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myGwork - LGBTQ+ professionals & allies

Lead Site Reliability Engineer - Platform Infrastructure

myGwork - LGBTQ+ professionals & allies, Boston, Massachusetts, us, 02298


This inclusive employer is a member of myGwork – the largest global platform for the LGBTQ+ business community.At Klaviyo, we value the unique backgrounds, experiences, and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying.Lead Site Reliability Engineering (SRE) is what you get when you treat system operations as a software engineering problem. The mission of the Site Reliability Engineering team is to ensure uninterrupted service for Klaviyo customers and act as a force multiplier for Klaviyo product teams to deliver better software faster. The SRE team builds foundational backend services as well as tooling and automation to allow product teams to release and scale their software reliably and predictably.As a Lead Site Reliability Engineer, you will own foundational Klaviyo services and make a big impact on the productivity of our product engineering teams. Klaviyo is growing fast and we have openings for all skill levels across all of our teams. Learn more about our engineering culture at

https://klaviyo.tech .How You'll Make a Difference

Ship foundational services to enable Klaviyo engineering to move faster with confidenceDesign and develop systems and processes that enable highly available & scalable systemsAchieve breakthroughs in systems throughput by identifying and eliminating bottlenecksLeverage technology such as Python, AWS, Django, Kubernetes, Bash, Terraform, MySQL, Redis, Cassandra, PostgreSQL to advance Klaviyo’s platformChampion best practices by actively collaborating with other teams in a culture that values whiteboarding and technical design reviewContribute to the company in multiple areas, constantly pushing yourself to be a better engineer and to level up all of your peers within your team and within KlaviyoDesign, write and deliver software to dramatically improve the availability, scalability, latency, and efficiency of Klaviyo’s servicesParticipate in periodic on-call duties with a focus on solving issues when they are discovered, preventing recurrences and minimizing alert fatigueImplement architectural improvements to achieve breakthrough results in Klaviyo systems’ operational scalability and reliabilityWork hand-in-hand with product-facing engineers and other SREs to ship impactful codePerform quantitative analysis to understand and scale Klaviyo systemsUncover and advocate for preventative, upstream solutions with internal stakeholdersEvangelize Site Reliability best practices across the engineering organizationWho You Are

Solid 10+ years of experience in the SRE/DevOps fieldBA or BS Degree in Computer Science, related field, or equivalent experienceAbility to handle yourself in outage situations and to drive failures to root cause analysis and prevention of future issuesUnderstanding of Linux (we run Ubuntu) and all layers of the networking stackExperience working on an engineering team building softwareExperience writing code using best practices in a language such as Python, Ruby, Go, etc.The pay range for this role is listed below. Sales roles are also eligible for variable compensation and hourly non-exempt roles are eligible for overtime in accordance with applicable law. This role is eligible for benefits, including: medical, dental and vision coverage, health savings accounts, flexible spending accounts, 401(k), flexible paid time off, and company-paid holidays and a culture of learning that includes a learning allowance and access to a professional coaching service for all employees.Base Pay Range For US Locations:

$192,000—$288,000 USDGet to Know Klaviyo

We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.You can find our Job Applicant Privacy Notice here.

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