Enphase Energy
Director, Sales Operations
Enphase Energy, Fremont, California, us, 94537
Description
Enphase Energy is a global energy technology company and leading provider of solar, battery, and electric vehicle charging products. Founded in 2006, Enphase transformed the solar industry with our revolutionary microinverter technology, which turns sunlight into a safe, reliable, resilient, and scalable source of energy to power our lives. Today, the Enphase Energy System helps people make, use, save, and sell their own power. Enphase is also one of the fastest growing and innovative clean energy companies in the world, with approximately 68 million products installed across more than 145 countries. Join us in our mission to advance a sustainable future for all.About the role:
The successful candidate will lead and manage a 20-person Americas Sale Operations team, based in the US and India.What you will be doing:Drive a process-centric execution focused on aligning demand with supply.Lead with Operational Excellence mindset striving to delight the customers with continuous improvements.Provide world class order management support to our customers and maintain a high-quality sales support environment.Own the quarterly shipment plans that support the corporate revenue plan and public commitments.Balance supply across our direct customers and distribution partners during times of supply shortage.Analyze customer POS and Channel Inventory data and present to Executive Staff weekly.Support our customers and Enphase Sales with weekly account reviews and solve customer issues before they become critical escalations, while tracking the team’s performance and responsiveness.Support customer escalations and prioritize same-day solutions for installer lines-down escalations.Provide detailed quantitative analysis in support of identifying sales opportunities to drive Enphase’s opportunity/funnel management.Support the America, Latin America, and Brazil sales teams with the monthly Forecast cycle (R6Q).Manage customer backlog through product transitions and new product launches.Utilize regional market share data and competitive intelligence to validate the sales plans.Communicate and collaborate cross-functionally throughout the entire company, including sales, finance, supply planning, pricing, and PLM teams.Who you are and what you bring:Bachelor’s Degree required, and Master preferred with knowledge of sales operations, demand planning, forecasting, and supply chain, preferably in complex Solar or High-Tech industry multi-tiered channel environment.10+ years of experience managing complex, globally based teams preferred.Ability to manage multiple requests at the same time and effectively prioritize tasks to meet company business objectives.Process-focused with excellent analytical and problem-solving skills.Ability to work productively and independently in a dynamic, fast-paced environment.Adept at balancing intense short-term pressures with overall long-term goals.Advanced skills with Excel and data manipulation.SFDC knowledge and Oracle/SAP ERP management experience.Very process oriented and aware with a bias toward accuracy and precision.Demonstrate flexibility and responsiveness to requests from internal and external customers.We are building teams that are designing, developing, and manufacturing next-generation energy technologies and our work environment is fast-paced, fun, and full of exciting new projects.If you are passionate about advancing a more sustainable future, this is the perfect time to join Enphase!
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Enphase Energy is a global energy technology company and leading provider of solar, battery, and electric vehicle charging products. Founded in 2006, Enphase transformed the solar industry with our revolutionary microinverter technology, which turns sunlight into a safe, reliable, resilient, and scalable source of energy to power our lives. Today, the Enphase Energy System helps people make, use, save, and sell their own power. Enphase is also one of the fastest growing and innovative clean energy companies in the world, with approximately 68 million products installed across more than 145 countries. Join us in our mission to advance a sustainable future for all.About the role:
The successful candidate will lead and manage a 20-person Americas Sale Operations team, based in the US and India.What you will be doing:Drive a process-centric execution focused on aligning demand with supply.Lead with Operational Excellence mindset striving to delight the customers with continuous improvements.Provide world class order management support to our customers and maintain a high-quality sales support environment.Own the quarterly shipment plans that support the corporate revenue plan and public commitments.Balance supply across our direct customers and distribution partners during times of supply shortage.Analyze customer POS and Channel Inventory data and present to Executive Staff weekly.Support our customers and Enphase Sales with weekly account reviews and solve customer issues before they become critical escalations, while tracking the team’s performance and responsiveness.Support customer escalations and prioritize same-day solutions for installer lines-down escalations.Provide detailed quantitative analysis in support of identifying sales opportunities to drive Enphase’s opportunity/funnel management.Support the America, Latin America, and Brazil sales teams with the monthly Forecast cycle (R6Q).Manage customer backlog through product transitions and new product launches.Utilize regional market share data and competitive intelligence to validate the sales plans.Communicate and collaborate cross-functionally throughout the entire company, including sales, finance, supply planning, pricing, and PLM teams.Who you are and what you bring:Bachelor’s Degree required, and Master preferred with knowledge of sales operations, demand planning, forecasting, and supply chain, preferably in complex Solar or High-Tech industry multi-tiered channel environment.10+ years of experience managing complex, globally based teams preferred.Ability to manage multiple requests at the same time and effectively prioritize tasks to meet company business objectives.Process-focused with excellent analytical and problem-solving skills.Ability to work productively and independently in a dynamic, fast-paced environment.Adept at balancing intense short-term pressures with overall long-term goals.Advanced skills with Excel and data manipulation.SFDC knowledge and Oracle/SAP ERP management experience.Very process oriented and aware with a bias toward accuracy and precision.Demonstrate flexibility and responsiveness to requests from internal and external customers.We are building teams that are designing, developing, and manufacturing next-generation energy technologies and our work environment is fast-paced, fun, and full of exciting new projects.If you are passionate about advancing a more sustainable future, this is the perfect time to join Enphase!
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