Pine Street Inn
Talent Acquisition Manager
Pine Street Inn, Boston, Massachusetts, us, 02298
SCHEDULE:
40 hours, Monday – Friday, 8:30 AM - 5 PM, with early mornings, late afternoons, or some weekends based upon program needs. This position is non-essential in the event of an emergency.
LOCATION:
434 Harrison Avenue, Boston. This position is eligible for hybrid work, subject to PSI’s remote work policies and the on-site needs of the team.
JOB DESCRIPTION:SUMMARY OF THE POSITION:
Reporting to the Director of Talent Acquisition, the Talent Acquisition Manager will manage the recruiting team in the Human Resources department to develop overall recruiting strategies and implement a successful recruitment plan to manage the hiring process at Pine Street Inn. The Manager will oversee the day-to-day recruiting activities for PSI Talent Acquisition staff to achieve higher competency in their roles, consistent with Pine Street Inn’s Strategic Plan.
The Manager will be responsible for consulting with department directors and hiring managers to understand recruitment needs, develop hiring strategies, and assign resources as needed. The Manager will ensure department directors and hiring managers are up to date on all hiring procedures, paperwork, and technical requirements of using the Applicant Tracking System. The Manager will work with hiring managers and program leadership to identify areas where changes in job duties, pay, schedule, or other working conditions may beneficially impact candidate sourcing and employee retention.
The Talent Acquisition Manager will have discretion to expend advertising and other budgeted funds on behalf of the recruitment team, and will have oversight of the staffing agency billing reconciliation process and the employee referral bonus process. The Manager will communicate with all PSI staff on behalf of the recruiting team and advise managers and program leadership regarding changes to the hiring process that may beneficially impact the department’s hiring and retention.
The Talent Acquisition Manager will work with the Director to design and implement trainings and informational documents that will address the hiring and retention questions and competencies of PSI staff and managers, and will work with the Director to creatively increase PSI’s outreach efforts to potential hiring candidates.
The Talent Acquisition Manager will escalate issues with requisitions and/or hiring managers to the Director for consultation, problem-solving, and planning.
REQUIREMENTS:QUALIFICATIONS:Required:Associate’s DegreeFive (5) years’ experience in a recruiting functionPREFERRED:Human Resources Management training or CertificationBachelor’s degreeRequired:KNOWLEDGE/EXPERIENCE:Minimum 2 years supervisory experience in a human resources/recruiting settingMinimum of five (5) years of direct recruitment experience in a medium to large organizationExcellent computer, communication, and writing skills; strong MS Office skills including Word, PowerPoint, Sharepoint, Excel, Outlook, and Scheduling Assistant.Must have HRIS experience and strong data analysis and tracking skillsMust have prior experience with paperless onboarding and paperless Applicant Tracking SystemsPREFERRED:Human Resources experience in a non-profit settingExperience with Clear Company, SkillSurvey, or similar electronic reference and electronic applicant tracking systemsRequired:PHYSICAL ABILITIES/SKILLS:Ability to travel as needed in the Boston area to attend job and career fairs at a variety of sitesAbility to use computers and phones, sitting or standing, for long periods of time, in an office environmentAbility to access different building locations, equipment, mailboxes and perform manual filingRequired:MENTAL ABILITIES/SKILLS:Ability to negotiate and interact with vendors, agencies, institutions, etc.Ability to take a strategic approach to recruitment. Very high level of organizational skillsAbility to manage and follow through with multiple projects and priorities simultaneouslyAbility to work with frequent interruption, while maintaining accuracy and attention to detailExcellent interpersonal skills: to interact and build positive relationships with a wide range of applicants, employees, managers, and outside agenciesMust function as a team player in the Human Resources Department and all other areas of Pine Street InnAbility to coach and train PSI staff in all aspects of the recruiting and hiring functionAbility to coach and train PSI staff in all aspects of applying for promotions/transfers, including process reviews, resume reviews on request, and familiarizing applicants with job description and work conditionsAbility to maintain confidentiality regarding program, staffing, or other strategic changesJudgement to escalate or troubleshoot barriers to department goals.ESSENTIAL FUNCTIONS INCLUDE BUT ARE NOT LIMITED TO:With the Director of Talent Acquisition and DEI Director develop and implement a recruitment plan to attract well-qualified, diverse staff (internally and externally). Identify areas for implementing departmental and organization-wide succession planning. Acquaint self with programs and departments’ operations and needs to better support hiring.In the absence of the Director, serve as the point person for agency-wide