Holiday by Atria
Director of Sales
Holiday by Atria, Malden, Massachusetts, us, 02148
What’s the difference between a job and a meaningful, rewarding career?
The people you serve. When you work at Atria, you have a front-row seat to the amazing life stories of the wisest people on earth. What’s more, you are part of an extraordinary company – one that’s investing in the future of senior living by investing in you. Don’t just do a job. Be part of an extraordinary life.Atria is an equal opportunity employer committed to providing equal employment opportunities without regard to race, color, religion, sex (including pregnancy), sexual orientation, age, national origin, disability, genetic information, veteran status, or any other classification protected by applicable law. Atria will not tolerate harassment or discrimination based on any of these protected classifications.Minimum Requirements:
One (1) or more years of related sales experience.Bachelor’s degree from a four year college or university preferred.Must possess strong customer service skills, basic financial knowledge of revenue and profitability, strong computer and electronic file management skills and strong organizational skills.Must have the ability to maintain confidentiality.Must be organized, detail-oriented, and able to multi-task.As dictated by business needs, must be able to work flexible hours, including evenings, weekends, and holidays.Position requires driving responsibilities (may use Company provided vehicle and/or personal vehicle).Must possess valid driver’s license.Job Responsibilities:
Achieve and exceed the community’s monthly and quarterly revenue/sales targets.Develop the community’s internal and external marketing.Build the community’s strategic relationships with various referral sources to produce highly qualified inquiries.Spend over 50% of time outside of the community generating inquiries to meet and exceed monthly and quarterly revenue targets.Generate inquiries and move-ins from targeted referral sources by developing and maintaining relationships outside of the community.Collaborate with Executive Director (“ED”) to forecast move-ins accurately.Facilitate training and continuous in-servicing for all community staff that may field an inquiry call or conduct a walk-in or scheduled tour.Ensure that responses to inquiries are handled properly, timely and with appropriate follow-up.Position ED or Resident Services Director (“RSD”) as local experts on aging.Develop and maintain strong relationships with national and local referral agencies.Engage new inquiries on the phone and in person with the objective of guiding them towards a sale.Follow-up with in-home visits to potential residents or at locations of influencer(s).Build relationships with inquiries and potential residents through discovery and empathy.Accurately maintain the community’s Customer Relationship Management database.Curate extraordinary customer experiences through home visits, hospital/rehab visits, personalized tours, and follow-ups.Work with the ED to develop and implement a rolling 90-day Sales and Marketing Plan.Manage and monitor community marketing budget.Help ED recognize first impressions and rent-ready apartment challenges/opportunities.Ensure smooth hand-off of committed customers to ED, RSD, and Community Business Director.Monitor the market and competition of other senior living communities.Create, market, and implement engaging events for inquiries and local influencers.Serve as a resource by educating and providing information to those who advise seniors.May perform other duties as needed and/or assigned.
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The people you serve. When you work at Atria, you have a front-row seat to the amazing life stories of the wisest people on earth. What’s more, you are part of an extraordinary company – one that’s investing in the future of senior living by investing in you. Don’t just do a job. Be part of an extraordinary life.Atria is an equal opportunity employer committed to providing equal employment opportunities without regard to race, color, religion, sex (including pregnancy), sexual orientation, age, national origin, disability, genetic information, veteran status, or any other classification protected by applicable law. Atria will not tolerate harassment or discrimination based on any of these protected classifications.Minimum Requirements:
One (1) or more years of related sales experience.Bachelor’s degree from a four year college or university preferred.Must possess strong customer service skills, basic financial knowledge of revenue and profitability, strong computer and electronic file management skills and strong organizational skills.Must have the ability to maintain confidentiality.Must be organized, detail-oriented, and able to multi-task.As dictated by business needs, must be able to work flexible hours, including evenings, weekends, and holidays.Position requires driving responsibilities (may use Company provided vehicle and/or personal vehicle).Must possess valid driver’s license.Job Responsibilities:
Achieve and exceed the community’s monthly and quarterly revenue/sales targets.Develop the community’s internal and external marketing.Build the community’s strategic relationships with various referral sources to produce highly qualified inquiries.Spend over 50% of time outside of the community generating inquiries to meet and exceed monthly and quarterly revenue targets.Generate inquiries and move-ins from targeted referral sources by developing and maintaining relationships outside of the community.Collaborate with Executive Director (“ED”) to forecast move-ins accurately.Facilitate training and continuous in-servicing for all community staff that may field an inquiry call or conduct a walk-in or scheduled tour.Ensure that responses to inquiries are handled properly, timely and with appropriate follow-up.Position ED or Resident Services Director (“RSD”) as local experts on aging.Develop and maintain strong relationships with national and local referral agencies.Engage new inquiries on the phone and in person with the objective of guiding them towards a sale.Follow-up with in-home visits to potential residents or at locations of influencer(s).Build relationships with inquiries and potential residents through discovery and empathy.Accurately maintain the community’s Customer Relationship Management database.Curate extraordinary customer experiences through home visits, hospital/rehab visits, personalized tours, and follow-ups.Work with the ED to develop and implement a rolling 90-day Sales and Marketing Plan.Manage and monitor community marketing budget.Help ED recognize first impressions and rent-ready apartment challenges/opportunities.Ensure smooth hand-off of committed customers to ED, RSD, and Community Business Director.Monitor the market and competition of other senior living communities.Create, market, and implement engaging events for inquiries and local influencers.Serve as a resource by educating and providing information to those who advise seniors.May perform other duties as needed and/or assigned.
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