset and direction as we evolve our marketplace platform. Ideal candidates for this role have a strong technical product management background in direct-to-consumer digital, retail, or CPG subscription platforms, a customer-centric mindset, strong technical and analytical acumen, and can communicate effectively with both technical and non-technical stakeholders from peer-level to C-level. They excel at problem-solving in collaboration with cross-functional stakeholders and are adept at leveraging data and insights to drive value through their products. You will report directly to a Director, Product Management.The Impact You Will Make:Create the vision and articulate the short and long term product strategy for Partnership product, ensuring alignment with the Product Roadmap for the larger Grubhub organizationWork with Engineering to integrate customer and business requirements into commerce platform systemGather and unearth business opportunities through research, data analysis, user experience analysis, competitive research, testing and experimentationManage product features, influence customers, vendors, external partners, and engineering teams prioritiesProficiently communicate clearly and effectively both verbally and in writing with Product, Design, Engineering and Business partners to ensure clear messaging of the Partnership Platform strategy and goals across the companyAble to liaison between Product and non-technical/product partners to clearly explain complex product concepts in simple languageSet clear, quantitative measures for product(s) and monitor process, progress, and resultsDeliver on rigorous, quantifiable business objectives in a matrixed, flat organizationPlay a key role on the company’s strategic direction, defining and articulating new opportunities, and working in close concert with key stakeholders, including executive leadership, Grubhub’s technology team and various business teamsIdentify when there are areas of improvement within the team and proactively mentor them to help close those gapsInvest in coaching and mentoring other PMs on the teamDemonstrate strong writing and storytelling skills through product briefs, Jira tickets, opportunity assessments, etc.Actively make process improvementsDrive large features within their domain and be the SME for those crossing a number of partnersWhat You Bring to the Table:4+ years of experience as a Product Manager in an Agile environmentExperience in user-facing industries such as eCommerce, technology or multi-sided marketplacesBA/BS required, with a focus on computer science or mathematics preferred; MBA is a plusProficient analytical and quantitative skills and strong bias towards data-driven decision-making, preferably in the context of experimentsExperience manipulating large, raw datasets using tools/techniques such as SQL, pivot tables, lookups, etc.; experience with Presto, Redash, TableauProven collaboration skills, working across a broad organization including Technology, Product Design, Data Science and MarketingDemonstrated experience launching search features in high growth markets; history of successfully delivering large scale projects in high-quality, managing the entire life-cycleFamiliar with product development in Agile and OKR methodologies, preferably with squad or tribe structuresAbility to weigh competing priorities, manage trade-offs and evaluate opportunistic new ideas with stakeholders, driving to consensus while maintaining a clear focus on overarching business prioritiesStrong technical understanding for area of product development and focus and is building awareness at the architecture levelAn innate understanding of technology and how to use it to deliver outstanding and innovative products is a mustNew York Salary Range: $148,000 - $178,000The Base Pay component of our Total Rewards package is based on a variety of factors including but not limited to: job responsibilities, location, experience and education/certifications. In addition to the pay component, this role may be eligible for equity and benefits as part of the Total Rewards package. The Total Rewards package will be determined at the time a contingent offer is made.As a matter of company policy, Grubhub does not sponsor applicants for employment visa status for this role.And Of Course, Perks!Flexible PTO. Grubhub employees enjoy a generous amount of time to recharge.Health and Wellness. Excellent medical, dental and vision benefits, 401k matching, employee network groups and paid parental leave are just a few of our programs to support your overall well-being.Compensation. You'll receive a great compensation package with eligibility for generous incentives, bonuses, commission, or RSUs (role-specific).Free Meals. Our employees get a weekly Grubhub credit to enjoy and support local restaurants.Social Impact. At Grubhub we believe in giving back through programs like the Grubhub Community Fund. Employees are also given paid time off each year to support the causes that are important to them.Grubhub is an equal opportunity employer. We welcome diversity and encourage a workplace that is just as diverse as the customers we serve. We evaluate qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. If you’re applying for a job in the U.S. and need a reasonable accommodation for any part of the employment process, please send an email to TalentAcquisition@grubhub.com and let us know the nature of your request and contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this email address.If you are a resident of the State of California and would like a copy of our CA privacy notice, please email privacy@grubhub.com.
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