recruiting functions and as a primary resource to the Recruiter, Recruiting Coordinator, and all recruiters.Oversee and direct the work of senior recruiters, recruiters, contract recruiters, temporary staff, or interns.Design and implement workflows, approval processes, reporting and auditing protocols, and systems to delegate and manage all aspects of the hiring function across the recruiting team, the HRIS administrator.Use influence and experience to drive change in hiring processes to ensure hiring managers exhibit competencies in hiring and retention, and address areas requiring coaching with hiring managers across the Inn to further the Inn’s goal of consistent, equitable hiring and compensation practices. Escalate issues and matters requiring immediate correction to program leadership and the Director.Manage a caseload of requisitions and follow up with all applicants and hiring managers on a timely basis.With Director, draft and implement hiring policies and procedures for all supervisory staff.With hiring managers, plan process for initial screening of applicant pools, as well as conduct phone screens or interviews. Screen applicants utilizing screening tools to appropriately match applicants to open positions.Recommend appropriate recruitment methods to hiring supervisors.Work creatively with programs/departments to create recruitment plans and identify resources for staffing needs.Provide training on recruitment and interviewing as part of the supervisory training offered at Pine Street Inn, in groups and on a 1:1 basis, including guidance on employment laws, affirmative action processes, and fair hiring practices.With Director, plan and implement a regular schedule of trainings, communications, and reference materials for hiring managers and PSI staff to ensure understanding of and compliance with PSI hiring policies and procedures.In conjunction with HR, plan, develop, modify and implement PSI’s affirmative action policies and procedures and the affirmative action plan to assure a diverse and inclusive applicant pool.Conduct employee orientation with other HR staff on a rotating basis.Outreach and network through a wide range of sources to assist in attracting potential candidates for employment at Pine Street Inn.Coordinate on-site recruitment events for programs/departments. Create newspaper ads, social media, and email communications to attract/invite applicants to recruiting events.Attend off-site recruitment events and attract new talent for open positions.Research and develop partnerships with area schools, agencies, employers, and other resources to increase talent pool and hiring pipeline.Handle the administrative operations of recruitment and the hiring process:Applicant paperwork including application, new hire paperwork, screening and interviewing notes, references, CORI paperwork and driving recordsFollow up on outstanding paperwork with applicants and hiring supervisorsSubmit driving records for review and provide follow up to hiring supervisors and applicantsProvide verbal and written employment offers to candidates and schedule for New Employee Orientation.Maintain the personnel requisition process.Monitor and evaluate hiring and turnover data, in conjunction with Director and with HR Employee Relations team.Facilitate fair employment practices in hiring process.Conduct professional reference checks through computer-based Skill Survey tool, or through phone reference checks as needed.Track and account for all expenditures related to advertising and recruiting expenditures.Manage the employee referral bonus tracking process.Provide accurate information about employment and recruiting policies and procedures.Respond to questions from employees and managers about employment-related policies/procedures.Confer with HR employee relations team to address pending vacancies due to corrective action, resignation, leaves of absence, or other staffing issues.Coordinate with HRIS Administrator and/or Receptionist to ensure new postings are posted and advertised in accordance with team procedures.Work with staffing agencies on new and existing contracts to ensure terms are up to date.Partner with Communications department and Director to update/add recruiting content to Pine Street Inn social media pages and plan social media campaigns.Participate actively in regular HR staff meetings.Assist with planning employee events as needed.Delegate work to the Recruiter, Recruiting Coordinator, HR Assistant, or contract recruiters to meet the needs of the recruiting team.Self-educate in trends in hiring, retention, recruitment, systems proficiency, and other areas that will assist the Senior Recruiter in executing job functions.Applicant Tracking System (ATS): Review job applications and manage the hiring process.Track and manage candidate’s workflow and communicate with candidates and hiring supervisors through the ATS.Create and review applicant flow and requisition reports for Program Directors and hiring supervisors.GENERAL COMPETENCIES TO BE EXERCISED:Analytic ThinkingAttention to DetailProject ManagementProblem SolvingINTERNAL CANDIDATES, IF INTERESTED IN APPLYING FOR THIS POSITION, PLEASE SUBMIT A PROMOTION/TRANSFER APPLICATION TO THE HUMAN RESOURCES DEPARTMENT WITHIN 10 DAYS OF POSTING.
