Microsoft
Software Engineer II - App Reliability & Infrastructure
Microsoft, Redmond, Washington, United States, 98052
OneDrive is a rapidly growing app at the center of Microsoft's cloud, interacting with almost every part of Microsoft. As a Software Engineer II - App Reliability & Infrastructure, you would be part of a team that is fundamentally changing how millions of people use their devices and interact with some of the most critical content for their personal and professional lives, their Photos and Documents.
About The Team
While OneDrive iOS is based mainly in the United States, we operate like a distributed team that heavily embraces remote work. Therefore, joining OneDrive iOS means you will join a group of colleagues based in different locations and time zones. We're committed to each team member feeling connected, regardless of where they work and live.
OneDrive iOS Technical Stack
Our codebase is built on Swift and Objective-C and supports iOS 16 and above. Our app monitoring is built on top of Microsoft’s time-series based data pipelines (equivalent technology to elasticsearch and grafana). Our build pipelines are fully yaml-ized, python backed, all running on Azure DevOps. We have fully automated release management from Git all the way to the App Store.
Responsibilities
As part of the team, you will be defining and refining the monitoring vectors for OneDrive mobile apps. You will be interpreting signals coming from automated alerts, app crash data and user feedback to perform root cause analysis and forward issues to the right teams for resolution.As a Software Engineer II - App Reliability & Infrastructure, you will be:Expanding your knowledge of query languages like Kusto QL and platforms like Geneva and CosmosIdentifying ways to refine the vectors we use to monitor the app to arrive at more accurate alertingDefining and maintaining telemetry schema for OneDrive mobile appsLeading incident post-mortems and driving engineering teams to raise the bar as it pertains to reliability and performanceMaintaining relationships with various service teams across Microsoft and driving reliability improvements to OneDrive apps’ dependenciesImplementing new ‘Aggregated Session Happiness’ flows and improving them over timeLearning from customer feedback, running experiments, measuring and optimizing performanceMentoring your colleagues and championing best practicesAccelerating your career in a truly innovative and global engineering team
Qualifications
Required Qualifications
Bachelor's Degree in Computer Science or related technical field AND 2+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python1+ year of demonstrated experience in App Reliability & MonitoringPreferred Qualifications
High proficiency in Data massaging, Python, Kusto Query Language, Grafana, Jarvis toolingPassion for learning new skills with the ability to thrive in a feedback-driven environmentA deep understanding of the iOS build systemExpertise in pipeline automation / DevOps experienceYou drive collaboration in your team and across squads meaning that you can consider colleagues' ideas, implement new methods, surface and resolve disagreements and empathize with users without breaking a sweatPrevious experience with large-scale mobile applicationsExperience in iOS/Android programming languages, patterns and paradigmsExperience writing tests (unit and UI)
Software Engineering IC3 - The typical base pay range for this role across the U.S. is USD $94,300 - $182,600 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $120,900 - $198,600 per year.Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:
https://careers.microsoft.com/us/en/us-corporate-pay
Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
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About The Team
While OneDrive iOS is based mainly in the United States, we operate like a distributed team that heavily embraces remote work. Therefore, joining OneDrive iOS means you will join a group of colleagues based in different locations and time zones. We're committed to each team member feeling connected, regardless of where they work and live.
OneDrive iOS Technical Stack
Our codebase is built on Swift and Objective-C and supports iOS 16 and above. Our app monitoring is built on top of Microsoft’s time-series based data pipelines (equivalent technology to elasticsearch and grafana). Our build pipelines are fully yaml-ized, python backed, all running on Azure DevOps. We have fully automated release management from Git all the way to the App Store.
Responsibilities
As part of the team, you will be defining and refining the monitoring vectors for OneDrive mobile apps. You will be interpreting signals coming from automated alerts, app crash data and user feedback to perform root cause analysis and forward issues to the right teams for resolution.As a Software Engineer II - App Reliability & Infrastructure, you will be:Expanding your knowledge of query languages like Kusto QL and platforms like Geneva and CosmosIdentifying ways to refine the vectors we use to monitor the app to arrive at more accurate alertingDefining and maintaining telemetry schema for OneDrive mobile appsLeading incident post-mortems and driving engineering teams to raise the bar as it pertains to reliability and performanceMaintaining relationships with various service teams across Microsoft and driving reliability improvements to OneDrive apps’ dependenciesImplementing new ‘Aggregated Session Happiness’ flows and improving them over timeLearning from customer feedback, running experiments, measuring and optimizing performanceMentoring your colleagues and championing best practicesAccelerating your career in a truly innovative and global engineering team
Qualifications
Required Qualifications
Bachelor's Degree in Computer Science or related technical field AND 2+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python1+ year of demonstrated experience in App Reliability & MonitoringPreferred Qualifications
High proficiency in Data massaging, Python, Kusto Query Language, Grafana, Jarvis toolingPassion for learning new skills with the ability to thrive in a feedback-driven environmentA deep understanding of the iOS build systemExpertise in pipeline automation / DevOps experienceYou drive collaboration in your team and across squads meaning that you can consider colleagues' ideas, implement new methods, surface and resolve disagreements and empathize with users without breaking a sweatPrevious experience with large-scale mobile applicationsExperience in iOS/Android programming languages, patterns and paradigmsExperience writing tests (unit and UI)
Software Engineering IC3 - The typical base pay range for this role across the U.S. is USD $94,300 - $182,600 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $120,900 - $198,600 per year.Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:
https://careers.microsoft.com/us/en/us-corporate-pay
Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
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