Pine Street Inn is an Equal Opportunity/Affirmative Action Employer.
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40 hours, Monday – Friday, 8:30 AM - 5 PM, with early mornings, late afternoons, or some weekends based upon program needs. This position is non-essential in the event of an emergency.
LOCATION:
434 Harrison Avenue, Boston. This position is eligible for hybrid work, subject to PSI’s remote work policies and the on-site needs of the team.
JOB DESCRIPTION:SUMMARY OF THE POSITION:
Reporting to the Director of Talent Acquisition, the Talent Acquisition Manager will manage the recruiting team in the Human Resources department to develop overall recruiting strategies and implement a successful recruitment plan to manage the hiring process at Pine Street Inn. The Manager will oversee the day-to-day recruiting activities for PSI Talent Acquisition staff to achieve higher competency in their roles, consistent with Pine Street Inn’s Strategic Plan.
The Manager will be responsible for consulting with department directors and hiring managers to understand recruitment needs, develop hiring strategies, and assign resources as needed. The Manager will ensure department directors and hiring managers are up to date on all hiring procedures, paperwork, and technical requirements of using the Applicant Tracking System. The Manager will work with hiring managers and program leadership to identify areas where changes in job duties, pay, schedule, or other working conditions may beneficially impact candidate sourcing and employee retention.
The Talent Acquisition Manager will have discretion to expend advertising and other budgeted funds on behalf of the recruitment team, and will have oversight of the staffing agency billing reconciliation process and the employee referral bonus process. The Manager will communicate with all PSI staff on behalf of the recruiting team and advise managers and program leadership regarding changes to the hiring process that may beneficially impact the department’s hiring and retention.
The Talent Acquisition Manager will work with the Director to design and implement trainings and informational documents that will address the hiring and retention questions and competencies of PSI staff and managers, and will work with the Director to creatively increase PSI’s outreach efforts to potential hiring candidates.
The Talent Acquisition Manager will escalate issues with requisitions and/or hiring managers to the Director for consultation, problem-solving, and planning.
REQUIREMENTS:QUALIFICATIONS:Required:Associate’s DegreeFive (5) years’ experience in a recruiting functionPREFERRED:Human Resources Management training or CertificationBachelor’s degreeRequired:KNOWLEDGE/EXPERIENCE:Minimum 2 years supervisory experience in a human resources/recruiting settingMinimum of five (5) years of direct recruitment experience in a medium to large organizationExcellent computer, communication, and writing skills; strong MS Office skills including Word, PowerPoint, Sharepoint, Excel, Outlook, and Scheduling Assistant.Must have HRIS experience and strong data analysis and tracking skillsMust have prior experience with paperless onboarding and paperless Applicant Tracking SystemsPREFERRED:Human Resources experience in a non-profit settingExperience with Clear Company, SkillSurvey, or similar electronic reference and electronic applicant tracking systemsRequired:PHYSICAL ABILITIES/SKILLS:Ability to travel as needed in the Boston area to attend job and career fairs at a variety of sitesAbility to use computers and phones, sitting or standing, for long periods of time, in an office environmentAbility to access different building locations, equipment, mailboxes and perform manual filingRequired:MENTAL ABILITIES/SKILLS:Ability to negotiate and interact with vendors, agencies, institutions, etc.Ability to take a strategic approach to recruitment. Very high level of organizational skillsAbility to manage and follow through with multiple projects and priorities simultaneouslyAbility to work with frequent interruption, while maintaining accuracy and attention to detailExcellent interpersonal skills: to interact and build positive relationships with a wide range of applicants, employees, managers, and outside agenciesMust function as a team player in the Human Resources Department and all other areas of Pine Street InnAbility to coach and train PSI staff in all aspects of the recruiting and hiring functionAbility to coach and train PSI staff in all aspects of applying for promotions/transfers, including process reviews, resume reviews on request, and familiarizing applicants with job description and work conditionsAbility to maintain confidentiality regarding program, staffing, or other strategic changesJudgement to escalate or troubleshoot barriers to department goals.ESSENTIAL FUNCTIONS INCLUDE BUT ARE NOT LIMITED TO:With the Director of Talent Acquisition and DEI Director develop and implement a recruitment plan to attract well-qualified, diverse staff (internally and externally). Identify areas for implementing departmental and organization-wide succession planning. Acquaint self with programs and departments’ operations and needs to better support hiring.In the absence of the Director, serve as the point person for agency-wide recruiting functions and as a primary resource to the Recruiter, Recruiting Coordinator, and all recruiters.Oversee and direct the work of senior recruiters, recruiters, contract recruiters, temporary staff, or interns.Design and implement workflows, approval processes, reporting and auditing protocols, and systems to delegate and manage all aspects of the hiring function across the recruiting team, the HRIS administrator.Use influence and experience to drive change in hiring processes to ensure hiring managers exhibit competencies in hiring and retention, and address areas requiring coaching with hiring managers across the Inn to further the Inn’s goal of consistent, equitable hiring and compensation practices. Escalate issues and matters requiring immediate correction to program leadership and the Director.Manage a caseload of requisitions and follow up with all applicants and hiring managers on a timely basis.With Director, draft and implement hiring policies and procedures for all supervisory staff.With hiring managers, plan process for initial screening of applicant pools, as well as conduct phone screens or interviews. Screen applicants utilizing screening tools to appropriately match applicants to open positions.Recommend appropriate recruitment methods to hiring supervisors.Work creatively with programs/departments to create recruitment plans and identify resources for staffing needs.Provide training on recruitment and interviewing as part of the supervisory training offered at Pine Street Inn, in groups and on a 1:1 basis, including guidance on employment laws, affirmative action processes, and fair hiring practices.With Director, plan and implement a regular schedule of trainings, communications, and reference materials for hiring managers and PSI staff to ensure understanding of and compliance with PSI hiring policies and procedures.In conjunction with HR, plan, develop, modify and implement PSI’s affirmative action policies and procedures and the affirmative action plan to assure a diverse and inclusive applicant pool.Conduct employee orientation with other HR staff on a rotating basis.Outreach and network through a wide range of sources to assist in attracting potential candidates for employment at Pine Street Inn.Coordinate on-site recruitment events for programs/departments. Create newspaper ads, social media, and email communications to attract/invite applicants to recruiting events.Attend off-site recruitment events and attract new talent for open positions.Research and develop partnerships with area schools, agencies, employers, and other resources to increase talent pool and hiring pipeline.Handle the administrative operations of recruitment and the hiring process:Applicant paperwork including application, new hire paperwork, screening and interviewing notes, references, CORI paperwork and driving recordsFollow up on outstanding paperwork with applicants and hiring supervisorsSubmit driving records for review and provide follow up to hiring supervisors and applicantsProvide verbal and written employment offers to candidates and schedule for New Employee Orientation.Maintain the personnel requisition process.Monitor and evaluate hiring and turnover data, in conjunction with Director and with HR Employee Relations team.Facilitate fair employment practices in hiring process.Conduct professional reference checks through computer-based Skill Survey tool, or through phone reference checks as needed.Track and account for all expenditures related to advertising and recruiting expenditures.Manage the employee referral bonus tracking process.Provide accurate information about employment and recruiting policies and procedures.Respond to questions from employees and managers about employment-related policies/procedures.Confer with HR employee relations team to address pending vacancies due to corrective action, resignation, leaves of absence, or other staffing issues.Coordinate with HRIS Administrator and/or Receptionist to ensure new postings are posted and advertised in accordance with team procedures.Work with staffing agencies on new and existing contracts to ensure terms are up to date.Partner with Communications department and Director to update/add recruiting content to Pine Street Inn social media pages and plan social media campaigns.Participate actively in regular HR staff meetings.Assist with planning employee events as needed.Delegate work to the Recruiter, Recruiting Coordinator, HR Assistant, or contract recruiters to meet the needs of the recruiting team.Self-educate in trends in hiring, retention, recruitment, systems proficiency, and other areas that will assist the Senior Recruiter in executing job functions.Applicant Tracking System (ATS): Review job applications and manage the hiring process.Track and manage candidate’s workflow and communicate with candidates and hiring supervisors through the ATS.Create and review applicant flow and requisition reports for Program Directors and hiring supervisors.GENERAL COMPETENCIES TO BE EXERCISED:Analytic ThinkingAttention to DetailProject ManagementProblem SolvingINTERNAL CANDIDATES, IF INTERESTED IN APPLYING FOR THIS POSITION, PLEASE SUBMIT A PROMOTION/TRANSFER APPLICATION TO THE HUMAN RESOURCES DEPARTMENT WITHIN 10 DAYS OF POSTING.
Pine Street Inn is an Equal Opportunity/Affirmative Action Employer.
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